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Homewood Suites Orlando-Nearest to Universal Studios: Traveler Reviews

3.0 of 5
5893 American Way, Orlando, FL 32819 (Florida Center)
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Homewood Suites Orlando-Nearest to Universal Studios
Ranked #28 of 328 hotels in Orlando
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547 reviews from our community

Traveler rating
    321
    180
    28
    12
    6
See reviews for
Families
310
 
Couples
72
 
Solo
5
 
Business
21
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Stillwater, Oklahoma
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Great hotel!”
5 of 5 stars Reviewed February 11, 2013

We stayed 2 nights while in town for a conference. The suite was very roomy and exceptionally clean. The hotel was conveniently located and within walking distance from restaurants and shopping. The hot breakfast buffet was included and had something for everyone. The staff was very friendly and helpful. The fitness center was clean and had good equipment. There was even an arcade! I would definitely stay here again!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Ask GoTravel18 about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
February 22, 2013
Dear GoTraveler18,
Thank you so much for sharing your experience with our hotel. I am thrilled to hear how much you enjoyed your visit with us, and your kind remarks about the helpfulness of my staff and the cleanliness of the suites and various areas of our hotel are genuinely appreciated. When your travels bring you back to Orlando, we would love to see you again!

Warm Regards,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Worth, Florida
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Less than an a mile from Universal Studios entrance. Convenient to all I-Drive activities.”
4 of 5 stars Reviewed February 7, 2013

Great location. Friendly front desk staff. Breakfast included, but ends promptly at 10. Relatively quiet even though adjacent to I-4. Even number rooms view Universal, Odd number rooms view I-Drive and the pool.

Room Tip: Even # rooms to see Universal. High floors good. 5th floor is smoking, but there are also non-smok...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 7 more reviews by kenyn for Orlando
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
February 22, 2013
Dear Kenyn,
Thank you for choosing our Homewood Suites for your visit to Orlando. I am pleased to know that you enjoyed your visit with us and happy that you found our staff to be especially helpful. When your travels bring you back to Orlando, we would love to have you back with us!

Warm Regards,
Keith Beears
General Manager
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New York
Top Contributor
63 reviews 63 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“Reasonable rates, clean rooms, excellent staff”
4 of 5 stars Reviewed February 1, 2013

Suites are very nice. They have a hot breakfast buffet and even a light dinner (we did not get back from the parks in time to try the dinners). There is a bus to take you to the parks. It is reliable and was always on time. But if you miss the bus, cab fare is only $8. There is a Hilton Garden Inn right across the driveway, and they have a restaurant, in case you are too tired to travel too far after a busy day on the rides. They also deliver to your room. Staff were very friendly and helpful.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
See 5 more reviews by avkatnet for Orlando
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
February 22, 2013
Dear Avkatnet,
Thank you so much for sharing your experience with our hotel. I am pleased to know that you found my staff to be very friendly and helpful. I know they truly enjoy meeting new people and helping in any way possible. My Housekeeping team was also happy to know that you found your suite to be especially clean as they work very hard to ensure your comfort. And as you point out, our sister hotel, Hilton Garden Inn next door has a tiki bar and restaurant, and purchases from these outlets may be billed to your room. We look forward to seeing you again when you return to Orlando!

Warm Regards,
Keith Beears
General Manager
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DC
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Good location, average Homewood”
3 of 5 stars Reviewed January 30, 2013

Stayed here for two nights. This Homewood is fine for visiting Orlando attractions. The breakfast was a little more basic than I expected (waffle machine was only put out one of the two days; remainder of breakfast was very basic pastries, cereals, eggs, pancakes in heating units one day.) Staff is very helpful. Rooms and beds were very comfortable and clean. The bathroom areas looked like a little freshening up should be scheduled soon, but not bad (the bathtub was scratched up on the bottom in one spot which was all stained up; maybe some bathroom and vanity deep cleaning should be performed).

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mommy23Dc about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
February 26, 2013
Dear Mommy23Dc,
Thank you for taking the time to share your experience with us. Your comments about the cleanliness and helpfulness of my team are genuinely appreciated. I also appreciate your constructive feedback as it helps us in our efforts to constantly improve what we have to offer. It was a pleasure having you with us and we hope to see you again the next time you're in Orlando.

Warm Regards,

Keith Beears
General Manager
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Oswego, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Stay!”
4 of 5 stars Reviewed January 23, 2013

Stayed here in March of 2012 and really enjoyed it! The location was central to all the parks we were attending, the staff was friendly and the pool was warm!(Very important to a family from Upstate NY!) Loved that there was a basketball court, it kept the kids busy:-)

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Chris623_12 about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
January 25, 2013
Dear Chris623_12,
I am very pleased to know that you enjoyed your visit with us this past March and that we have come to mind once again. I'm glad to hear that your kids enjoyed our sport court and the heated pool, and your kind remarks about the staff are genuinely appreciated. If your travels return you to the Orlando area, we would love to see you again.

Warm Regards,
Keith Beears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Orlando-Nearest to Universal Studios

Also Known As:
Homewood Suites Orlando-Nearest To Universal Studios Hotel
Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
Orlando Universal
Homewood Suites Orlando
Suites Orlando
Homewood Orlando
Homewood Universal Suites
Orlando Homewood
Orlando Homewood Suites
Address: 5893 American Way, Orlando, FL 32819
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Orlando
#87 Business Hotels in Orlando
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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