From the moment we pulled into the well-manicured grounds of the JW Marriott, we instantly felt relaxed. The JW Marriott is an enormous property with almost 1,000 rooms and a large water recreation area. We stayed here for nearly a week starting on Christmas to New Year’s Eve. We stayed in a spacious suite that faced west - this allowed us to see the nightly fireworks off in the distance from the theme parks. The beds, amenities and furnishings were comfortable and excellent.
We ate at the upscale Primo’s one night but be sure to make reservations early. It was difficult to get a table here and even though it was a packed holiday season, the hostess informed us that the restaurant is generally booked solid all year round. The prepared courses were definitely high-end (i.e. fresh, high quality ingredients cooked into artfully presented small portions). The slightly more casual Citron had decent dining options but the food just did not live up to the same standards as the rest of the property.
During the Christmas week, the JW Marriott converted their main cavernous conference room into a children’s play area - there were arts & crafts, board games, inflatable jumperoos, video games, etc. In some areas, plush sofas were placed so parents could sit and relax (which we did) while the children played.
We visited a couple of the Disney parks and it was an easy 20 min. drive. Getting around was not a problem although at times the traffic in the Orlando area was terrible - most probably due to the holiday season. On a few nights the hotel was completely full and yet did not feel bustling. While the lobby lounge bar had a lot of people nightly, service was prompt and the bartenders were experts.
There is a large pool area and we hope to return to this property in the summer to use those facilities. We wanted to use the heated pool during the afternoon but the heaters for the pool were under repair. But this property shares the same grounds as the adjacent Ritz Carlton and we were encouraged to use the pool at the Ritz Carlton - hardly an inconvenience.
The service was outstanding and the people really seemed to care about your experience. Also, keep in mind that this hotel apparently caters to the business conference crowd - it is entirely possible that the hotel can be full due to different business conferences occurring during our stay. But it would be hard to be disappointed by staying here.
Ask for room facing west to see nightly fireworks from theme parks off in the distance.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.