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“More than we expected” 4 of 5 stars
Review of Disney's BoardWalk Villas

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Disney's BoardWalk Villas
4.0 of 5 Resort   |   2101 Epcot Resort Boulevard, Lake Buena Vista, Orlando, FL 32830-1000   |  
Hotel amenities
Ranked #73 of 327 hotels in Orlando
Sunbury, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“More than we expected”
4 of 5 stars Reviewed February 15, 2013

We booked a studio villa through Southwest vacations but upon arrival had been upgraded to a 1 bedroom villa. Upon checking in, our 2 year old got a balloon in the lobby. I think that may have been the highlight of her trip. There was even a restaurant-style high chair and pack and play in the room.

The housekeeper assigned to our room for the 4 nights we were there did an excellent job. We arrived back at the room early for kid naps the first day and she caught us in the hall and was very apologetic that she hadn't got to our room yet. She asked when we would be leaving again as to not disturb us during naps. The next day, she talked to us on the way out and said ours was the next room she would clean so it would be ready when we came back mid-day. She even did our dishes (2 coffee cups, a sippy cup, and a bottle) in the dishwasher for us.

The kitchen had anything I could think of needing on vacation. There was even tupperware and a pitcher if I wanted to make tea. The room was spacious, perhaps a bit worn (there was a run in the carpet in the bedroom and some noticeable wear on the kitchen table), but very clean. There was a box of laundry soap available for the washer/dryer, dish soap, a sponge for dishes, dish towels, and dishwasher soap.

We used Garden Grocer for grocery delivery. In hindsight, we could have bought everything we needed (except liquid baby formula) at the store on site for probably the same price.

The bed was very comfortable and my husband didn't complain much for having to sleep on the pull out sofa with the toddler, so I assume it was comfortable as far as pull out sofas go. We were at the end of a hallway on the ground floor, so there wasn't much noise from surrounding rooms. Our room faced the back of the resort on the canal. We had a good view of the Dolphin.

They were refurbishing the main pool at the resort during our stay, but we were allowed to go use the Yacht and Beach Club pool, which was better for our situation. Zero entry pools are great for little kids.

After staying at the Dolphin last year and the Boardwalk this year, there's a definite difference in experience staying "on property" vs. staying on property in a Disney owned hotel.

We used our key to the world to pay for everything. Our credit card number (not the actual card) was stolen the 2nd day of our trip. Who knows where from, but luckily we had another card with us to settle room charges when we left.

We also used the Magical Express service for airport transportation. It was easy and convenient.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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English first
Alexandria, Virginia
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 11, 2013

My fiance was born and raised in the general Orlando area and worked for Disney for a summer. She also often had a yearly pass and is a big fan of Disney. I had never really been (at least not that I remember) so just recently she planned a trip for us to visit Disney. We stayed at two Disney properties, this being the first.

The best think I can say about the Boardwalk Villas is the location is great. But the hotel itself...it is hard to even give it three stars. The place is in need of a serious update...the rooms anyway. Think like not updated since the 80s. But let me start at the beginning.

As I think with most Disney properties, service is excellent. Staff are immediatley out front to greet and assist you as soon as you pull up and then another person greats you at the door and escorts you to the check in counter to check in. We had some slight booking issues at check in but it was eventually fixed.

You can do valet parking or self park for free. I highly recommend self parking. Follow the signs...not at long walk at all. We took our bags up ourselves....it was a very, very long walk to get from the elevator to our room. There is nothing wrong with the room per se, but for the amount they are charging you, you are getting ripped off. I have stayed at highway hotels in middle of nowwhere that are more modern, updated, and nicer. The place is clean and comfortable, but again, the price is outrageous for the "room". It was spaceous and had plenty of amentities like refrigerator, microwave, kitchen sink, etc.

You will be happy, however, in the morning when you get up to go to the park. We headed to Hollywood Studios first and you have two options. Either take the sidewalk by the hotel straight to the park, which is about 1/2 a mile, maybe a little more, of a walk, or you can take a boat ride as well. We walked there in the morning and then took the boat back mid-day. Same goes with Epicot. You can definitely walk, as we did, or I think the boat will work as well. So, that is pretty much what you are paying for with this hotel...location, location, location.

The boardwalk area directly attached to the hotel is just ok. I had expected more. I think there were two restaurants, a piano bar, a couple shops, a little grocery/nick nack store, and some other places but nothing too great really. You probably could do the whole thing in an easy two hours and then be done with it. Although we never ended up using it, the gym looked outstanding. Also, the pool looked pretty nice as well but again, we didn't make use of it.

We did not eat any food at the hotel. We ate breakfast at a restaurant on the boardwalk called Kouzzina, a greek place, and it was really good...we'd highly recommend it for breakfast.

Well, that is about all there is to say about this hotel. Just know you are paying for location only and will be staying in a subpar room....as least for what they will charge you. I'd only rate the hotel Average, 3 stars, but bumped it up to very good, 4 stars, on account of the location.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sebastian, Florida
Top Contributor
170 reviews 170 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
228 helpful votes 228 helpful votes
4 of 5 stars Reviewed February 10, 2013

Because the pool deck is being re-surfaced, rooms facing the feature pool will be within ear-shot of the construction noise. Ask for a room away from the noise. Our new room was positioned next to the croquet field which was much quieter but our neighbors came back to their room at midnight and slammed cabinet doors around in their kitchen. Disney couldn't help it.

The feature pool is closed but one benefit of the situation is that guests are given privileges to use Stormalong feature pool at the Beach Club and Yacht Club just across the lake. Boardwalk if providing golf cart shuttles from the Boardwalk Community Hall building to Stormalong Bay. It's the best pool on all of Disney property.

Room Tip: Do not let them give you a Garden View room facing the feature pool until after March. The entire po...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genoa City, Wisconsin
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 7, 2013

I love to stay at Boardwalk for two reasons, transportation to Epcot and Hollywood Studios by boat is so much better than the bus and entering through the Epcot back door is so very convienent and hassle free. The other reason I like this property is the Boardwalk Bakery but that was closed for remodeling this time. It is very nice to have the bus transportation but they really need to treat people less like cattle and more like walking money which is exactly what tourists are. Since the boat takes you to two of the parks, the only time you take the bus is for Animal and Magic Kingdoms and Downtown Disney or the water parks. They group 5 hotels for the same bus route. So there are times when you spend 30-40 minutes or more on or waiting for those buses when people could be gleefully spending money at one of the parks instead. Beware! If you are going to Downtown Disney during the coming weeks, the most convienent bus stop at the Marketplace is closed, so there is now only one bus stop and pick up at the Pleasure Island area. We did not know this until we were headed for a late light meal and some last minute shopping. We had been at Disney for the week before and never saw one sign indicating this closure, if so I would have shopped and eaten on the Boardwalk to avoid the crowd and hassel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2013 via mobile

The location is great. Chalking distance from Hollywood Studios and Epcot's rear entrance. The room was not so great. We got a room which was in terrible need of maintenance. There were things broken or falling apart all over the 2 bedroom unit we had. The room was missing light fixes in the bathroom. There were pull handles missing from dressers. The wooden chairs were falling apart and looked unsafe to sit on. The privacy doors between the master bedroom and master bath were broken off their tracks. And then there is the plumbing. My wife used the master bathroom's toilet one late even after returning from the parks. The toilet overflowed and flooded the floor. Repeated calls to the from desk for maintenance and it still took well over an hour to get anyone up to our room. We literally had to wait up late at night for maintenance because of the lousy plumbing, when we should have been getting sleep to handle the next day at the theme parks. PS. The check-in was a nightmare.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 3, 2013

This was our first time in one of Disney's villas. We had a studio. Traveling with my mother. I slept in the pull out sofa bed. Very very comfortable. I had some trouble unfolding it, as it's not your typical sleep sofa. My sister and niece were in another studio room though and they didn't have trouble with their sleep sofa, so maybe it was just me. We had a beautiful view of the canal that runs between the Boardwalk and the Swan and Dolphin. We could see Tower of Terror from our balcony. This was a very comfortable room with all the conveniences we needed, and the best location for feeling like you're still part of the "World" after returning to your room from the parks. I loved being able to walk to Epcot and the Studios, and all the restaurants and entertainment on the Boardwalk. I won't want to stay anywhere else from now on.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 1, 2013

Just got back from the resort, stayed in a 1-bedroom villa and was very pleased with the entire experience except for two major points:

1. Unannounced closure of the main pool! They did try to makeup for it by allowing guests to use the beach club pool, which is amazing, but we would not have stayed here if we would have known the pool would have been closed. And to make it worse, I had a pool-side room that offered a wonderful experience of construction noise.

2. The rooms need updating badly...the room had a distinct odor and everything showed the wear of 20+ years of Disney guest abuse.

Overall, with the other great resorts on the Disney property, I see no reason to stay here. I do not know how this hotel made the top 25 for tripadvisor this year.

Room Tip: Avoid pool view rooms until construction is complete in March.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's BoardWalk Villas

Address: 2101 Epcot Resort Boulevard, Lake Buena Vista, Orlando, FL 32830-1000
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Luxury Hotel in Orlando
#63 Romantic Hotel in Orlando
#69 Family Hotel in Orlando
#73 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's BoardWalk Villas 4*
Official Description (provided by the hotel):
Disney's BoardWalk Villas capture the charm, whimsy and elegance of turn-of-the-century Atlantic City. These Villas, along with adjacent hotel Disney's Boardwalk Inn, put Guests in a prime location to enjoy the carnival sights and ragtime sounds of the BoardWalk, along with the glittering waters and recreation of Crescent Lake. ... more   less 
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Also Known As:
Disney`s Boardwalk Villas Hotel Orlando
Disney Boardwalk Hotel
Disneys Boardwalk Hotel
Disney Boardwalk Villas

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