I have stayed in other quality inn hotels before and was very satisfied with the hotel experience. This experience is at the other wnd of the spectrum. First it was apparent to me that no one had been in the room to clean it before we arrived because i had to plug in the tv and frig, the room smelled of mildew and because my sons stayed in an a joining room the door had mildew on it which caused breathing problems for my son with asthma. The next morning my room was not touch (cleaned). When I called the front desk to talk to the GM her attitude was just as nasty as the hotel. She told me that she would give me my money back but had to find another hotel to stay in needless to say this date was during a holiday weekend and hotels were hard to find and expensive. I was looking for a discount since I had to clean the room the first nights and freshen the air for the three night stay.
I hope this is not the brand quality inn represents and really find a GM who cares about the customer and the quality of the hotel.
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- Also Known As:
- Comfort Inn Universal Studios Area Hotel Orlando
- Comfort Inn Orlando
- Comfort Inn Universal Orlando
- Orlando Comfort Inn