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“Amazing resort- we already booked another stay and will return!” 5 of 5 stars
Review of JW Marriott Orlando Grande Lakes

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JW Marriott Orlando Grande Lakes
4.0 of 5 Hotel   |   4040 Central Florida Parkway, Orlando, FL 32837   |  
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Ranked #27 of 328 hotels in Orlando
Miller Place, New York
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
“Amazing resort- we already booked another stay and will return!”
5 of 5 stars Reviewed March 23, 2009

First let me say that we managed to book this hotel using priceline.com's name your own price for $155 per night! We wanted a full-service resort since we were travelling with our 2 year old son and weren't that concerned with being so close to the parks since we only planned to go to 2 parks during our week in Florida. The grounds are absolutely gorgeous- I felt like I was in Hawaii when I was laying outside by the pool. The lazy river was a great feature- we didn't rent the inner tubes because our son is only 2 years old and wants to be held in the pool anyway. It's great that you get the JW Marriott's facilities plus the Ritz Carlton's- we checked out both. Both hotels have their own kiddie pools (JW has 2- one a zero entry kiddie pool, the other one a small "mini" kiddie pool with a alligator in it the kids can climb on, etc- with only a few inches of water- no risk of them falling and getting in over their heads, etc). When you check in, pick up a brochure which lists the daily (and nightly) activities offered at the hotel- they do s'mores by the campfire every other night, and hot cocoa on the opposite nights- there was a lot of cute things to do if you bring a child who's a little older than our son- they did make your own tote bags, things for St. Patrick's day- you can feed the fish at the Ritz Carlton at 1pm every day in the river that runs behind both hotels- these are really family oriented hotels. Yes, there were conferences going on, but it didn't really interfere with our stay.
As far as the room- we had a standard room with 1 king sized bed- room was kind of small considering the retail price of the rooms, but again- we only paid $155 per night. It has a french (step out) balcony, not a true balcony. We got "city view"- they said they only had the 2 double bedded rooms left on the "pool view" side- but it was fine with us because we didn't spend much time in the room and our son loved seeing the construction going on anyway! They do turn down service every night, which was a nice touch. We didn't eat at the restaurants- just the 2 poolside cafe's; Quench at the JW, and Bleu at the Ritz Carlton. I noticed that the room service prices were ridiculous, so we did not do room service based on that. We were able to request (and quickly receive) a small refridgerator and pack and play for our son to sleep in- we wound up putting him in the small hallway outside the bathroom so we could cattycorner the doors to the bathroom and closet so it was kind of his own "room" so we could watch TV after he went to sleep. The pool area at the JW was great- it has 2 hot tubs, PLENTY of lounge chairs in the sun and shade- you don't need to get too crazy "reserving" your lounge chairs at the crack of dawn like at other hotels I've stayed at. They had cold water cooler type things outside you could get free cold water (great for filling up sippy cups, etc)- yes the parking charge is ridiculous ($15 a day for self parking, $20 for valet)- we opted for the valet since it was only $5 per day more and plus the self parking was pretty far away to lug a 2 year old (plus a stoller, etc) every day. We found all of the staff very helpful- yes, they are hawking the timeshare/vacation club they are building- but they wound up leaving us a message on our room phone, offering us a return trip of 5 days/4 nights for $400 plus a $100 resort credit (provided you pay for it up front, and attend a 90 minute timeshare spiel)- needless to say we loved this hotel so much that we jumped on it! We don't plan to buy the timeshare, but couldn't pass up the great deal!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 21, 2009

We had a standard sized, double bedded room (Revive beds) for $207 a night and my Èlite gift was free WIFI in the room (normally $16 a night). Flat 42`` TV with some HD channels was very nice with a special box to plug in your camcorder, etc. – I hooked up my blu-ray drive laptop with my HDMI cable and watched a blu-ray movie on it – quite spectacular in 1080p. Lots of channels – with 15 of them HD. Bathroom quite nice with separate shower and tub. Towels not as `thirsty` as I had on other Marriotts. We had a balcony room, which was really nothing more than a standing balcony with not enough room for a chair….we didn`t get sun on it due to facing northwest. Last year we had an exec suite in the Ritz Carlton which had two good sized balconies, but a higher price too ($560 a night incl breakfast and $225 in resort money – for spas, dining, etc.). No drink machines so you have to order soft drinks from room service, use the mini bar or go to the gift shop store that closes at 8 pm…where a coke was $2.70.

Room Service very expensive: Get your wallet out for room service breakfast and we found them a rip-off … All American is $25 plus 21% service charge and $3 per person. Continental breakfast was $20. Breakfast sandwich is $21 – we ordered it and it’s large enough to split between two people…but breakfast cost us (2 people) $65! Other items: Oatmeal with fruit & coffee was $22. Corn flakes was $7. Room service dinners were outrageous too: soup $10; Iceberg wedge salad $12; Hamburger with chips $20; Pasta of the day $20; roast chicken $25; back ribs $27; NY Strip steak $41. Desserts - $12 each for Oreo cheese Cake, lemon tart, berries & cream, or dessert sampler – Haagen-Daz or Ben&Jerry pint $8. Does have a mini bar in the room but didn't use it.

Our first day (Feb 19) was only 50 degrees and windy – very cold and a frost forecast. I think we had the best view – on the 10th floor facing northwest so we could see the nearby Ritz Carlton also part of the Grande Lakes complex and what looked like a dozen pools including a lazy river – all not being used due to the temp. Pool lovers in warmer weather will love this place.

Dinner: The JW is a big hotel like this only has 2 dining rooms with the main one Italian called Primo. They have a less formal one called Citron too. The Ritz has a gourmet restaurant called Norman`s which was quite nice – you can charge back to your JW room and earn Marriott Reward points. The front desk told us it was a 5 minute walk from the JW to the Ritz – it was more like 15 minutes and bitterly cold…ask for a shuttle which is not readily available.

Dinner in Primo was superb. We started sharing a crab cake appetizer which was crispy delicious. Ricotta stuffed chicken breast ($31) was very good and the porcini rubbed bistro new york steak was terrific ($43) seared on the outside and med/rare inside, and very large. Desserts were wonderful. Can’t wait to go back to this restaurant. Called for reservations at 7 pm and told we couldn’t get in until at least 9 pm and the gal even suggested we go somewhere else - like the Ritz. So we just went downstairs and said we were guests in the hotel and they seated us right away .. and we noticed there were several empty seats, although busy overall. Strange.

It looked like a good golf course (Greg Norman). A day at the course package was $779 a person (incl 18 hole play, 18 hole playing lesson, cart, fees, tips, lunch, rental clubs). The Spa is near the conference centre and between the hotels.

The setting at Grande Lakes is beautiful ... and they've started building new Timeshare units already, next to the JW.

  • Stayed February 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 16, 2009

Just a quick review:

Plus: Service was outstanding ranging from quick check-in, upgraded view was provided at check-in, great service in restaurants and from room-service, lazy river was awesome, all your pool needs (toys, floats, food) are met by the poolside restaurant and shop. The spa service (massage) was amazing. The spa pool is reserved for adults and is very nice and is a nice perk for the adults. There are multiple restaurants and shops on site and in the neighboring Ritz so you don't even need to leave the grounds.

Negatives: Standard rooms are a bit small if bringing a child so I will upgrade to larger room next time. I am a big fan of room service, but their room service prices were VERY expensive compared to most hotels in their class (or above). The minibar did not have many non-alcoholic drinks. The balcony door is hard to block from being opened by children. The staff could stand to know a bit more details about hotel events (i.e. it took us 4 calls to find out details about the "Dive-In Movie" that they offer on Saturday nights by the pool.) One final thing to the hotel...I hate to be marketed to when I am on vacation. Enough about your "Vacation Club"...we all know that it is a time share!!!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 16, 2009

The JW Marriott is a great property....I was there for a conference and it had ample space and was more than accomodating with requests. The room was quite nice as well. Bed was comfy, bathroom large and clean with a stand-up shower seperate from the tub. Well-appointed with a nice large flat-screen in the room and a bottle of water for you (I always think it is nice when you don't get nickel and dimed for something like water). The staff was very courteous as well. Overall, I enjoyed my stay. It looks like the JW would be the ideal location if you were going to SeaWorld but as I was just there for work, it was fine for that too.

  • Stayed March 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, MA
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 9, 2009

Stayed for one night while visiting SeaWorld. Arrived around 4:30, the grounds are lovely, a very nice break from the more busy I-Drive area, but only about 5 minutes from SeaWorld. Check in was easy, we used Marriott Rewards points, but were offered an upgrade to an executive suite for $119 and gladly took it. With two small children (4 and 6 months) we were tired and wanted as much space as possible!

The room was fabulous. The living room had a pull-out couch and large flat screen TV, french doors opened on the bedroom with a king size bed and another large flat screen. Huge bathroom with tub and stand up shower. Two balconies.

We ate at the pool bar and the food and service were perfect. My husband and son enjoyed a quick swim in the pool and gave it a 10.

The lobby and main areas were all very nice.
Highly recommend this Marriott!

  • Stayed February 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SE Michigan
Top Contributor
62 reviews 62 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 7, 2009

Unfortunately, we weren't there for a conference ... It was clear from the outset that the real purpose of the hotel is to serve the high-end convention and conference crowd, and perhaps the occasional wedding. Folks with expense account meal allowances, and their spouses and families who came along for the ride. The rooms are on the small side for a JW Marriott. Because of my Platinum Premier status, I was upgraded to a (slightly) larger room. The bathroom was very large and well appointed, but the bedroom didn't seem much larger than a typical Marriott. I was also a bit surprised to find two double beds instead of two queen size beds. Again, just a little bit less than one would expect of a JW.

The location of the hotel puts it close to Sea World and not far from Universal -- if you can get there. Traffic around the "Bee Line", International Drive and I-4 is ridiculous, (if you're from D.C., think "Beltway at rush hour"; if you're from NYC, think LIE at 5:00 PM on a Friday). If you're driving anywhere, plan on extra time to get where you're going.

My family tends to hate eating in hotel restaurants. The restaurants in this hotel are very good, and not bad a bad value. When we vacation, though, we prefer the "local joints" - and no chain restaurants. Unfortunately, and it may be due to the hotel's location at the corner of John Young and Central Florida Parkways, (meaning not far from the attractions) you don't get many restaurants at all, and what you do find, tend to be chains. That's nothing to do with the hotel, (and I'm sure they'd prefer their guests eating in the hotel) but if you're into exploring the local area, bring a picnic lunch. Fortunately, there is a bodega inside the hotel (next to the Starbucks) that offers some excellent selections from breakfast and lunch. Beware, however, that it closes by the middle of the afternoon.

Overall, this is a very nice property. The lazy river pool complex, long walking path, surreys, and wild life make it as relaxing an area as can be had in central Florida. But, if your idea of vacation is to relax in some peace and quiet, you won't find it here -- on the other hand, the Orlando area probably wouldn't be your first choice anyway.

  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 5, 2009

Went here with the intent of jumping in this pool and floating for 2 days... but the end of our trip to florida was down right chilly so the pool and hot tubs were out... bummer they were beautiful. Hotel itself was nice, off the beaten path, but close to all the stuff of Orlando. Everything is pricey, drinks,food,parking,floats,bikes,golf,spa. You would have to drive a bit for dinner and such. Hotel was pretty, and crowded with conventioners. So there was lots of suited folk coming and going. This hotel is for hanging at. Looked like a great golf course, spa. Kids would love this pool. Even though it was cold, I enjoyed walking the grounds and the pool area. At night they have fires to roast smoores and heaters outside the bar. Nice place, will hope for warmer weather next time. My only complaints were the price of food and drink and parking $19, and there was a very noisy airconditioning unit in our room that kept me up all night. The beds were cozy with great linens. The balcony was tiny, no chairs or anything out there. Good view over the pool to over look Orlando and Sea World. Not high or low at 199/nite.

  • Stayed February 2009
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Orlando
#8 Luxury Hotel in Orlando
#17 Romantic Hotel in Orlando
#19 Family Hotel in Orlando
#21 Business Hotel in Orlando
#27 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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