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Homewood Suites Orlando-Nearest to Universal Studios: Traveler Reviews

3.0 of 5
5893 American Way, Orlando, FL 32819 (Florida Center)
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Homewood Suites Orlando-Nearest to Universal Studios
Ranked #28 of 328 hotels in Orlando
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545 reviews from our community

Traveler rating
    321
    178
    28
    12
    6
See reviews for
Families
310
 
Couples
70
 
Solo
5
 
Business
21
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
“geat location to Universal”
4 of 5 stars Reviewed January 13, 2013

Quiet room and the space worked well for our family of four. The breakfast and supper were good. Not having to go out in the morning or evening to a restaurant made it easy to spend more time at the theme parks. Adult children enjoyed the pool and the pool at the Hilton across the parking lot. It was a very easy and safe walk to Universal from this hotel.

Room Tip: asked ahead of time for a quiet room
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Joan360 about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
January 23, 2013
Dear Joan360,
Thank you for taking the time to share your experience with the readers of Trip Advisor. I am happy to hear that you enjoyed your visit with us and we hope to see you again when you return to the Oralndo area!

Best Regards,

Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“brilliant”
5 of 5 stars Reviewed January 4, 2013

stayed for 3 weeks february 2012 couldnt fault it at all,2 adults 2 children,coming back february 2013 for 2 weeks,cant wait,super value for money wouldnt stay anywhere else now so convenient for everything staff lovely no problems at all.had room next to conference room so had own little patio kids could get out window to go swimming,and keep their floats there.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask susieham about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
January 23, 2013
Dear Susieham,
Thank you so much for the glowing review of our hotel. Looking forward to seeing you again in February!

Warm Regards,
Keith Beears
General Manager
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Michigan
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
“excellent, with room for improvement”
5 of 5 stars Reviewed January 1, 2013

We had a suite for three people for a week, which was indeed nice. Plenty of room and everything works. The hotel has free wi-fi and free hot breakfast and free parking. It also offers free 'light' dinner Mon-Thur, which is very rare. The hotel is about 1+ mile away from Universal, which is walk-able. The people are very friendly and helpful.

There are some little things that the hotel can improve itself. First, being a suite for the family, the bathroom or anywhere does not have any way to set up a cloth line, to dry socks or swimming suits etc. (You can of course use the machine.) Second, eating the same hot breakfast for a week gets boring. There was little change day to day... Finally, the only 'light' dinner we had was cold meat sandwiches, which made one of my post-teenagers very angry. If you are serving cold sandwiches, do not label it as 'dinner'.

Room Tip: The hotel rooms are in parallel with I-4 highway. Universal is on the other side of I-4. The rooms f...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by sun20 for Orlando
Ask sun20 about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
January 3, 2013
Dear Sun20,
Thank you for your objective review of our hotel. Your kind remarks about the friendliness and helpfulness of my staff are genuinely appreciated by us all. I also appreciate your suggestions regarding how we can make ourselves even better. We typically rotate a specialty egg item, oatmeal, waffles/french toast/pancakes, and various pastries, though I will review this with my breakfast team to ensure daily variety and get the rotation back on track. I am sorry your family didn't enjoy the deli night. This item is typically in our dinner rotation two times per month, and I hope you found the other days to be more enjoyable. Again, thank you for your kind remarks and helpful recommendations for improvements. Your ideas are certainly workable and we will continue to strive for improvement in these areas.

Warmest Regards,
Keith Beears
General Manager
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London, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Great location and staff wonderful!”
5 of 5 stars Reviewed January 1, 2013

Stayed three nights in early December with family. Allowed family to go to Universal Studios while I attended a meeting in Orlando. Shuttle was nice but it can take a half hour getting to Universal much quicker on return (first stop on return). The walk to the gate is only 10 mins so not a big deal either. The pool and front were being worked on. The staff and general manager were great and were able to accommodate our request for early check-in so family could meet with friends also staying at the Homewood. Having the ticket booth on site made purchasing tickets easy. Suite was clean and well maintained. Great place and will be back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by Nematode T for Orlando
Ask Nematode T about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
January 3, 2013
Dear NematodeT,
Thank you for choosing our Homewood Suites for your visit to Orlando. We enjoyed having you and your family with us and I genuinely appreciate your kind remarks about my team and the cleanliness of the hotel. It was a pleasure meeting you and I am happy to hear that you enjoyed your visit. We look forward to seeing you again the next time you're in town.

Best Wishes for an Awesome 2013!

Keith Beears,
General Manager
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Calgary
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Just what we needed”
5 of 5 stars Reviewed December 28, 2012

Very friendly staff from start to end. Complete varied hot complimentary breakfast every morning and complimentary dinner Monday to Thursday. Quiet neighbourhood and numerous restaurants and stores located nearby. The hotel is within walking distance to Universal Studios. We had a suite with two large beds in the attached bedroom and everything we needed in the living area. Our only issue was with the shuttle to Universal Studios which we only used the first day, (it took 45 minutes to get to the Park). We would recommend this hotel to anyone travelling with a family.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Rustic-Ranger about Homewood Suites Orlando-Nearest to Universal Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review
January 3, 2013
Dear RusticRanger,
It was such a pleasure to have you with us. Thank you for the glowing review of our hotel and your kind words about my staff. You are very much appreciated. I apologize for the inconvenience with the shuttle service to Universal. During busier times it does take longer to get to the parks, though the return trip is a bit quicker since we are first on the route. I am happy to hear that you enjoyed your visit with us and we look forward to seeing you again.

Warm regards,
Keith Beears
General Manager
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Additional Information about Homewood Suites Orlando-Nearest to Universal Studios

Also Known As:
Homewood Suites Orlando-Nearest To Universal Studios Hotel
Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
Orlando Universal
Homewood Suites Orlando
Suites Orlando
Homewood Orlando
Homewood Universal Suites
Orlando Homewood
Orlando Homewood Suites
Address: 5893 American Way, Orlando, FL 32819
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Orlando
#87 Business Hotels in Orlando
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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