I stayed at the Rosen for 8 nights as part of a conference from April 26- May 4. Though I arrived at 8:30 a.m., they were able to have me in my room by 10:00 (check-in is 4:00 pm, so don't expect to get in early, I was lucky I guess!), and that with a large group of cheerleaders and a band group leaving the same day. I had a double bed room, which was comfortable. The beds were very comfortable. I would not want to share the double with someone though, as it is small compared to a queen, unless you are used to a double. There was also a desk and chair and nice lounge chair in the room. There was a coffee pot, iron and board, safe, hairdryer. There was internet access, for a fee. I think there were free hotspots throughout the hotel though. I didn't take my laptop, so cannot comment on those. There were also internet kiosks in the hotel, I did not use them.
The bathroom was nice. The sink was outside in a separate area. There was also a large shelf in the bathroom itself, where you can keep personal items. Amenities included shampoo, soap (2 types), conditioner and lotion.
The staff I encountered were all very friendly and accomodating. The bellhop was extrmemely helpful as my key would not work when we first went to the room. He took care of everything. He also picked up trash that apparently, some of the kids had left in the elevator and apologized for it being there, though certainly not his or hotel's fault.
The housekeeping staff were very good and friendly.
The Matisse staff were for the most part friendly. Some in our party did have a bad experience with one waitress, but when the manager overheard them talking about it the next day, he took care of them very nicely.
There was a 24 hour market where you can buy all sorts of items to eat, etc. They had a microwave and microwavable items for sale. It was a little expensive, about what you would expect in a hotel shop. I recommend taking your own snacks if possible as you will pay about double for them in this shop. We mostly ate at the Matisse restaurant for lunch. They had a la carte items as well as buffets for all 3 meals. lunch was about 12.95, dinner 16.95 and breakfast, around 10.95 (there was a coupon in room for the buffets). As a note, it is less expensive to buy sodas/water from the vending machines on the guest room halls (maybe I shouldn't say this, they may go up now!). I think they were ~$1.00 as opposed to ~$1.75 in market shop.
There was also a gift shop and fitness center, which I did not use. The outdoor pool was nice and towels are available out there. There are also tables around the pool area. There seemed to be plenty of chairs, but it was not a peak time either.
There are many restaurants and shops within walking distance. There is also a trolley stop right in front of and across the street from the hotel, depending on which direction you want to go. I did ride it my last evening, to the outlets. I could see how it could get overcrowded during busy times of the year and how you might have to keep waiting on trolleys to find one with space. It was $1.00 per ride or you can purchase passes for 3 or more days if you plan to ride it a lot. The hotel also offers transportation to some sights, such as Universal and Seaworld, but I am not sure if there was a charge.
We did have time to go to Seaworld for about a half day and I highly recommend it if you like the aquatic. I wish we had more time. The shows were excellent. It was very clean there and plenty to do. If you pay for a regular ticket (no discounted/free pass ones), when you get ready to leave, you can go to guest services and get a ticket to come back another day thay week, for free. I do advise checking the inside of boxes if you purchase anything. I bought a picture frame and upon taking it out of the box back home, found it was cracked in two places.
We also walked across the street and ate at Tommy Bahamas one evening, very nice but expensive for what you get in my opinion (very small portion/serving) and I don't eat much, am petite. The side items are large enough for about 4-6 people however. Which, if no one else wants to share that, is also a waste of money. The waitress and hostess were very nice however. We also ate at an Italian restaurant in the same complex, at the other end and it was very good, and a little less expensive. It was very crowded and a wait for us, so apparently popular. I cannot remember the name however! It is the only Italian one in that shopping complex/area. There were also numerous other restaurants and some fast food to the left & right of the hotel, on both sides of the street.
You can purchase trolley tickets and tickets to attractions at the desk in the lobby. You can also arrange for airport transportation as well.
The hotel was very nice, if this is the price range hotel you prefer. There were some families there. It is a good location, if you are not driving and don't have a car. It is between Universal and Seaworld. Wonderworks is about a block away. I had no complaints or concerns witht his hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Odigeo and Hotels.com so you can book your Rosen Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Rosen Plaza
- Rosen Plaza Orlando