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Homewood Suites Orlando-Nearest to Universal Studios: Traveler Reviews


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93% Recommend
4.5 of 5 stars 233 reviews
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Fabulous Hotel - Great Bargain

Homewood Suites Orlando-Nearest to Universal Studios

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5 of 5 stars
MSRuby-7   124 contributions
Gulfport, MS
Jul 19, 2009 | Trip type: Family
2
people found this review helpful

We just returned home from a five night stay at the Homewood Suites nearest to Universal Studios. We are senior adults who traveled with our grandchildren, ages 13 and 9. The suites are perfect for families. We were pleasantly surprised at the suite size. The living room, full kitchen, and large bedroom with two queen beds was perfect for our purposes. The vanity area being outside the bathroom made it quite convenient for us.

The hotel provides a nice hot breakfast each morning, and a light meal in the evenings on Monday - Thursday. We had breakfast at the hotel each morning, and ate two evening meals. The food was great, and the staff was quite pleasant and helpful, especially Maria who worked in the serving area.

It is rare that you stay in a hotel and don't have to ask for extra bath towels or linens. They were most generous with bath towels, bath cloths, pillows and extra sheets for the sofabed. We didn't need to ask for anything during our stay.

I can't say enough good things about this hotel. It is busy and seemed to stay full during our entire stay, but we never had difficulty finding a place to sit at breakfast, and food was plentiful. The staff does an excellent job! This is the best bargain we have ever had in Orlando, and this was our 24th visit.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 50_64
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
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I would not stay again

Homewood Suites Orlando-Nearest to Universal Studios

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2 of 5 stars
ArlingtonArlington   1 contribution
Arlington
Jul 7, 2009 | Trip type: Family
2
people found this review helpful

Water bugs in the bathroom (everyday), kids by the bus load, breakfast ok if you can get to it, small pool...

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since July 07, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from KBeears, General Manager
(Management representative)
Jul 27, 2009
Thank you for taking the time to provide your feedback. These reviews are closely monitored by my property management team as well as top levels of corporate management, and we work hard to ensure that any concerns are thoroughly addressed and resolved. While it is rare that our guests experience the issues you noted, I am disappointed to see that we have failed to meet your expectations. Following the recent heavy rains, we unfortunately had a few issues with waterbugs which were promptly addressed with our pest control service. Regarding the breakfast, when we have large groups in house we generally have overflow seating available, and our Front Desk staff can advise you of times which are less busy. When our pool is crowded, our guests are free to use the pool at our sister hotel, the Hilton Garden inn located directly across the parking lot. I am very sorry your recent experience was less than outstanding.

With Hospitality,
Keith Beears
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
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Nice hotel but awful bathrooms!

Homewood Suites Orlando-Nearest to Universal Studios

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3 of 5 stars
ShaynaBaby   1 contribution
Melbourne, FL
Jun 25, 2009 | Trip type: Family
3
people found this review helpful

My family and I have stayed in this hotel about three times already when visiting WetnWild. After each time, I've decided to give it another chance and overlook certain things because of the things that it does offer.

Positives are: 1. The room is a suite with a separate bedroom. That's great when travelling with family. 2. Kitchen with a full size refrigerator. Also great when traveling with family to save some money. 3. Free breakfast. Enough said. 4. Decent size pool.

Negatives: 1. Every single unit I've been in has had a bathroom issue. In the first unit, the bathtub was clogged after the first shower. Maintenance had to come fix that. In the second unit, the tub faucet would not close all the way and there was a steady stream of water running all night. In the third unit, the bathroom toilet was DIRTY. There was urine residue around the base of the toilet. The shower curtain also smelled musty.

For some, the trade-off might be worth it. But I personally am skeeved by dirty bathrooms and will probably not stay here again because of it. If you are someone who can overlook that, then this hotel will be a great place to stay.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since June 25, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from KBeears, General Manager
(Management representative)
Jun 27, 2009
Thank you for taking the time to provide your feedback. These reviews are closely monitored by my property management team as well as top levels of corporate management, and we work hard to ensure that any concerns are thoroughly addressed and resolved. While it is rare that our guests experience the issues you noted, I am disappointed to see that we have apparently failed to meet your expectations on several occasions. In surveys, our guests typically rate us very high in cleanliness. If you would please contact me at the hotel directly, I would welcome the opportunity to personally address your concerns.

With Hospitality,
Keith Beears
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Great Value

Homewood Suites Orlando-Nearest to Universal Studios

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5 of 5 stars
Sam_Bell   79 contributions
Bergen
Jun 24, 2009 | Trip type: Family

Stayed at Homewood near Universal six nights, together with my wife and two sons. The location is great, near Universal, short way to Sea World, not to long from Disney and close to Prime Outlets. It's hard to get better value for your money in Orlando ($ 129 / night).
The suite had all that we needed and the breakfast was exelent from american hotel standards (wich are way below norwegian). The pool ar great for kids, but a bit on the small side for adults who wants to swim as an exercise.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since January 13, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from KBeears, General Manager
(Management representative)
Jun 25, 2009
THANK YOU for your comments! It was great to have you as our guests, and I appreciate that you took the time to share your experience on Trip Advisor. We pride ourselves on providing outstanding service to each and every guest who stays with us, and I will be sure to share your comments with my team.

We look forward to seeing you again the next time you're in Orlando!

With Hospitality,
Keith Beears
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
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Nice overall experience...........

Homewood Suites Orlando-Nearest to Universal Studios

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5 of 5 stars
rock1961   13 contributions
rock1961
Jun 6, 2009 | Trip type: Family

Stayed 3 nights at the Homewood Suites, attending a niece's graduation. It was a little tought to find since it's a little hidden, off the main road. Just need to keep your eyes open. Right around the corner from Wet & Wild. Check-in went very quick, smooth and they were very nice and helpful at the front desk. The lobby was very clean, there was a sitting area, a small store (open 24/7), a small room with two computers for your use, could also print, a small game room and a small workout room. They also had an outdoor heated pool and chairs/tables outside to sit at. The pool was nice although somewhat small. They also had an area inside for eating. In the mornings they offer a hot breakfast for free. Eggs, sausage, hash, hash-browns, fresh fruit, cereal, drinks, coffee, etc. One morning they had a make-your-own waffle station set-up, other mornings they had french toast sticks. They also offer a lite dinner during the week, Monday-Thursday for free. We arrived on a Thursday but did not attend the dinner so I can't say what they offered. Between the breakfast & dinner, you can save quite a bit on eating out. We had a room on the second floor, facing the parking lot and then the highway. We did get some highway noise but it wasn't enough to bother us. We had a suite with a separate bedroom with two queen beds. They were both clean, lots of pillows/blankets provided. The room was alo big enough to move around in and had a TV/Dresser. The main room had a small kitchen off to the left, 2 burner stove, sink, microwave, coffee maker, dishwasher & full size fridge w/freezer. They also provided the basic plates/cups/silverware and a few pans. Everything appeared very clean although we did encounter a few very small ants around the sink area. There was a trash can under the sink. The room area had a full size pull out sofabed, a small table w/2 chairs, a desk with a chair and a big chair in the living room area. There was also another TV in the room. The TV had about 30 channels with free HBO/Family HBO and movies you could pay for along with TV Web/Games, etc. The hotel does offer free wi-fi internet.
They did clean the rooms daily, although not until late afternoon, 3pm or so. Everyone on staff was very polite & helpful and we had a great time. We stayed on a Thurs/Fri/Sat, and paid about $132 a night...... We found it a little higher then other places in the area, but with the free breakfast/dinner and plenty of room for 4/5 of us, we found it was well worth it. It's also right off Universal Drive and very close to everything.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35-49
  • Member since April 10, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Homewood Suites Orlando-Nearest to Universal Studios Also Known As

  • Orlando Universal
  • Homewood Suites Orlando
  • Suites Orlando
  • Homewood Orlando
  • Homewood Universal Suites
  • Orlando Homewood
  • Orlando Homewood Suites
Address: 5893 American Way, Orlando, FL 32819
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