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“Love this place” 5 of 5 stars
Review of Homewood Suites Orlando-Nearest to Universal Studios

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Homewood Suites Orlando-Nearest to Universal Studios
3.0 of 5 Hotel   |   5893 American Way, Orlando, FL 32819 (Florida Center)   |  
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Ranked #22 of 329 hotels in Orlando
Saint-Lazare, Quebec, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Love this place”
5 of 5 stars Reviewed July 20, 2013

It may not be fancy shamsy and all but this is a great little place to stay. We were 5 and were very comfortable in our room. People are great. The breakfast is good. Love the free coffee all day. We didn't like the diner too much but hey it's included in the price with even wine an beer. It's ver close to Universal. Not a far drive from Sea World and Aquatica. I would definately stay here again.

Room Tip: Room in corner facing parking lot - very quiet
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 30, 2013
It was such a pleasure having you with us! With the hundreds of hotel options available in Orlando, I truly believe that the people I have the good fortune to be working with are what sets any hotel apart. I am so glad to hear that you enjoyed your visit and we look forward to seeing you again in the near future!

Warm Regards,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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751 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Northampton, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 19, 2013

We just got home from spending ten days at the above hotel. The staff were very friendly. Our rooms were clean. The meals from breakfast (eggs, waffles, sausage or bacon, and if you are lucky chocolate muffins) to dinner (various every night) were tasty. My son wants to go back next week for the pulled back that is scheduled for dinner. It is in walking distance to Universal and Wet n Wild.The I Trolley is a block away. I am very picky about my hotels I stay at, but I would recommend Homewood Suites. The only improvement would be the chair in the living room was not comfortable.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 30, 2013
Thank you for your glowing review of our Homewood Suites. As a self-acknowledged picky traveler, your feedback means a lot to us! I especially appreciate your kind remarks regarding the friendliness of my team members and the cleanliness of your room. The breakfast and dinner reception are two of my favorite value adds and I'm glad to hear that these features helped to make your visit more affordable and enjoyable. Family vacations are such a meaningful part of our lives and I am pleased to know that we helped to make yours even more special. We look forward to seeing you again the next time you're in town! Go Phillies!

Warm Regards,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Powder Springs, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2013

Very pleased! Good value for your money! The free breakfast (everyday) and light dinner with beer and wine (Monday thru Thursday) was a bargain. Front desk allowed us to get into our room early, thanks Matt! The free shuttle was available, but did not use.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 30, 2013
Thank you for your glowing review of our Homewood Suites. The breakfast and dinner reception are two of my favorite value adds and I'm glad to hear that these features helped to make your visit more affordable and enjoyable. Family vacations are such a meaningful part of our lives and I am pleased to know that we helped to make yours even more special. I am also happy to hear that Matthew was able to help you with an early check-in and he appreciated the mention. We look forward to seeing you again the next time you're in town!

Warm Regards,
Keith Beears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Pierce, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2013

Our stay at Homewood Suites was a great experience. Extremely helpful and cordial staff. Clean and really comfortable room(s). Sumptuous breakfast. Very nice pool and hot tub. Two examples: 1) In the morning, one of the coffee urns in the lobby was almost empty. I mentioned it to the front desk clerk. Within minutes she had replaced with a freshly made urn of coffee. 2) Before we checked out, I was checking the tire pressure on my car. An employee saw me, and immediately offered to get me a air compressor to fill my tires if I needed to. Fortunately I didn't, but I appreciated his attention and offer to help. Great place to stay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 30, 2013
Thank you so much for your kind remarks regarding the friendliness and helpfulness of my team. With the hundreds of hotel options available in the Orlando area, I truly believe that the people serving my guests are what makes our Homewood Suites stand out. We strive to provide outstanding guest service and I'm so pleased to hear that we were successful in your case. Your recommendation is greatly appreciated and wAlso, thank you for acknowledging the prompt response of my team members to your requests. We try very hard to ensure that all of your needs are met and it certainly helps when you let us know what we can do to help. We look forward to welcoming you back again in the near future.

Best Regards,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 11, 2013

Just back from 2 week stay in this marvellous hotel. If you are in Orlando for Universal, this is the place for you ( unless u want o pay 4 times the amount for an on -site hotel as we did last year). Hotel is walking distance to Universal and Wet and Wild. U do not need a car here. We used I trolley to go along I Drive- nearest stop just a few min from Hotel.
Great breakfast which our kids loved. Evening meals 4 evenings a week. Great food. I read with interest one of the recent reviews which suggested they would not pay for the evening meal???
These meals were totally acceptable and more nutritious and healthy than a lot of the muck that is sold as food in this area. ( must have been a burger guru that wrote the review. )
Wonderful friendly staff and spotless rooms. This really is a superb hotel and amazing value. Also, complimentary shuttle to Universal and outlet malls. Stay here . U wont regret it. Already planning our next stay.

Room Tip: Quieter rooms overlook the pool.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 31, 2013
Thank you for the glowing review of our Homewood Suites. Your comments are genuinely appreciated and it is so nice to be able to share your feedback with my team. Housekeeping was so happy to hear your comments regarding the "spotless" rooms and I always love to hear about my friendly staff. I am so fortunate to work with a group of people who genuinely care about our guests. When you're planning your return trip to Orlando, we do look forward to seeing you again!

Warm Regards,
Keith Beears
General Manager
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Lilburn, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2013

We really enjoyed our stay, though, admittedly, there were a few bumps along the road. Our initial suite was located perfectly - exactly where I requested - but we had some issues with the shower backing up with water. Unfortunately, we moved into another room, and the problems were worse - a corner room right in front of the dumpster and a small ant problem persisted over the last 2 days of our stay. The staff literally bent over backwards to help resolve our issues with the suites, and I truly appreciated that. We barely did more than sleep and shower in the hotel, as the vacation was meant to be spent at the theme parks with our kiddos. Breakfast was an absolute bonus - hot and delicious each morning. We enjoyed the variety of options and looked forward to seeing the friendly staff each time we returned. Location is very close to Wet 'n' Wild, and took us about 15 minutes to get to Disney theme parks. Overall, we truly enjoyed our stay!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 16, 2013
Thank you for taking the time to share your experience with our Homewood Suites. I'm disappointed to hear of some of the issues you encountered and I appreciate your understanding. Rest assured that these concerns have been followed up on and will continue to be monitored. On the other hand, your kind remarks about the helpfulness of my staff are genuinely appreciated as I know they truly enjoy going out of their way to help our guests. I also appreciate your comments regarding breakfast, and enjoyed sharing these comments with the team at our daily morning meeting. We look forward to seeing you again on your next visit to Orlando!

Best Regards,
Keith Beears
General Manager
Report response as inappropriate
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Drogheda, Louth, Ireland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

We are just back from our family holiday in Florida. We absolutely enjoyed the 20 night stay we had at your hotel. I cannot say enough about the staff and how friendly they were to us while we were there. The hotel is spotless, breakfast is great, complimentary dinner evenings with beer and wine, games room, pool and gym and not to mention the fully kitted out suite with all facilities you could ask for and all for a great price! I would have no hesitation in recommending this hotel to people and will certainly stay again on future visits. Keep up the great work guys! Courtney family - Ireland.

Room Tip: Rooms overlooking the pool side tend to have less road noise coming from the motorway.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, July 16, 2013
Dear Courtney Family,
Thank you so much for your glowing review of our hotel and my staff. It was such a pleasure to have your family visit with us last month and I am so pleased to know that everybody did their part to ensure that you had a pleasant visit. Your referrals are always appreciated and word of mouth is the best advertising! Again, thank you for choosing our Homewood Suites as your Orlando home away from home. We look forward to welcoming you back again in the future.

Warm Regards,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites Orlando-Nearest to Universal Studios

Also Known As:
Homewood Suites Orlando-Nearest To Universal Studios Hotel
Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
Orlando Universal
Homewood Suites Orlando
Suites Orlando
Homewood Orlando
Homewood Universal Suites
Orlando Homewood
Orlando Homewood Suites
Address: 5893 American Way, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Orlando
#22 Spa Hotel in Orlando
#22 Top resorts Hotel in Orlando
#39 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Orlando-Nearest to Universal Studios 3*
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