This is a wonderful luxury hotel. The staff will go out of there way to meet your every need. Ratings: Beds - great; Pillows - very good, they really only have hard and very soft; Sheets - soft and comfortable; Towels - soft; View - great; Location - very good, only about 15 minutes to the Disney parks and 5 minutes to International Drive; Bathroom - great, there's a separate shower and bathtub and there's everything you need such as lotion, shampoo, mouthwash, conditioner, cotton balls, Q-tips, etc.; TV - great; Service - great; Valet Parking - good, can be a little slow getting your car so give them 15 minutes notice if you don't want to wait. Our grandson sums it up best, "This is the best hotel I ever stayed in, they even put chocolate on your bed every night".