Orlando attracts all kinds of travelers and there are no shortage of options for accommodations. Cypress Point is a nice property, a little older, but doing a lovely job getting all units refurbished and refreshed- it's a comfortable and pleasant place to stay- ample pools, cute little mini-golf course, tennis, etc.

What REALLY stands out though is the superior customer service of the staff. ALL were helpful, energetic, and truly willing to make the customer's experience a positive one- for me, THIS is what stands out as a resort I want to return to.....and Cypress Point will be one of those again sooner than later!

This was a quick R & R weekend between business trips, but I'll be back with the whole family soon.....

First time i have used website (homeaway.com) and can only say very very impressed! Had a great updated two bedroom arpartment which was excellent as i have a 16 year old son! the Cypress Gardens Grand Villas were oustanding in everything from customer service to the facilities. I raised an issue as the air con unit batteries went dead, within 5 minutes a knock at the door and service resumed by a great on site services team. We have already recommended this to friends who are going next year. Its 10 minutes from Disney, the I4 expressway and International drive.
The apartment was fully equipped with all mod cons and right down to washing powder, dishwasher tablets and towels for both pool and the great onsuite facilities. This is at least equivalent to any four star in Orlando if not better. Note that there are two parts the pointe and the Grand Villas the pictures are often of the Volcano pool; which you can use; but is at the Point across the road!

My wife and I spent 7 nights at Cypress Pointe Resort from 9/29/12 through 10/06/12. We have stayed at quite a few hotels and resorts, and we have seen some nice places as well as bad. We really enjoyed our stay at this resort and would recommend it to anyone visiting the Orlando area.

Cypress Pointe Resorts and The Grand Villas are owned by separate companies, but you can use the amenities from both resorts. I will point out the good things as well as the bad things that I experienced.

Pools - There is one pool at Cypress Pointe (Volcano), and there are two pools at The Grande Villas which are upkept very well. Depending what unit you are staying in at Cypress it is a 5 minute walk to get to the other pools. The higher the building number (1 to 9) the closer you are to Grand Villas.

Rooms - We stayed in a 3 bedroom unit in building #2 which was very clean and the unit was updated. If you are in this building ask for the lake view (pond) since the only other view in this building in the parking lot. The only issues we had with the room was the TV died and the room thermastat was turned to high (Maintenace sets the temp). Each time we reported the issues maintenance was there to fix it within 15 minutes. The beds were very comfortable.

Amenities - The activity center is located at Grand Villas and most activities take place over in that resort. The mini golf is also located at the Grand Villas and they do not charge for playing the 9 hole course. Most of the activities also take place at the Grand Villas. So if you plan to participate in the activities you will need to walk over to that resort which is not to far. Shuffleboard and basketball court is located in Cypress Pointe.

Grounds - The grounds at both resorts are very clean and kept up pretty well. There is construction at the front of the lobby building at Cypress Pointe which does not look so appealing, but at least that means they are making updates to the grounds and the units.

Location - Depending what you plan to do in Orlando, Cypress Pointe is a short ride/walk to Downtown Disney which means that access do DisneyWorld is not far away. It is about a 20 minute ride to Universal in I-4, 15 minute drive to SeaWorld, and a 10 minute drive to International Drive. Kissimmee is also a 10 minute drive. I found that it was centrally located for what we wanted to do, but it does depend on where you plan to spend most of your time. Personally I would rather stay at a nice resort and drive a little bit more for the parks, then stay at an average resort and be closer to the parks.

All in all I would recommend this resort. I would not say that this is the nicest resort we have ever stayed at, but everything at this resort met our needs. We did not run into any major issues, and were able to keep busy while being close to the parks and dinner shows we wanted to visit. Please email me if you have any questions.

This was a really good place for a family of four plus grandma. Everything is big in USA, but we were surpiced how «even bigger» this place was. Lots of room and space, smart room solution. The kitchen was open and really smart for serving bigger groups. One nice detail is that everyone can reach the room directly from outside, since the stairs are «outside» of the building.