Looked for place with indoor pool after a past 40-degree trip to Orlando, so indoor/outdoor pool and hot tub were key. Everything was clean. Pillows all very full, but I like a smooshier one, so not good for me. Great for rest of family. Good variety of food at breakfast and evening kickback, and was kept well-stocked. Very friendly staff. Shuttle to Universal quick and on time, though we did walk home one day (about 2 miles -- sort of long but wanted to leave park before first return bus at 4:30). Tip: Take path at Margaritaville airplane toward Royal Pacific and left fork on path up to Hollywood road (can go in this way, too). Big shortcut! Wendy's and 7/11 are next door, KMart 2 doors away, and Whole Foods and Chick-fil-A right across the street, yet easy to get around and not too noisy. Standard room wasn't huge, but certainly roomy enough for a few days. Had false fire alarm at 11:30 pm -- very loud warning system. Shockingly few guests actually went down to the lobby to investigate, and many of those used the elevator.