Had a wonderful experience at the Ritz! My husband had a conference there last year and it was so nice I decided to take my 8 year old grandson along this time to go to WDW while my husband was at the conference. I met Jordan Robinson, Assistant Front Desk Manager - last year and emailed that we were coming with our grandson. He made everything so special for him - a gift basket - when we arrived and a special treat with his favorite Disney character was waiting in the room the second day we returned from Disney. There is a free hotel shuttle to WDW. We had dinner the first night in the grill and the food was excellent and the rest of the time we ordered room service. The kids meals were great. There is a great pool and outdoor restaurant. It is a first rate hotel for business
and for families - they do a wonderful job with both! It was truly a memorable experience - thanks Jordan!