We booked a studio villa through Southwest vacations but upon arrival had been upgraded to a 1 bedroom villa. Upon checking in, our 2 year old got a balloon in the lobby. I think that may have been the highlight of her trip. There was even a restaurant-style high chair and pack and play in the room.
The housekeeper assigned to our room for the 4 nights we were there did an excellent job. We arrived back at the room early for kid naps the first day and she caught us in the hall and was very apologetic that she hadn't got to our room yet. She asked when we would be leaving again as to not disturb us during naps. The next day, she talked to us on the way out and said ours was the next room she would clean so it would be ready when we came back mid-day. She even did our dishes (2 coffee cups, a sippy cup, and a bottle) in the dishwasher for us.
The kitchen had anything I could think of needing on vacation. There was even tupperware and a pitcher if I wanted to make tea. The room was spacious, perhaps a bit worn (there was a run in the carpet in the bedroom and some noticeable wear on the kitchen table), but very clean. There was a box of laundry soap available for the washer/dryer, dish soap, a sponge for dishes, dish towels, and dishwasher soap.
We used Garden Grocer for grocery delivery. In hindsight, we could have bought everything we needed (except liquid baby formula) at the store on site for probably the same price.
The bed was very comfortable and my husband didn't complain much for having to sleep on the pull out sofa with the toddler, so I assume it was comfortable as far as pull out sofas go. We were at the end of a hallway on the ground floor, so there wasn't much noise from surrounding rooms. Our room faced the back of the resort on the canal. We had a good view of the Dolphin.
They were refurbishing the main pool at the resort during our stay, but we were allowed to go use the Yacht and Beach Club pool, which was better for our situation. Zero entry pools are great for little kids.
After staying at the Dolphin last year and the Boardwalk this year, there's a definite difference in experience staying "on property" vs. staying on property in a Disney owned hotel.
We used our key to the world to pay for everything. Our credit card number (not the actual card) was stolen the 2nd day of our trip. Who knows where from, but luckily we had another card with us to settle room charges when we left.
We also used the Magical Express service for airport transportation. It was easy and convenient.
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