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“Great place to stay” 4 of 5 stars
Review of JW Marriott Orlando Grande Lakes

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JW Marriott Orlando Grande Lakes
4.0 of 5 Hotel   |   4040 Central Florida Parkway, Orlando, FL 32837   |  
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Ranked #28 of 328 hotels in Orlando
GreenLeadersSilver level
Winter Park, FL
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Great place to stay”
4 of 5 stars Reviewed January 23, 2013

We have stayed here several times. The hotel has good service, food & ultra-comfortable beds. The pool is fun for kids, the restaurants are solid & you can walk to the Ritz-Carlton spa. We enjoyed having drinks outside by the fire pit, enjoying the lazy river with the kids & sleeping in comfort. The only reason I am not giving it "excellent" even though it is an excellent place to stay, is that a very MILD amount of aging is starting to show in hallways & bathrooms. Not a reason not to stay there-especially at the Florida resident discount rates, but I still feel compelled to mention it.

Room Tip: North facing room that we had looked over the pool & golf course, which was nice.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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florida
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 23, 2013

We travel to Orlando frequently and have stayed at most of the hotels. This hotel took us by surprise. Not only is it beautiful, the employees were warm and friendly. Previously, we stayed at the Ritz Carlton which shares the grounds and by far prefer the JW. The lazy river pool is an oasis and without hesitation this is my new Orlando favorite.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Saint Joe, Florida
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

Beautiful grounds, views and spotless property. Quiet, comfortable, and clean rooms. Had a few appetizers in the bar located in the lobby...was THE BEST sushi I have ever eaten! Hats off to the sushi master! Was also nice to capture our Starbucks fix every morning. The "all natural/healthy" sandwich shop was also a favorite spot during this visit. Closely located near all Disney & Universal activities. We will definitely stay here again.

Stayed January 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2013

I spent 5 days there last week and the staff could not have been anymore accommodating. We had both group meals and individual meals/ In both instances the quality of the food was superb. Any requests to the staff was promptly responded to and if they could not meet our request they offered alternatives. Whether we needed assistance with AV equipment or needed to add 1oo seats for a group diner, the folks at thee JW took care of the problem even when they had prepared exactly what we had previously requested.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Top Contributor
63 reviews 63 reviews
52 hotel reviews
Reviews in 44 cities Reviews in 44 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 23, 2013

From the moment we pulled into the well-manicured grounds of the JW Marriott, we instantly felt relaxed. The JW Marriott is an enormous property with almost 1,000 rooms and a large water recreation area. We stayed here for nearly a week starting on Christmas to New Year’s Eve. We stayed in a spacious suite that faced west - this allowed us to see the nightly fireworks off in the distance from the theme parks. The beds, amenities and furnishings were comfortable and excellent.

We ate at the upscale Primo’s one night but be sure to make reservations early. It was difficult to get a table here and even though it was a packed holiday season, the hostess informed us that the restaurant is generally booked solid all year round. The prepared courses were definitely high-end (i.e. fresh, high quality ingredients cooked into artfully presented small portions). The slightly more casual Citron had decent dining options but the food just did not live up to the same standards as the rest of the property.

During the Christmas week, the JW Marriott converted their main cavernous conference room into a children’s play area - there were arts & crafts, board games, inflatable jumperoos, video games, etc. In some areas, plush sofas were placed so parents could sit and relax (which we did) while the children played.

We visited a couple of the Disney parks and it was an easy 20 min. drive. Getting around was not a problem although at times the traffic in the Orlando area was terrible - most probably due to the holiday season. On a few nights the hotel was completely full and yet did not feel bustling. While the lobby lounge bar had a lot of people nightly, service was prompt and the bartenders were experts.

There is a large pool area and we hope to return to this property in the summer to use those facilities. We wanted to use the heated pool during the afternoon but the heaters for the pool were under repair. But this property shares the same grounds as the adjacent Ritz Carlton and we were encouraged to use the pool at the Ritz Carlton - hardly an inconvenience.

The service was outstanding and the people really seemed to care about your experience. Also, keep in mind that this hotel apparently caters to the business conference crowd - it is entirely possible that the hotel can be full due to different business conferences occurring during our stay. But it would be hard to be disappointed by staying here.

Room Tip: Ask for room facing west to see nightly fireworks from theme parks off in the distance.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 22, 2013

We had stayed on-site at Universal Studios and needed somewhere to stay when we were done with the park and still exploring Orlando. We decided to give the JW a try because of the location and access to NASA and the other attractions we had booked. One of the draws was the lazy river. We aren't usually the type of family that hangs out at a hotel even a resort type hotel, we are more of the explore the community type. We found that we could easily spend hours at this hotel relaxing and enjoying family time. The lazy river was fun, they had cook-outs and swim in movies. The breakfast buffet (included in our package) was outrageously priced but beyond compare! (Honestly had it not been included we would have passed, at $75 for a family of four that's more than I'd spend on breakfast. With 2 growing boys they ate their fill and had no need for lunch!) The rooms were nicely appointed and comfy but on the small side. Service was wonderful. My only complaint, and this is an overall Marriott issue not this particular hotel...we paid with gift cards that I had purchased over time, I can understand putting a nominal fee hold on my credit card in the event of damages. They as a rule hold the whole amount of the stay. I had not planned on that $750 hold! Fortunately we had prepaid for our NASA tickets, our Everglades airboat ride, etc before we arrived in Florida and therefore had enough money to do what we wanted but I'd advise people know the gift card/credit hold policy before they go!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2013

I stayed at JW Marriot in Orlando in May 2012 with my family and the suits were just absolutely gorgeous.
Whether it was the staff at the hotel or room service everything was fantastic.

The services within the hotel were great as well. The location is perfect as it's very close to Universal Studios.
The hotel over all is beautiful with an amazing swimming pool and spa area.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Orlando
#8 Luxury Hotel in Orlando
#11 Green Hotel in Orlando
#17 Romantic Hotel in Orlando
#19 Family Hotel in Orlando
#22 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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