We have visited Orlando many times over the years staying in various accommodation.As for rental properties the Westgate was excellent and far exceeded our expectations.The staff were attentive every request was dealt with efficently and politely.A bonus was the swimming pool in Janaury it was lovely and warm enabling us to use it daily.
This property is centrally situated ideal for various restaurants,Wet & Wild,Universal & International drive.

We really had an incredible time staying at the Westgate Palace. We loved having a full kitchen which enabled us to cook our own food and hang out around the hotel after long days at the parks. The ammenities were great including a basketball court, playground and beautiful sitting area around the lake, perfect to have lunch by. We also really enjoyed being in such a spacious room with 2 large bedrooms and bathrooms. Living area in the middle was definitely a plus. It was also very clean. We also loved the location! Only about 5 minutes from Universal Studios and right around all the attractions on International Drive. Definitely a plus!
I would only recommend them get better comforters and its just a sheet and a quilt.
Overall, its an amazing hotel with friendly employees, spacious rooms and great ammenites. I would definitely go back here again!

We have stayed here in the past and really liked the rooms. However, this time was a different story. The beds are hard - very hard! We were in a king room but the bed was so uncomfortable, we traded rooms with our teen hoping for better beds in the twin beds. Nope - about 3 in the morning, i went to the couch and was able to get a little sleep. At 7 I called the front desk and asked to change rooms. They quickly complied with our request. The beds in the second room were only a little better. However, I was very impressed with the customer service in getting back with us immediately and allowing my husband to check the second room then offering to move our belongings for us. So customer service gets an A+ in my book. I am a little disappointed in paying over 100 per night and sleeping (somewhat) on the couch though. Another negative is they charge for wifi, which most places offer free of charge.

Wow what a great place, will definitely stay at the palace when i come back very soon... Friendly staff, huge rooms with plenty of space... Super great views of the city and wet & wild theme park over looking this beautiful lake...