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“Wonderful hotel experience!” 4 of 5 stars
Review of Disney's BoardWalk Villas

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Disney's BoardWalk Villas
4.0 of 5 Resort   |   2101 North Epcot Resorts Boulevard, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #84 of 327 Hotels in Orlando
Certificate of Excellence 2014
Chattanooga, TN
1 review
3 helpful votes 3 helpful votes
“Wonderful hotel experience!”
4 of 5 stars Reviewed January 19, 2010

My husband and I took our 3 1/2-year-old son to Disney World January 4 through January 11, 2010. My husband ran the Disney Marathon on the 10th, so we were there in the frigid week before.
I know that many of the things we loved about the hotel probably would be problems had we gone during a warmer/busier time. So take it for what it's worth.
We never had any noise from the pool, even though we faced the pool, but it was 35 degrees. I can imagine that if it had been warmer, noise during naptime (and bedtime) would have been annoying at best. If we stay here again, we will most likely request a room that does not face the pool or the Boardwalk, for noise sake.
Also, because there were hardly any crowds, the buses and boats would get us to the parks in 20-25 minutes, unlike the hour that others complained about. Still, I have no idea why anyone would take a boat to Epcot when it is only an 8-10 minute walk. If a six-month pregnant lady, pushing a preschooler in a stroller in near-freezing temperatures can do it, so can you.
Hollywood Studios was a bit farther of a walk--probably 15-20 minutes. Not bad if conditions are right, but it was so cold and I was feeling the pregnancy, so we took the boat.
The buses to MK and AK ran on time and never took more than 18 to 25 minutes to get us from our hotel to the front gates.
We had read the reviews about the long walk to the elevator, so we requested a room by the elevator. When we arrived at 3:30 for our 4:00 check-in, we had to wait until about 4:20 before a room was ready. Then we saw where the room was and it was not at all near the elevators. So they moved us (quickly) to a room that was supposedly closer. In actuality, it wasn't all that close. But when you're at Disney, all you do is walk, so it wasn't too bad. But definitely try to get as close to the elevator as you can, as there is only one in the entire villa.
Twice for quick-service meals (we did the dining plan and HIGHLY recommend it), we drove to the All-Star Music resort and ate in their food court. It was a short drive and a wonderful place to eat. I only wish they had some sort of food court near the Boardwalk Villas. It was hard to find food (especially on the dining plan) that was quick and easy if we retired early to our room.
We got a one-bedroom suite so that we could put our son to bed in the king bed and close the door, while we stayed in the living room, planning for the next day. Then when we went to bed, we'd simply move him to the pull-out queen sleeper sofa and go to bed in the king. The best part, though, of the one-bedroom suite was the washer/dryer. There was also a full kitchen w/a full-size fridge, oven/stove, and microwave. And because these are time-share rooms (even though we are not DVC members), they are stocked w/dishes, silverware, paper towels, dish detergent, etc. Really all we needed.
As far as housekeeping, we could have gotten our rooms cleaned/beds made, etc, every day, but we chose to only do it a few times because we didn't really feel that it was needed. Two out of the three times that we purposefully left the privacy notice up (so as to not receive housekeeping), we received a phone call just being sure we didn't need anything. When our rooms were cleaned, they were cleaned very well. The staff even arranged my son's Disney stuffed animals on his bed. :)
The concierge service was available 24-hours a day to answer our questions about how to get to certain places, etc., though they didn't always give the same information, especially about marathon transportation.
One thing that was kind of annoying was that in order to use a luggage cart, you had to utilize their bellhop services. I suppose this makes sense and is probably standard in higher-class hotels, but we are too cheap to pay someone to carry our bags, so we had to do it all ourselves. All three trips. But that is just a preference on our part. I know many people have no problem tipping bellhops to help them, but we're perfectly capable of doing it ourselves. It just would have been nice to have a luggage cart to use. Even in a very low-traffic time (10 pm), they would not allow us to use one to load our car.
Also, I think it is cheap and irritating that there is no free high-speed internet service, and that (non-wifi) internet is $9.95 a day. We did find an unsecured network in our room the first four days and that was great, but then it disappeared.
Overall, we had a very pleasant stay. I will never come to Disney and stay outside the parks. The convenience, the resort transportation, and the dining plan are all worth the extra money. While the MK is our favorite park, the resorts that are within walking distance of that park are considerably more expensive, so this was a great location.

  • Stayed January 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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827 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 2, 2010

Stayed the last week of 2009 in a Studio. Good things - ceiling fan, flat Screen TV, sizeable closet with sufficient hangers, relatively new sofa and bed in excellent condition, microwave, coffee pot, iron/board, hairdryer, balcony, and excellent heat and we did need it on the very cold nights. Great pool/water slide. Magical Express Transportation to/from airport is great as well as the airline check-in and baggage check. I have stayed on Disney property at 13 different venues for a total of 268 nights since 1997 so I know what to expect from the Disney Experience. The things that I did not like at the Boarkwalk Villa venue was: Room next to vending machines, no electrical outlets on walls near table, had to run a laptop cord over the sofa, TV and chair to have power at the table. hardware hanging from the bathroom door handle, extremely small bathroom, no self service for refillable mugs that were purchased. Bus service shared with Swan/Dolphin which is a non-Disney property and Yacht/Beach Club making a trip to anywhere almost an hour especially when Swan/Dolphin resort has a single bus lane. Buses in line have to wait for the first one to load and unload and can be lengthy with wheelchair loads. Boat transportation is also shared with the non-Disney Swan/Dolphin, boats often fill up there and Disney Resort guests are left waiting. Just 3 small drawers available in the lower portion of the TV stand so be prepared to live out of a suit case. Wall safe is half the size of the ones at Value Resort Pop Century. The table is small, does not match chairs or other furniture, cannot fit a pizza box and two people at the table all at the same time. Maintenance staff required before inroom internet service could be used. Couldn't believe Wi-Fi was not available. This was out 5th Christmas/New Years stay at Walt Disney World so I cannot attribute the poor service at this venue to the time of year. Never experienced a transportation issue at this time of year at the Pop Century. Accessibility to quick service food is non-existent, the Bakery is to small,understaffed and limited menu for the volume of resort guests. Very dissappointed and am not likey to return to this resort since we had similar experience at this resort in 2004.

  • Stayed December 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts, USA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2009

Stayed at the Boardwalk Villa from Thanksgiving Day, November 26, 2009 to December 2, 2009, Room 3019 and 3021. We had two adjoining rooms, one a studio and another room a single bedroom. They were four adults and two children. The rooms have apparently been recently refurbished. They were very clean, everything worked well. We appreciated the stove, refrigerator, microwave and clothes washer and dryer in the studio room. Room service cleaned our room every day(apparently this was in our package). Our room faced the Swan and Dolphin hotels. I would guess if your room was facing the childrens pool, it would be noisy in the afternoon, because the lifeguards and pool staff like to have different contests for the children playing music and using loud speakers. The quiet pool was very nice, although the one time I used it, there were two children in the pool, being children, and so the quiet pool wasn't so quiet. Especially with the echoing sound that resulted from the community room being so close to the pool. The outdoor spas were nice, used them several times, and used the indoor exercise room once. It was very well equipped, and the staff were very helpful. We had a room service meal one evening, and everything turned out delicious and wonderful.Internet service is not free, costs about 9.95 per day for your room. Several restaurant choices on the Boardwalk right next to the Villa. Take a boat to get to Epcot or Disney Hollywood. It can take awhile as there are other stops, but it's still a nice experience and the boat crews are very friendly. All the cast members at the hotel were very helpful and friendly. A wonderful experience, highly recommended.

  • Stayed November 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 6, 2009

Split our stay between Boardwalk and Animal Kingdom, we loved this resort. Animal Kingdom was nice, but this was the best resort we have ever stayed at. Everyone was so nice and the decor was just fun. We have stayed at many Disney resorts, but we will definitely stay here again.

  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 27, 2009

This was our 8th time to Disney and 4th time staying in one of the WDW resorts. The Boardwalk Villas is by far the best one we've stayed at. Our room was the studio and it was quite spacious and comfortable. The room has a small kitchen and Queen pull out sofa, plus a balcony. Tips: Vending machine near hotel bar, since shops close by 11. 10 Min walk to EPCOT gates, in lieu of boat. We'll stay here again! Enjoy :) L. Toronto, Ontario

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Hampshire
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 22, 2009

My husband and I are Disney Vacation Club members and decided to try the Boardwalk Villas. We had heard about the long walks to rooms and that is certainly true and if coming and going several times a day, exhausting! The walls are surprisingly thin and on our last night, new "neighbors" moved in and slammed every door at least twice checking things out, and we could actually hear them talking... Studio rooms are attractive and convenient with small kitchenette but the bed was a huge pillowtop and it felt as if you would slide right off it. Proximity to Epcot is excellent and the prime reason we chose this location. We will choose other villa accomodations in the future.

  • Stayed November 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
5 of 5 stars Reviewed November 3, 2009

I loved every moment of being there, from the resturants to the scenery it all was just wonderful!"

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Disney's BoardWalk Villas

Address: 2101 North Epcot Resorts Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Top resorts Hotel in Orlando
#27 Luxury Hotel in Orlando
#46 Romantic Hotel in Orlando
#84 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's BoardWalk Villas 4*
Number of rooms: 532
Official Description (provided by the hotel):
Timeless elegance meets old-fashioned charm at this waterfront Resort hotel. Delight in saltwater taffy-colored cottages, private courtyards and picturesque gardens-plus the ragtime sounds and carnival pastimes of the exciting Coney Island-style boardwalk. Reminiscent of turn-of-the-century Atlantic City, Disney's BoardWalk Villas is located within walking distance to both Epcot and Disney's Hollywood Studios. ... more   less 
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Also Known As:
Disney`s Boardwalk Villas Hotel Orlando
Disney Boardwalk Hotel
Disneys Boardwalk Hotel
Disney Boardwalk Villas

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