Very friendly staff from start to end. Complete varied hot complimentary breakfast every morning and complimentary dinner Monday to Thursday. Quiet neighbourhood and numerous restaurants and stores located nearby. The hotel is within walking distance to Universal Studios. We had a suite with two large beds in the attached bedroom and everything we needed in the living area. Our only issue was with the shuttle to Universal Studios which we only used the first day, (it took 45 minutes to get to the Park). We would recommend this hotel to anyone travelling with a family.