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“Missing it already” 5 of 5 stars
Review of Homewood Suites Orlando-Nearest to Universal Studios

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Homewood Suites Orlando-Nearest to Universal Studios
3.0 of 5 Hotel   |   5893 American Way, Orlando, FL 32819 (Florida Center)   |  
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Ranked #33 of 327 Hotels in Orlando
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Missing it already”
5 of 5 stars Reviewed November 12, 2012

I stayed during August with my 15 year old twin boys and 21 year old daughter. Hurricane Isaac was threatening us but luckily avoided Orlando and disrupted the republican conference in Tampa instead. I must say I absolutely loved the hotel and the suite, it really felt like home from home. Our suite faced the pool area, which also overlooked a green open space and a small duck pond. I loved not being right on the main road, it was a small area of quiet in such a busy region. Being able to walk to universal was fantastic, its just @ 20mins walk, and once over the interstate takes you past a lovely grassy area with a lovely lake with herons. Wet n Wild was literally just over the road along with a Walgreens next door for basic provisions. Buffet breakfast was brilliant, kids loved making their own waffles, and I really appreciated the complimentary evening meals a few times a week saving me the cost of eating out and giving me a break from cooking, not to mention the inclusive glass of wine or 2! The apartment was spotless and housekeeping staff were more than attentive, especially Jackie (I think) who was forever loading our dishwasher for us and providing us with a never ending supply of towels. Pool and Jacuzzi was just what the Doctor ordered after a long day at Universal, never too busy. Gym and games room looked good but we never used them, just enjoyed being in the suite too much. Unfortunately during our stay, there seemed to be a problem with the drains or flooding of some sort, there was a bit of a nasty smell around on the ground floor and one of the lifts was out, and disappointingly i don't recall seeing any notices or signs explaining what was going on. Also be warned, we stupidly left a pizza out over night in its box only to find it covered in ants the next day, i think they got in around the window frame, don't leave food out! All in all, wanted to stay longer, great hotel, excellent location for universal, would definitely stay there again.

Room Tip: Handy to be a floor with a washing machine, also pool side is lovely and quiet and gets the sun all...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, November 13, 2012
Dear 906SandyA,
I am so happy to hear that you enjoyed your visit with us. Your comments about our breakfasts and dinners is especially appreciated as we have been working hard to ensure a high quality experience in this area. Jackie was very pleased that you recognized her personal efforts to make your visit even more enjoyable and she takes great pride in her work. I apologize for the inconvenience with the lifts/elevators during your visit. We were completing some maintenance during the day in order to improve their reliability, and the odor was from hydraulic fluid exchanged during the process.
Again, thank you for taking the time to post about your visit to our hotel. I am happy to hear that we are still on your mind a few months later and we look forward to seeing you again on your next visit.

Sincerely,
Keith Beears
General Manager
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867 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Ontario, canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2012

My 11 year old daughter and I stayed at the Homewood suites Orlando on November 6 and 7th. you cannot beat the location. They staff is very friendly. They have a nice size out door pool and the 1 bedroom suite we had was great. Every night at 5:00 they have a welcome supper at no cost and the food is good. We had meatball subs and salad the first night and chicken stir fry and salad the second night. Breakfast is eggs, bacon, any bread you like, cereals, juices and whatever else you like for breakfast. They have movies to rent free of charge and they also have use of a buiseness center free of charge. Universal Studios is literally right around the corner and the Prime Outlet Mall is straight down the road. I would definatly stay here again as we rented a car and were able to drive a very short distance to Downtown Disney. Very family oriented, overall great hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, November 13, 2012
Dear Shasta4,
Thank you so much for your glowing review of our hotel. I am so pleased to hear that you enjoyed your family getaway with us. The breakfast and dinner are two of my favorite value adds and they have been a significant focus in our efforts to offer an outstanding value for our guests. I truly appreciate your comments about my staff as I know they work very hard to provide outstanding service and they genuinely enjoy helping our guests with any needs they may have. Thanks again for the comprehensive feedback to help our future guests and I look forward to welcoming you back on your next visit to Orlando.

Sincerely,
Keith Beears
General Manager
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Stuart
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2012

I was in town on business Monday-Thursday, great breakfast everymorning hot meal every night. The staff could not have been friendlier. The rooms have full kitchens seperate bedroom and a large living room.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, November 13, 2012
Dear ChrisR,
Thank you so much for your glowing review of our hotel. Our food service has been a strong area of focus for us and I am happy to hear that you enjoyed your meals at our hotel. Your comments about my staff are especially appreciated as they all work very hard and enjoy providing outstanding guest service. As a business traveler you likely have experience with many hotels and I am happy to hear that we were able to offer an experience worth writing about. Your feedback is truly appreciated.

Sincerely,
Keith Beears
General Manager
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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 3, 2012

I was in town for business for a couple of days and this hotel worked out well. It has great access to restaurants and the highways.

The breakfast in the morning was typical Homewood Suites fare with cold cereal, pastries, bagels, oatmeal, eggs and a met available each day. The dinners at night were decent as well with one night being pulled pork sandwiches which were pretty good.

They have a booth on the first floor that sells tickets to the local attractions that is open during the day. They also have a decent work out room and arcade room (pics attached).

I will definitely stay here again when I am in town.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, November 13, 2012
Dear TrueOhioplaya,
Thank you for taking the time out of your day to post about your visit to our hotel. I am so glad to hear you enjoyed your stay and that dinner was to your liking. Pulled pork barbecue is one of our guest favorites and people don't often realize that the dinner offering is a full meal. As a business traveler we realize you spend a lot of time in hotels and I truly appreciate your feedback. Looking forward to having you back with us on your next trip.

Sincerely,
Keith Beears
General Manager
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North Salt Lake, Utah
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2012

This was my first stay in a Homewood Suites and I was very pleased. It was clean, comfortable, quiet, and had everything my family needed. Having the kitchen is so convenient! We were able to keep our drinks cold, heat up food, and make coffee. There is also a stove top and utensils. The bedroom is large, the beds were comfortable, the bathroom area was adequate - we were able to spread our stuff out, and the living area while small is fine for lounging around after a day at the attractions. There is ample parking and lighting outside. We came back very late at night and were still able to park right by the door. There was very little noise in the night but in the morning the housekeeping staff was slamming doors for several hours non-stop which got annoying. If you want to sleep in it probably won't work for you.

The hotel is just off I-Drive therefore it's close to many restaurants and shopping options. It's also right off I-4 therefore you can get anywhere pretty fast. If you are going to Disney it's about 10 minutes away.

They have breakfast in the lobby every morning and dinner Mon-Thu. There is also a pool but I didn't use it. Overall I was happy with my stay here. I would recommend this place and also stay here again.

One item to note, there are no safes in the rooms. There are safe deposit boxes available if you go to the front desk. I had no place to store my laptop so i dragged it with me to Epcot and put it in a locker there.

One extra I want to mention... ladies if you are looking for a pedicure, manicure, or massage find McSpa on Sand Lake Road (Dr Phillips). It is AMAZING!

Room Tip: Being right next to I-4 our suite was surprisingly very quiet. There was no traffic noise and we got...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, October 31, 2012
Dear Momnkira,
I am happy to hear that your first visit to a Homewood Suites was enjoyable for you and your family. Thank you for sharing your experience with us and your input is most helpful in addressing the noise from Housekeeping in the morning. I appreciate you bringing this to our attention so that we may address this issue promptly for all of our guests. When your travels bring you back to Orlando, we look forward to the opportunity to serve you again.

Hospitably,

Keith Beears
General Manager
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Yorkshire, England
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 23, 2012

We're just home in England after two fantastic weeks in Orlando staying at this suite hotel. From the moment we arrived the welcome and friendliness of the staff was obvious, we parted as friends. I am confined to a wheelchair but the accessible room we were allocated was excellent, Kitchen, Table, Sofas, Desk, Large TV's, Great Bed and Bathroom. The housemaid service was excellent, the computer room with free internet and printers, the swimming pool, Games Room, Laundry, fitness centre all excellent. Each morning the breakfast was superb and on Monday - Thursday there is a free dinner. The Hilton Hotel next door has a great Tikki Bar. The Homewood is 400 yards from International Drive which means its quieter but very close to Universal Studios, Wet 'n' Wild, Shopping and all the attractions of Orlando. My wife and I would recommend this hotel to anyone visiting Orlando and thank everyone at Homewood for making it such a great holiday.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, October 30, 2012
Dear ChrisWheels,
It was such a pleasure to have you and your wife as our guests. Thank you for taking the time to post such a glowing review of our hotel and staff. Your kind words are genuinely appreciated. The Tiki Bar at our sister hotel is a very popular added bonus where our guests can relax and enjoy themselves, and charges may be applied to their rooms at our hotel. Room service from our sister hotel is also able to be charged to your room.
Again, thank you so much for sharing your experience with others. When you return to Orlando, we do look forward to seeing you again!

Sincerely,
Keith Beears
General Manager
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Al Muharraq, Bahrain
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2012 via mobile

This hotel have very friendly and helpful staff, free breakfast, lots of amenities (e.g. a full kitchen) which makes it ideal for families with kids, TV channels are all there, coin-operated washing mashines and dryers available, tours desk, free shuttle to Universal Studios (check the tours desk) and in case you decided to stay late in Universal's CityWalk then it's only 7 USD by taxi. The hotel is not exactly situated on I-Drive, it takes a 5-6 minutes walk to reach I-Trolley stop #7 (You can get its tickets from the tours desk)- Hotel is close to great diners like ihop and denny's - only negative thing is that they don't change the bedsheets everyday and this made me itchy, but nevertheless, I highly recommend this hotel if you want to visit Universal and I-Drive attractions.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, October 30, 2012
Dear Yaser A,
Thank you for taking the time to post your review of our hotel. I am glad that you enjoyed your stay with us and we hope to see you again on your next visit. In an effort to conserve our natural resources, we do have a conservation policy in place with regard to linen and terry. All linen and terry is changed after each guest, and sheets are changed every third day and as needed during your visit. We are more than happy to change the sheets or towels as often as requested, just let us know.
Our location just off of International Drive is one of the features many of our guests enjoy since we are away from the congestion and noisy night life in the middle of the I-Drive entertainment district. And as you mention the I-Ride Trolley is just down the street to get you back and forth.
Again, it was our pleasure to have you as our guest and we look forward to having you back.

Sincerely,
Keith Beears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Homewood Suites Orlando-Nearest to Universal Studios

Address: 5893 American Way, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Orlando
#29 Family Hotel in Orlando
#42 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Orlando-Nearest to Universal Studios 3*
Number of rooms: 122
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Also Known As:
Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
Orlando Universal
Suites Orlando
Homewood Orlando
Homewood Universal Suites
Orlando Homewood Suites

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