We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Crowne Plaza Orlando Universal and Orlando?

We'll send you updates with the latest deals, reviews and articles for Crowne Plaza Orlando Universal and Orlando each week.

Crowne Plaza Orlando Universal: Traveler Reviews

Call now to book: 800-980-6424 from CrownePlaza.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 385 Reviews
5.0 of 5 stars
253
4.0 of 5 stars
86
3.0 of 5 stars
27
2.0 of 5 stars
15
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 320 hotels in Orlando
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 400
  • Address: 7800 Universal Boulevard Orlando, FL 32819
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located on Universal Boulevard, the Crowne Plaza Orlando Universal blends the Park Avenue elegance of New York with the chic Art Deco of Miami's... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $207 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Crowne Plaza Orlando Universal

( 71-75 of 385 )
“Great Hotel?????”

Crowne Plaza Orlando Universal

Save Review
3 of 5 stars
connecticut
Mar 1, 2008
2/3 found this review helpful

I booked due to what I read. But, I have a few observations that aren't great. This honestly reminds me of every other decent hotel. Negatives: This hotel is a bit isolated. Yes, restaurants are within two miles, but forget walking unless you like Denny's. They have a free shuttle to attractions: OMG- an old bus with a crazy driver who can't make one turn without backing up four times!! Not to mention, they stop at every hotel until you get there- you'd get there quicker walking. Honestly.

The beds are great- but the closet-sized AC unit is a nightstand away from your head- so everytime it goes on prepared to get woken up. Other than that... fine, but excellent? Dunno

  • This TripAdvisor Member:
    • Liked — beds
    • Disliked — the A/C which is a foot from the head of the bed...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koskuba's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: February 15, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Enjoyed - Very Good Well Managed Hotel”

Crowne Plaza Orlando Universal

Save Review
5 of 5 stars
Yorkshire, UK
Feb 23, 2008
2/3 found this review helpful

Booked the Crowne Plaza for 5 nights at the end of our holiday and enjoyed every minute of it,. We splashed out a bit more for an executive room on the 15th floor which was worth the extra. One of the perks is access to the lounge on the 15th floor which is great place relax over breakfast or an evening drink. The staff in the lounge are great (as they are throughout the hotel) - don't forget to tip them though (especially you Brit's!)

The room was spacious and comfortable with a great view towards universal studios.

We ate out every night because the range of restaurants nearby is vast (try Charley's Steakhouse or Fish Bones). We did have a snack of soup and chicken wings in Chat's Bar one day which was very good.

The pool and deck area are great - although you lose the sun quite early which is a shame. The pool is heated though - this is really appreciated in February.

All in all this property is highly recommended

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pga66's Summary
Date of Stay: February 2008
Member since: November 29, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Truly Excellent All Round - Superb Service at the Crowne Plaza”

Crowne Plaza Orlando Universal

Save Review
5 of 5 stars
Isle of Skye Scotland
Feb 13, 2008
8/10 found this review helpful

We booked on the strength of the number one rating on Tripadvisor which proved to be very accurate.

The hotel staff has to be one of the friendliest and most helpful we have ever encountered, in any hotel, anywhere in the world. From the initial greeting at the door on arrival to smiles and hellos in corridors right through to the final farewell as we left the hotel lobby on the last day. We simply could not have been made to feel more welcome and at home. Our room (715) was very comfortable, immaculately maintained by our maid during our stay and room service was prompt and efficient.

We didn't dine in the restaurant except for breakfast which was reasonably good value at $14 - all you can eat. Snacks in Chats Lounge included excellent Crab Fondue

It is difficult for us to recall the names of all those who deserve recognition for contributing to our positive experience but we would particularly like to mention the outstanding service we received from Leslie, Jonothan, Jason and Jasmine in Chats Lounge, Wendy and the German waitress from the dining room. Last but not least Steve at the pool bar. The service from these particular employees resulted in us spending much more time (and money) using the hotel facilities than we would normally have done.

LOCATION
The hotel is on the corner of Sand Lake Road & Universal Boulevard which is very convenient for Universal Studios and Seaworld. 150 yards or so from I-Drive. Close to Convention Centre. Heaps of excellent original restaurants on West Sand Lake Road about 2 miles away. Leslie the bar tender recommended this area and she wasn't wrong. We dined like kings several nights here.

Go here for good service and super-friendly staff.

  • This TripAdvisor Member:
    • Liked — The Service
    • Disliked — Leaving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacman100's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: February 24, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Gambling / Casinos, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“loved it sooo much!!!!!”

Crowne Plaza Orlando Universal

Feb 13, 2008
5/7 found this review helpful

fabulous hotel....

staff friendly and really helpful, the rooms where excellent spacious, clean and at least 4-5* bedding just so nice.
location for universal was perfect with free transport.... with so much to do we didnt get to use all their great facilities including the lovely pool area, games room ect...

i would definitly return to this hotel if i was going to orlando wouldnt think about staying anywhere else.... i can be very fussy about hotel standards and beleive me i left very very happy and relaxed about our stay.... breakfast was great too....

stayed as a couple aged 30/38

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jesolo78's Summary
Date of Stay: December 2007
Member since: February 13, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Loved it”

Crowne Plaza Orlando Universal

Save Review
5 of 5 stars
Casselberry, Florida
Feb 12, 2008
4/6 found this review helpful

We live in the 'burbs of Orlando, but booked a room because we were going to be going to Universal Studios with relatives. We stopped by the hotel around 9:00 on Friday morning to leave our luggage, expecting to check in later in the day. Much to our surprise, and delight, we were both able to check-in. Granted, we got "handicapped" rooms, but the only difference I could tell was that we had a large shower rather than a bathtub/shower.

The bed was *awesome*. It was one of the most, if not the most, comfortable hotel beds I've ever slept in. The room had little extras that made it very nice, such as an eye shade, some vanilla scented linen spray, lotion. It was quite nice. My only regret was that we hadn't booked for two nights. Given an excuse, I will definitely stay there again.

We booked on Hotwire and it was listed as a "Customer Favorite" 4-star hotel. Once we were down by Universal, we saw 2 star hotels advertised for only $10 less, so I feel t was we definitely got our money's worth.

  • This TripAdvisor Member:
    • Liked — The bed
    • Disliked — n/a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosmom's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: May 24, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com

Reviews of Crowne Plaza Orlando Universal

( 71-75 of 385 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Crowne Plaza Orlando Universal? Share your experiences!

Do You Own Crowne Plaza Orlando Universal?

Crowne Plaza Orlando Universal Also Known As