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“Incredible service in a beautiful setting.” 4 of 5 stars
Review of JW Marriott Orlando Grande Lakes

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JW Marriott Orlando Grande Lakes
4.0 of 5 Hotel   |   4040 Central Florida Parkway, Orlando, FL 32837   |  
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Ranked #37 of 326 Hotels in Orlando
GreenLeadersSilver level
Charlotte, North Carolina
1 review
“Incredible service in a beautiful setting.”
4 of 5 stars Reviewed May 19, 2010

Travelling with children is always exciting, and on a business trip to the JW Marriott Grande Lakes the last week of April, my 4 year old daughter became ill on the second day. The staff brought beverages and stuffed animals to both children, and checked on my daughter no less than 3 times during the remaining 2 nights of our stay.
The grounds are beautiful - including a pool and surprisingly long and relaxing lazy river that does not seem to end. It shares the grounds with the Ritz Carlton, where a full service spa and yoga are offered. I only dined from catered meals at my conference, so no review of the couple of restaurants on site. It is in a pretty secluded area of Orlando - requires a car or arranged travel, but I could not have asked for more from the grounds or the staff.

  • Stayed April 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,853 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Stafford, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 18, 2010

Wewill return to the jw marriot in september, everything about this hotel is classy. My husband and i cant stop talking about this hotel. great sleep.great food,excellent service.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prattville, Alabama
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2010

We stayed at JW Marriott for one night. We were allowed an early check in with no questions asked,which after driving 7 hours was very nice. We stayed at the pools all day and had wonderful tropical drinks delivered by the wait staff.
My Daughter age 11found friend and played in the lazy river until we had to drag her out.
Food and drinks are somewhat pricey, but the ambience couldn't be beat.
The hotels lobby was so lovely we took family pictures there.

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 13, 2010

I stayed at this hotel for three nights as part of a conference. Not spending a lot of time in the hotel per se, other than for conference activities, I don't have a great deal of detail to write. However, it was a rather comfortable hotel, with good sized, modern rooms.

Please do note that the hotel really is a giant, with at least 1,000 rooms. I had a room toward the end of one of the towers, and it was a true hike from the elevator to my room and vice versa. Also there is self-parking available, but the lot is very obscurely located on the other side of the conference center. Although it parking there was convenient when leaving from the conference, it was not really all that convenient to the hotel itself.

  • Stayed April 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MIAMI
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 12, 2010

My family and I stayed a the JW last weekend for my niece's first trip to Disneyworld. I had stayed here before on business but never enjoyed the grounds. To say the least, I was shocked to find out that the tubes for the lazy river were not provided by the hotel. These cost $7 each and were a real pain to carry up and down from the room every day. The hotel should at least be a little eco-friendly and rent these to their guest so that they can be re-used and not have to be dumped after you check out. The only reason we paid the $250 p/n charge was to enjoy the lazy river and the pool but after all the charges, it make more sence to stay at a cheaper 4* hotel and use the savings to visit Typhoon Lagoon or Blizzard Beach. That way you wont have to buy the tubes!!!

  • Stayed May 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vassar, Michigan
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 12, 2010

My husband was at a conference and I tagged along. As with other reviewers, we found the service and amenities top-notch. A tip for people who complained about the tubes for the lazy river and the cost of the breakfast buffet - if you have a car, ask for a refrigerator for your room (no extra cost) and go to either one of the grocery stores or Walmart that are within 3 miles of the hotel and buy your beverages, breakfast food and pool rings for a lot less than they charge at the hotel (I usually only eat yogurt and a breakfast bar anyway). Also, the self-parking was not as far away as some indicated. I was in and out several times a day and found that the self-parking was much more convenient than valet. It was a short walk thru the convention area to the hotel. We will definitely return to this hotel on our next trip to Orlando. The pool area was amazing.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Orleans
Top Contributor
84 reviews 84 reviews
59 hotel reviews
Reviews in 46 cities Reviews in 46 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed May 11, 2010

This is a nice hotel in a great complex. The service is first class. The check in was efficient and the room was nice as well. I have stayed at both the Ritz Carlton and the JW and not much difference in the rooms. The JW side of the complex is a bit busier and louder than the RC side. Both offer very nice rooms and amenities. The Restaurant, Primo, is first class with great cuisine. Also, on the RC side, Normans is wonderful. All in all. This is a great place to stay as long as you don't want to visit anything else in Orlando. If you do, the location is somewhat of a pain and the fact that the hotel is not near much else, means lots of driving to I Drive or Disney area.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Orlando
#12 Spa Hotel in Orlando
#14 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#23 Business Hotel in Orlando
#28 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
Number of rooms: 1000
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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