LOVE LOVE LOVE this place! It was our second stay & the Ritz did it again! Although we booked late and got a smaller room, everything else was exactly as I remembered it. The service is truly unbelievable. The staff treated my kids like gold... bringing them extra treats, little gifts, and even knew them by name. As far as people sticking out and really making the vacation remarkable, please take the time to talk to Zach in the vineyard grill restaurant downstairs. The first time we met him he bought my son a gift with HIS OWN MONEY. We were wowwed. This trip we walked in with a new member of our family and knew us as soon as he seen us by name, except for my daughter. It took one time saying her name for him to "adopt" her like he did with my Son. He brought out a plate of chocolate covered strawberries at breakfast. He sent champagne and cookies to our room to welcome us back. We have told every manager about him because we've never felt so welcomed. We've never stayed at any place with any employee like him. Carlos from in room dining was impressive too! Always so pleasant! As far as entertainment goes, the Ritz is literally 3 mins from seaworld & aquatica. Close to WaWa and other supermarkets and stores. It was very easy to find. We just got home about 3 days ago and already rebooked our stay for the 4th of July. LOVE THIS HOTEL!