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“A very good stay” 4 of 5 stars
Review of Homewood Suites Orlando-Nearest to Universal Studios

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Homewood Suites Orlando-Nearest to Universal Studios
3.0 of 5 Hotel   |   5893 American Way, Orlando, FL 32819 (Florida Center)   |  
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Ranked #31 of 327 Hotels in Orlando
Certificate of Excellence 2014
Milton Keynes, Bucks, England
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“A very good stay”
4 of 5 stars Reviewed September 29, 2012

Just spent a week here -very good hotel .The staff are very helpful and always there with a smile as you pass reception .Location is great -just off I drive -20 minute walk to universal citywalk or 8 dollars in a taxi. Suite was comfortable -only complaint was that pillows lacked a bit of support but that's my problem as I have a dodgy neck and normally have a support pillow ! Overall you should stay here -Hotel is good value and service is excellent.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, October 19, 2012
Dear Mad, Bad and Sad,
Thank you for taking the time to post your review of our hotel on Trip Advisor. I am pleased to know that you enjoyed your visit with us and your comments about the excellent service from my team are greatly appreciated by all of us. Next time you cross the pond to Orlando we do hope to see you again!

Sincerely,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,004 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
San Juan, Puerto Rico
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 25, 2012

My boyfriend and I constantly fly over to Orlando in Halloween, its the first time stayed at the Hotel and we can assure you that we will be back!!! They had the nicest front desk agent called Matt, who made our stay all the more special. Our room was pretty big with its own kitchen and living room, it was very cheap exactly what we wanted for our 4 day stay. I would highly recommend staying in this hotel.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, October 19, 2012
Dear KathyH,
Thank you so much for your glowing review of our hotel. Matt was especially pleased with his mention in your review. I'm happy to hear we could play our part in making your visit most enjoyable, and what makes any hotel the "best" hotel in Orlando is that we have the best guests! Looking forward to seeing you again next time.

Sincerely,
Keith Beears
General Manager
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Israel
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 25, 2012

We (2 adults + 2 children 11 + 13) stayed at the hotel early July 2012. the location is great - just across the road from Universal studios resort. There is a free shuttle but the trip is rather long as it collects peope from 3 other hotels.
The suite was very convenient - not too large, but it was fine for us. The kitchen was well equipped for our needs (we didn't cook). The suite was kept rather clean and was rather quite. Wi fi was free.
Breakfast was very basic.
Staff was friendly and helpful (especially front desk staff). BTW - I was surprised to find out that the safe box are at the front desk rather than in the suire).
The lady at the attraction tickets desk was very friendly and hel[pful and tickets were at good competitive prices.
Bottom line - for the price we paid (corporate rate) we couldn't ask for more - would recommend this hotel.

Room Tip: Our room was very close to the elevator yet we can't complain about noise.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, October 19, 2012
Dear JSL_IL,
Thank you for taking your time to review our hotel on Trip Advisor. I am happy to hear that you enjoyed your visit with us and found our hotel to be an exceptional value. We look forward to seeing you again on your next visit to Orlando.

Sincerely,
Keith Beears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2012

Excellent hotel and a short ride from the airport with very friendly and helpful staff on hand. Room was spacious with a fab king size bed, air conditioned and cleaned and tidied everyday. Free breakfast with welcome home meals and drink Monday to Thursday. Location was perfect set just off International drive with shops, restaurants and entertainment all in walking distance or a short bus ride. Free bus service to Seaworld, Aquatica, Disney, Wet and Wild and Universal studios. Already looking at going back!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, September 24, 2012
Dear cebmemories:
We are very happy to hear that you will now have good memories of our hotel. September is a great month to come to Orlando as this is the slowest time at the area parks and you can get the most for your travel dollar. I take great pride in my staff as they are what makes us successful, and I am so happy to hear that you found them to be very friendly and helpful as I know they truly enjoy serving our guests. We look forward to welcoming you back the next time you're in Orlando!

Sincerely,
Keith Beears
General Manager
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Phoenix, Arizona
Top Contributor
104 reviews 104 reviews
93 hotel reviews
Reviews in 54 cities Reviews in 54 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed September 21, 2012

All around excellent stay for 3 nights. Hotel is set back far enough from I Drive that there is very little in the way of road noise, at lease on the side overlooking the pool, which is where I was. Easy walk to stores & restaurants as well as easy access to I4. Would most certainly stay again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, September 24, 2012
Dear txrus:
Thank you so much for choosing our hotel for your visit to Orlando. We know you have hundreds of options in the area and we are happy you chose us. We really enjoy meeting new people, and we especially enjoy seeing previous guests return, so we look forward to welcoming you back on your next visit to Orlando!

Sincerely,
Keith Beears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Claus, Indiana
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2012

There is nothing bad to say about this property. We visit Orlando quite often and first time at this hotel. Like previously stated; free parking, free internet, free breakfast, free dinner during the week with beer and wine, and very clean. We always have a vehicle, but the location is great and guests can walk to Universal. We had an excellent rate and plan to stay here again. There is nothing negative about this place at all.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, September 24, 2012
Dear Kathy K:
We're so glad you finally found us! Thank you for taking the time out of your day to share your experience at our Homewood Suites. Your comments are greatly appreciated, especially by my Housekeeping team that works so hard to ensure the highest levels of cleanliness for our guests. We look forward to seeing you again on your next visit, and hope to be your home away from home whenever you're in Orlando.

Sincerely,
Keith Beears
General Manager
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Aurora, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2012

I was taking a vacation with my Husband and Son. I researched many hotels. Finally picked this one because of its location. Hotel is very Clean and employee's are very helpful. Would stay here again. Oh yes and the Food, well its pretty great too.

Room Tip: Rooms facing Universal are great. We could watch the fireworks at night from our window.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review, September 24, 2012
Dear Mary M:
Thank you so much for your glowing review of our Homewood Suites. I am very happy to hear that we lived up to your expectations after all of your research prior to visiting with us. My staff truly enjoys doing whatever they can to ensure that all of our guests have an enjoyable visit and comments such as yours are such a tremendous boost to morale. Thank you for taking the time out of your day to share your experience with the readers of TripAdvisor in order to help them with their travel decisions, and we do look forward to welcoming you back on your next visit to Orlando!

Sincerely,
Keith Beears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Orlando-Nearest to Universal Studios

Address: 5893 American Way, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Orlando
#31 Romantic Hotel in Orlando
#42 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Orlando-Nearest to Universal Studios 3*
Number of rooms: 122
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Also Known As:
Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
Orlando Universal
Suites Orlando
Homewood Orlando
Homewood Universal Suites
Orlando Homewood Suites

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