Fantastic 3-night stay with husband and 2 kids – this was a NO PARKS trip and all we wanted to do was enjoy friends and family and this was the perfect place.
Lovely lobby, public areas. We had spacious 1-bed suite w/ balconies w/ great views from 6th floor. Big walk-in closet, 1.5 baths, long soaking tub, separate shower. Great HD pictures on TVs. Lots of channels and pay movie options. Housekeeping was excellent but didn't get to room until late one day.
Very good room service dinners (note 18% gratuity included to all food/bev purchases onsite –saves trouble of adding tip : ) Orders were prompt and correct (although phone rings a long time). Fabulous breakfast buffet was included in our rate for two adults so we paid for kids’ buffet $10 each – fills you up until dinner.
Dinner at Vineyard was okay. Avoid the beet salad. The crab cake and Caesar salads were average. Entrees good. The waiter was rude - guess he knew he was getting a tip, didn't care.
Ritz pool is quiet and relaxing. The waitress was always there to take our orders. Beware birds will eat your food! Pool guys nice, lots of towels and complimentary cold water. Hot tub was luke warm though. Spa and golf looked great but we didn’t have time to enjoy. For $25 you can use spa pool w/ no kids if that's your thing.
5-min walk to JW for Lazy River, fun a couple of times around but it was crowded and dirty (timeshare uses too) w/ lots of partying adults/college kids consuming bevs in pool. JW lounge chairs need replacing. The lazy river is lazy slow. We met friends at the JW pool bar and were having a fine time until they closed at 5 pm due to non-existent weather concerns. Everyone was grumbling and unhappy because it was a beautiful Sat night!
Great hotel experience on the whole. No more vacation clubs for me – don’t want to cook and do laundry when away from home!