We had a suite for three people for a week, which was indeed nice. Plenty of room and everything works. The hotel has free wi-fi and free hot breakfast and free parking. It also offers free 'light' dinner Mon-Thur, which is very rare. The hotel is about 1+ mile away from Universal, which is walk-able. The people are very friendly and helpful.
There are some little things that the hotel can improve itself. First, being a suite for the family, the bathroom or anywhere does not have any way to set up a cloth line, to dry socks or swimming suits etc. (You can of course use the machine.) Second, eating the same hot breakfast for a week gets boring. There was little change day to day... Finally, the only 'light' dinner we had was cold meat sandwiches, which made one of my post-teenagers very angry. If you are serving cold sandwiches, do not label it as 'dinner'.
The hotel rooms are in parallel with I-4 highway. Universal is on the other side of I-4. The rooms f...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 3, 2013
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Thank you for your objective review of our hotel. Your kind remarks about the friendliness and helpfulness of my staff are genuinely appreciated by us all. I also appreciate your suggestions regarding how we can make ourselves even better. We typically rotate a specialty egg item, oatmeal, waffles/french toast/pancakes, and various pastries, though I will review this with my breakfast team to ensure daily variety and get the rotation back on track. I am sorry your family didn't enjoy the deli night. This item is typically in our dinner rotation two times per month, and I hope you found the other days to be more enjoyable. Again, thank you for your kind remarks and helpful recommendations for improvements. Your ideas are certainly workable and we will continue to strive for improvement in these areas.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.