My wife and I spent 7 nights at Cypress Pointe Resort from 9/29/12 through 10/06/12. We have stayed at quite a few hotels and resorts, and we have seen some nice places as well as bad. We really enjoyed our stay at this resort and would recommend it to anyone visiting the Orlando area.

Cypress Pointe Resorts and The Grand Villas are owned by separate companies, but you can use the amenities from both resorts. I will point out the good things as well as the bad things that I experienced.

Pools - There is one pool at Cypress Pointe (Volcano), and there are two pools at The Grande Villas which are upkept very well. Depending what unit you are staying in at Cypress it is a 5 minute walk to get to the other pools. The higher the building number (1 to 9) the closer you are to Grand Villas.

Rooms - We stayed in a 3 bedroom unit in building #2 which was very clean and the unit was updated. If you are in this building ask for the lake view (pond) since the only other view in this building in the parking lot. The only issues we had with the room was the TV died and the room thermastat was turned to high (Maintenace sets the temp). Each time we reported the issues maintenance was there to fix it within 15 minutes. The beds were very comfortable.

Amenities - The activity center is located at Grand Villas and most activities take place over in that resort. The mini golf is also located at the Grand Villas and they do not charge for playing the 9 hole course. Most of the activities also take place at the Grand Villas. So if you plan to participate in the activities you will need to walk over to that resort which is not to far. Shuffleboard and basketball court is located in Cypress Pointe.

Grounds - The grounds at both resorts are very clean and kept up pretty well. There is construction at the front of the lobby building at Cypress Pointe which does not look so appealing, but at least that means they are making updates to the grounds and the units.

Location - Depending what you plan to do in Orlando, Cypress Pointe is a short ride/walk to Downtown Disney which means that access do DisneyWorld is not far away. It is about a 20 minute ride to Universal in I-4, 15 minute drive to SeaWorld, and a 10 minute drive to International Drive. Kissimmee is also a 10 minute drive. I found that it was centrally located for what we wanted to do, but it does depend on where you plan to spend most of your time. Personally I would rather stay at a nice resort and drive a little bit more for the parks, then stay at an average resort and be closer to the parks.

All in all I would recommend this resort. I would not say that this is the nicest resort we have ever stayed at, but everything at this resort met our needs. We did not run into any major issues, and were able to keep busy while being close to the parks and dinner shows we wanted to visit. Please email me if you have any questions.

This was a really good place for a family of four plus grandma. Everything is big in USA, but we were surpiced how «even bigger» this place was. Lots of room and space, smart room solution. The kitchen was open and really smart for serving bigger groups. One nice detail is that everyone can reach the room directly from outside, since the stairs are «outside» of the building.

Very disappointed in this location. So much confusion reigns with construction, detachment from the facilities and property at Grande Villas (across the street), and non-English speaking employees.

Checked in at the front desk for a two-week stay and was advised that my first week had been booked with the sister property across the street. Not a good start to this vacation. However, the Grande Villas (sister property) were far superior to this one and I'd stay there again in a second ... but that's another review.

Start at the front door of the Mangrove Building. The lock didn't work. Inside, the chain lock was broken. The bolt worked fine on this 2-bedroom, and the bolt to the adjoining studio (if you wanted to get a 3-bedroom) was fine.

Kitchen area was adequate. Oddly, the fridge froze the bottled water and everything on the top shelf, but the ice-maker in the freezer did not work. Was nice to have a dining table for four; however, you have to pull the table into the middle of the room in order for everyone to be able to sit around it. Nice starter kit is provided, with a few dishwashing packets, a laundry soap packet, some dish soap, and some plastic garbage bags. Standard stuff for any decent time share.

Living room. Very VERY old (read: used and soft and broken down) furniture. I was so unnerved by its obvious old life span that I pulled a spare sheet and covered the furniture. Was afraid to sit on it for fear of catching something! TV had the old surround-sound speakers (remember those big boxes that were on the floor, in the corners, and suspended from the ceiling? well, that's the surround-sound system in the unit).

Master Bedroom. Nice size and has room to move around, but there's really no place to store your luggage. There are potted plastic plants everywhere, which we promptly put on the balcony. Yes, there's a small balcony with a table and 4 plastic chairs that is accessible from both the master bedroom and the living room. But in order to get to the sliding glass door from the living room, you must move the chair and couch and crawl behind the potted tree. We had a problem with the alarm clock, as it would not allow an alarm to be set. After nearly an hour, the front desk sent up a gentleman who handed us another clock radio (that worked). We requested a wake-up call, just in case!

Master bathroom. Has a large glassed-in shower stall type with decent water pressure. Could fit two people in it if you wanted. Jacuzzi was horribly dirty. Yes, it looked squeaky clean on cursory evaluation, but you know it's awful when you fill it up and the gunk bubbles on the surface and makes a tangible film on the water. This is not uncommon with jacuzzis in the rooms, but there appeared not to even have any semblance of cleaning before us. We ran water and dish soap through it, rinsed it, and still couldn't get the tan colored gunk. So, the jacuzzi became a repository for suitcases (since they would have become soaked if we left them on the patio, given that it rains in the afternoons in Orlando).

2nd Bedroom. Very small. Ottoman doubled as a night stand. The TV is an LCD screen mounted to the wall. Was handy, but we didn't go there to watch TV. No closet to speak of, because the armoire was only half sized so longer hanging items needed to go in the master bedroom's closet.

2nd Bathroom. Standard, with a porcelain bathtub and plastic curtain. No counter or shelf for storing/stashing any toiletries.

Positive comment: there is under-counter lighting in the main area and in the master bathroom that is very handy and helpful.

The pool is nice, and the fact that you can go across the street and use the sister property is wonderful. Go to their whale pool for warmer water and a dozen-person jacuzzi/spa. The facility across the street has a mini golf range that you can putt putt for free, and there are daily activities by their whale pool. Or, use the cute pool with water coming out of the volcano and the water slide here for the kiddies. There is a small coffee/bar where you can buy a beer or a java, plus a nuked sandwich. Better yet ... go around the corner to the grocery store and stock up.

Have just stayed for three weeks, the new reception area opened whilst we were there. Checked in within ten minutes and we never looked back. We stayed at the grandvillas although the room we stayed in has yet to be upgraded. Having said that everything worked, rooms were cleaned thoroughly and towels changed and supplied for the pool areas. The pools are open until 11pm and very clean. Games room is fun and tennis courts excellent. Parking is not an issue. Supermarkets are three minutes drive and there are an abundance of eateries, pharmacies and general shops
Very central as Disney is ten minutes away, Seaworld ten minutes and Universal twenty minutes away
Staff are friendly and helpful. Wifi is an issue and hopefully this will be addressed.