Stayed 3 days at hotel for second time as part of large golfing event. The look of the hotel has improved since last visit a few years ago. Front desk staff nice and friendly. Very nice pool area and fitness facility. Hot tub wasn't hot only lukewarm, but very large. We had a 2 bedroom 1 king and 2 twins. Furnishing were modern and comfortable. Great location between International dr and Universal Dr. Close to shopping, eating and attractions.
Housekeeper accosted me when I was getting off elevator returning to my room at 10am demanding I let her clean my room because she "had to go and my room was on her list". I advised her I would be out of the room in 2 hours and it could be cleaned then. With agitation she tells me well she is just going to leave towels and I need anything else call front desk. We exchanged a few more words prior to me heading back to the front desk to speak with management about their housekeeping policies.
After waiting 15 minutes, Manager Carlos comes to tell me that the room would be serviced when I needed and to contact him directly. He was polite. I'm sure the housekeeper had forwarned him I was on my way. However, he did not directly answer my query on is it common practice for housekeeping to follow guest around the property as part of the housekeeping policy when the staff has to leave due to shift changes.....
- Official Description (provided by the hotel):
- Westgate Palace, located off International Drive, is walking distance from Wet 'n' Wild, shops and restaurants and only minutes from tourist attractions like Universal Studios, SeaWorld, Premium Outlets and Convention Center. Just a short 15 minute drive to Walt Disney World as well. All Two-Bedroom, Two-Bathroom Villas at Westgate Palace offer spectacular aerial views of the nearby attractions, as well as fully equipped kitchens, living areas, jetted tubs and washer/dryers. On-site amenities include a deli and marketplace that serves Starbucks coffee, outdoor heated pool, children's pool, poolside bar, lakefront marina with paddle boats and fishing, nightly fire pit, activities center with movie theater, a steam room and arcade. ... more less
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- Also Known As:
- Westgate Palace Hotel Orlando
- Westgate Palace Orlando