We picked this hotel as we had stayed at it a few years ago with no complaints. The location is great. We take a hire car, but you could easily stay here without a car and get to all the attractions/shopping using the trolley bus. Their is a KFC next door and a Walgreens in the next block, 2 minute walk, where you can get lovely coffee and supplies such as milk and cereal.
The hotel has undergone some refurbishment work. The rooms have been updated and the age old issue of dampness (very common in Florida) has been dealt with by putting de-humidifiers in the room.
The air con is relatively quiet, a plus if like me you are a light sleeper.
The maid service comes every day, although timing can be a bit haphazard, often our room still hasn't been cleaned at 5pm. Now in the height of summer that's fine, as most folk will be out all day at the parks, but at this time of year the parks close early and the sun goes away from the hotel pool at 4pm (we are there to sunbathe and shop).
I was a little surprised that our beds were not changed during our 8 night stay. However, the towels were changed every day.
Nice big flat screen tv in the room, along with coffee maker, fridge and microwave. The bed comfort was to my liking - so no complaints about the room.
The staff were also very nice.
The one issue I would raise is that as part of the upgrade the hotel has replaced its plastic pool loungers with wooden ones. They might look nicer, but without some sort of padded mats they are extremely uncomfortable. We had to go and buy mats for the loungers, since we planned to spend our days at the pool. Walgreens next door sell lilo's for $5, so it's not the end of the world, but annoying nonetheless.
I would reckon we will stay here again next year.
Off season the pool facing rooms are quieter.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.