This place on the surface is beautiful but the service experience is awful. The kids activities were very lame and the property does not have a water silde, only a temporary blow up kind of slide. The people organizing the kids club were confused and always started late. On Labor Day weekend, they had a Pinata that was a really dangerous situation and an accident waiting to happen. The food prices at pool side for a Hamburger were nuts-- $16!! There were not enough sun umbrellas and the staff does nothing when guests put a towel on their umbrella in the morning and disappear to "own" their spot for the whole day even if they do not use it. What is worse is that they are building a time share and the time share guests will have access to all hotel facilities which means that it will be even more crowded with more people using the same resources. The hotel obviously has a strategy of cutting back on staff to save money. As an example, we had to wait 30 minutes for a table at breakfast. Stay away from this place for now--definitely not worth it.
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- Also Known As:
- Jw Marriott Orlando Grande Lakes Hotel Orlando
- Marriott Orlando Grande Lakes
- Orlando Marriott