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Westgate Palace: Traveler Reviews

3.0 of 5
6145 Carrier Drive, Orlando, FL 32819 (Florida Center)
Hotel amenities
Westgate Palace
Ranked #125 of 328 hotels in Orlando
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452 reviews from our community

Traveler rating
    182
    144
    50
    33
    43
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Families
302
 
Couples
23
 
Solo
3
 
Business
9
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kettering, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent location lovely room”
4 of 5 stars Reviewed February 1, 2013

We only stayed for 1 night before flying home...lovely place very secure,nice location 1 mile from universal and ioa'...room sleeps 6 lovely,clean and nice view of the lake and harry potter world in the distance!
will stay again if im their.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask sandrino_12 about Westgate Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“WINTER HOLIDAY IN ORLANDO”
5 of 5 stars Reviewed February 1, 2013

We have visited Orlando many times over the years staying in various accommodation.As for rental properties the Westgate was excellent and far exceeded our expectations.The staff were attentive every request was dealt with efficently and politely.A bonus was the swimming pool in Janaury it was lovely and warm enabling us to use it daily.
This property is centrally situated ideal for various restaurants,Wet & Wild,Universal & International drive.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask break39 about Westgate Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
“Amazing hotel!”
5 of 5 stars Reviewed January 30, 2013

We really had an incredible time staying at the Westgate Palace. We loved having a full kitchen which enabled us to cook our own food and hang out around the hotel after long days at the parks. The ammenities were great including a basketball court, playground and beautiful sitting area around the lake, perfect to have lunch by. We also really enjoyed being in such a spacious room with 2 large bedrooms and bathrooms. Living area in the middle was definitely a plus. It was also very clean. We also loved the location! Only about 5 minutes from Universal Studios and right around all the attractions on International Drive. Definitely a plus!
I would only recommend them get better comforters and its just a sheet and a quilt.
Overall, its an amazing hotel with friendly employees, spacious rooms and great ammenites. I would definitely go back here again!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Honey31390 about Westgate Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good location, bad beds, good service”
3 of 5 stars Reviewed January 25, 2013

We have stayed here in the past and really liked the rooms. However, this time was a different story. The beds are hard - very hard! We were in a king room but the bed was so uncomfortable, we traded rooms with our teen hoping for better beds in the twin beds. Nope - about 3 in the morning, i went to the couch and was able to get a little sleep. At 7 I called the front desk and asked to change rooms. They quickly complied with our request. The beds in the second room were only a little better. However, I was very impressed with the customer service in getting back with us immediately and allowing my husband to check the second room then offering to move our belongings for us. So customer service gets an A+ in my book. I am a little disappointed in paying over 100 per night and sleeping (somewhat) on the couch though. Another negative is they charge for wifi, which most places offer free of charge.

Room Tip: Rooms on the higher floors facing Universal and you will see the theme park and sometimes fireworks
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask stewart1217 about Westgate Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Best most central to all theme parks resort in Orlando...”
5 of 5 stars Reviewed January 24, 2013 via mobile

Wow what a great place, will definitely stay at the palace when i come back very soon... Friendly staff, huge rooms with plenty of space... Super great views of the city and wet & wild theme park over looking this beautiful lake...

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Rodriguezfamily27 about Westgate Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Westgate Palace

Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Address: 6145 Carrier Drive, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#116 Family Hotels in Orlando
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Westgate Palace, located off International Drive, is walking distance from Wet 'n' Wild, shops and restaurants and only minutes from tourist attractions like Universal Studios and SeaWorld. Just a short 15 minute drive to Walt Disney World as well. Westgate Palace offers spectacular views. This high-rise resort features suites with equipped kitchens, living areas, whirlpool tubs and washer/dryers. On-site amenities include a deli, outdoor heated pool, children's pool, a steam room and arcade. ... more   less 
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