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“Great Escape” 4 of 5 stars
Review of JW Marriott Orlando Grande Lakes

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JW Marriott Orlando Grande Lakes
4.0 of 5 Hotel   |   4040 Central Florida Parkway, Orlando, FL 32837   |  
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FREE Wi-Fi
Ranked #39 of 332 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Hauppauge, New York
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Great Escape”
4 of 5 stars Reviewed January 15, 2013

Traveled to this hotel as part of a business trip that doubled as a family get away. Was joined by my wife, and our nearly two year-old daughter.

Hotel is beautiful, and very well kept. All staff were very kind and accommodating throughout our stay. Room was spacious and comfortable.

Attractions in Orlando are nearby (but far enough away not to be trapped in tourist only zones). Food/drink prices are high but comparable to other luxury resorts and/or anything in Disney World.

Fantastic pool with both parts good for adults and child (lazy river). Be mindful to bring your own tubes (or go buy at walmart or target nearby) as JW Marriott tubes are vastly overpriced.

If you are looking for a quick end of the day drink, the lobby bar actually has a fantastic (manager suggestion) wine list (albeit overpriced compared to normal bar rates - i.e., glass of ZD Cabernet - while not easy to find - not worth almost the entire price of the bottle).

Highly suggest utilizing the valet parking, as self-parking, especially during the hotter months, would seem to be a lot of work (i.e., pretty decent distance between hotel entrance and self-parking lots).

Like all Marriott properties, there is a fee for wifi unless you have achieved a certain Marriott Rewards status (this particular attribute of Marriott's always bothers me - see my other reviews).

In summary, very nice property, friend staff, just remember to plan accordingly to save from being overcharged where possible (i.e., wifi, drinks, etc.).

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,212 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (531)
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English first
Fuquay-Varina, North Carolina
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 14, 2013

I stayed at the JW Marriott with my family over the Thanksgiving holiday and found it to be a perfect resort hotel. The common areas (lobby, restaurants, hallways) are stunning. Not overdone and stuffy in a Ritz-Carlton way; just bright, airy and classy in an approachable way. This is the kind of resort that you can feel equally comfortable taking the kids on a nice vacation or taking a romantic getaway. In short, there's something for everyone.

The lazy river alone is worth the price of admission as it is actually a viable alternative to some of the amusement parks -- without the lines! In addition, there's volleyball, bocce, tennis, walking trails, a great gym and lots of (pricey) food choices. The rooms are very comfortable, if not as impressive as the common areas, and having a separate shower/bath was very appreciated.

The only downside? The persistent time share salespeople scattered throughout the hotel. It's not all bad, though. You can get $150 off Disney tickets just by listening to their pitch. Be prepared, though. They will make you feel as if you are passing up the deal of the century. If you can get through this, you can save a lot of money on Disney tickets.

Overall, this hotel is highly recommended -- especially for the government rate I received (less than $100/night). I would gladly go back without hesitation. One of the best Marriott properties I have stayed in, by far.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
185 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed January 14, 2013 via mobile

This Marriott resort and adjoining Ritz Carlton are separated by a huge conference center and spa and fitness center. Guests at the Marriott can use the facilities and restaurants of the Ritz. My wife and I find the lobby sitting area and bar of the Ritz to be more comfortable than that of the Marriott. The fitness center is large and well equipped. The pool are behind the Marriott is huge and very elaborate with lots of trees and shrubs. Both the Marriott and the Ritz have superb high end restaurants along with other family style restaurants. My wife and I prefer the Ritz for breakfast and lunch. If you stay for two or more nights and love good food be sure to try both of the high end restaurants which have chefs who have been recognized with James Beard awards.

RGinTally

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed January 13, 2013

Stayed for 2 nights whilst I attended a business meeting within the hotel complex. Hotel is of a high quality with rooms very spacious (had 2 double beds despite being there on my own). Staff were very professional and attentive whether I had a question or request. The hotel is set within lovely grounds with an outdoor pool, tennis & Golf course. We ate at Primo one night (Chef's table which in reality was a long table with high chairs near the open kitchen). Food was fine but nothing to write home about, especially with main courses costing up to $30. Overall nice stay and can see why this is a step up within the Marriott range.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago,IL
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 11, 2013

We stayed at the J.W. Marriott in Orlando for a long weekend at the end of November 2012. It's a beautiful resort with a fabulous pool area. It's adjacent to the Ritz Carlton and parts of the property are shared by the two hotels. Everything is top notch, very clean, and beautiful. My only complaint would be that the service at the pool was slow but it wasn't a huge deal. It's in a good location, a short drive to the theme parks, yet away from the craziness. I would certainly recommend it.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed January 9, 2013

Let's say you take a shuttle from the Orlando Airport, believe me, you are going to have a little pep in your step when you say... oh where am I staying? the JW Please.... That's all you need to say! The absolutely fantastic JW Resort stands proud next to its cousin the Ritz in Orlando's Grand Lakes area.

I have lived in Orlando, and passed JW multiple times but only when I moved to another state did I appreciate it so much more. We have a fascination with the JW group of hotels because you know the resort is going to be well done. We have stayed at the Waldorf Astoria in FL and other nice places but JW stands apart because of it's location and resort amenities.

Definitely go for the breakfast because they do have a nice spread., especially on the weekends.
The location is central to Universal, SeaWorld, and the Disney parks.

Stay here. Get a high floor room. Don't sweat it if you don't get a lake view room, other rooms views are just as beautiful.

Last but not the least, we had a couple of issues with our bathroom and when we brought the issue up with the Manager, he promptly took care of it.

Kudos! Great customer service, fun stay and will definitely return!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 7, 2013 via mobile

The hotel itself and it's facilities are excellent .The lobby and views to the rear of the hotel over the lakes are stunning and the lazy river was very popular with the children.

The hotel does however by it's own admission have difficulty in coping with peak periods and this was evidenced by the
queues for breakfast and the length of time it took for outside callers to get through to our room during our stay. Some of those callers told me they simply gave up ! The room was also not particularly clean and the telephones in particular were covered in dust.

Most of the staff were very helpful although the standard of the reception staff was very mixed varying between being very hospitable to being very cold. I had a particular incident when I left the hotel with a lady at the reception which soured my whole departure and my experience of the hotel.

Stayed December 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#11 Green Hotel in Orlando
#15 Romantic Hotel in Orlando
#16 Luxury Hotel in Orlando
#20 Business Hotel in Orlando
#30 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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