We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Crowne Plaza Orlando Universal: Traveler Reviews

3.5 of 5
7800 Universal Boulevard, Orlando, FL 32819
Hotel amenities
Special offer
Save up to 20% when you book early
Ranked #55 of 342 hotels in Orlando
4.0 of 5 stars 843 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

Reviews from our community

What travelers say about this hotel
  • International drive(21)
  • Very nice(18)
  • Pool area(18)
  • Priority Club(13)
  • Star hotel(11)
  • Theme park(10)
  • Air conditioning(10)
  • Executive level(10)
  • Would definitely stay(9)
  • Breakfast buffet(7)
Traveler rating
    483
    238
    79
    31
    12
Only show reviews for Family (215) | Couples (251) | Business (77)
Date Rating
koskuba
connecticut
Reviewer
3 reviews
6 helpful votes
“Great Hotel?????”
3 of 5 stars Reviewed March 1, 2008
2
people found this review helpful

I booked due to what I read. But, I have a few observations that aren't great. This honestly reminds me of every other decent hotel. Negatives: This hotel is a bit isolated. Yes, restaurants are within two miles, but forget walking unless you like Denny's. They have a free shuttle to attractions: OMG- an old bus with a crazy driver who can't make one turn without backing up four times!! Not to mention, they stop at every hotel until you get there- you'd get there quicker walking. Honestly.

The beds are great- but the closet-sized AC unit is a nightstand away from your head- so everytime it goes on prepared to get woken up. Other than that... fine, but excellent? Dunno

  • Liked — beds
  • Disliked — the A/C which is a foot from the head of the bed...
  • Stayed February 2008, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask koskuba about Crowne Plaza Orlando Universal
pga66
Yorkshire, UK
Contributor
11 reviews
13 helpful votes
“Enjoyed - Very Good Well Managed Hotel”
5 of 5 stars Reviewed February 23, 2008
2
people found this review helpful

Booked the Crowne Plaza for 5 nights at the end of our holiday and enjoyed every minute of it,. We splashed out a bit more for an executive room on the 15th floor which was worth the extra. One of the perks is access to the lounge on the 15th floor which is great place relax over breakfast or an evening drink. The staff in the lounge are great (as they are throughout the hotel) - don't forget to tip them though (especially you Brit's!)

The room was spacious and comfortable with a great view towards universal studios.

We ate out every night because the range of restaurants nearby is vast (try Charley's Steakhouse or Fish Bones). We did have a snack of soup and chicken wings in Chat's Bar one day which was very good.

The pool and deck area are great - although you lose the sun quite early which is a shame. The pool is heated though - this is really appreciated in February.

All in all this property is highly recommended

Stayed February 2008
Was this review helpful? Yes
Ask pga66 about Crowne Plaza Orlando Universal
jesolo78
london
Reviewer
5 reviews
8 helpful votes
“loved it sooo much!!!!!”
5 of 5 stars Reviewed February 13, 2008
5
people found this review helpful

fabulous hotel....

staff friendly and really helpful, the rooms where excellent spacious, clean and at least 4-5* bedding just so nice.
location for universal was perfect with free transport.... with so much to do we didnt get to use all their great facilities including the lovely pool area, games room ect...

i would definitly return to this hotel if i was going to orlando wouldnt think about staying anywhere else.... i can be very fussy about hotel standards and beleive me i left very very happy and relaxed about our stay.... breakfast was great too....

stayed as a couple aged 30/38

Stayed December 2007
Was this review helpful? Yes
Ask jesolo78 about Crowne Plaza Orlando Universal
Mosmom
Casselberry, Florida
Senior Reviewer
6 reviews
18 helpful votes
“Loved it”
5 of 5 stars Reviewed February 12, 2008
4
people found this review helpful

We live in the 'burbs of Orlando, but booked a room because we were going to be going to Universal Studios with relatives. We stopped by the hotel around 9:00 on Friday morning to leave our luggage, expecting to check in later in the day. Much to our surprise, and delight, we were both able to check-in. Granted, we got "handicapped" rooms, but the only difference I could tell was that we had a large shower rather than a bathtub/shower.

The bed was *awesome*. It was one of the most, if not the most, comfortable hotel beds I've ever slept in. The room had little extras that made it very nice, such as an eye shade, some vanilla scented linen spray, lotion. It was quite nice. My only regret was that we hadn't booked for two nights. Given an excuse, I will definitely stay there again.

We booked on Hotwire and it was listed as a "Customer Favorite" 4-star hotel. Once we were down by Universal, we saw 2 star hotels advertised for only $10 less, so I feel t was we definitely got our money's worth.

  • Liked — The bed
  • Disliked — n/a
  • Stayed February 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Mosmom about Crowne Plaza Orlando Universal
Bsonlytoots
Largo, FL
1 review
5 helpful votes
“Perfect 10!”
5 of 5 stars Reviewed February 11, 2008
5
people found this review helpful

After reading the reviews on here, I was sure we have a decent stay at this hotal. I was mistaken! It was PERFECT!

We booked an Executive Level room w/a king bed & inroom jacuzzi. It was great! Clean and not missing a thing! There's a mini fridge in the room with a separate sitting area. A TV w/internet access & keyboard, also Nintendo, and movies available to buy on demand. A CD player w/alarm. The best bed ever w/more than plenty pillows! And they leave a little bag with a sleep CD, linen spray, a sleeping mask & ear plugs to guarantee a great sleep (although they weren't nedded!). The executive level, is private (use your room key in the elevator to access the floor) w/ a lounge that serves free breakfast in the mornings & free beer & wine at night. NOTE: the free breakfast is a continental breakfast & the free beer & wine are house. (You can purchase name brands for $6.50 + tax).

The pool was awesome. Perfect temp, eventhough it was cool outside. They also Have towels ppolside so you don't have to bring your room towels down! There is also a bar poolside.

Parking was easy to find eventhough the hotel was fairly full. Also the lot was very well lit, and no spot was "too far".

The entire property was clean and neat. The staff was very professional, curteous, and playful, even when we checked in after 11pm! Any problems we had were resolved in a VERY timely manner.

We did order room service and the food was reasonably priced (compared to going to a sit down restaurant) and very good.

This is an awesome hotel! We were very pleased!

  • Liked — The BED!
  • Disliked — Hmm... nothing that I didn't like!
  • Stayed February 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Bsonlytoots about Crowne Plaza Orlando Universal

Travelers who viewed Crowne Plaza Orlando Universal also viewed

Doubletree By Hilton at the Entrance to Universal Orlando
3.5 of 5 stars 676 Reviews
Orlando, Central Florida
Show Prices ABS:HotelCheckRates-d123527?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Orlando Bonnet Creek
4.5 of 5 stars 745 Reviews
Orlando, Central Florida
Show Prices ABS:HotelCheckRates-d1308392?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Doubletree by Hilton Orlando at SeaWorld
4 of 5 stars 1,009 Reviews
Orlando, Central Florida
Show Prices ABS:HotelCheckRates-d85452?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 342 hotels in Orlando, ranked by popularity »

Been to Crowne Plaza Orlando Universal? Share your experiences!

Write a Review Add Photos Add Videos

Crowne Plaza Orlando Universal Also Known As

  • Orlando Crowne Plaza
  • Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Universal Orlando
  • Crowne Plaza Universal
Address: 7800 Universal Boulevard, Orlando, FL 32819

Is Crowne Plaza Orlando Universal your business?

  • Manage your listing
Crowne Plaza Orlando Universal
Show the lowest price for this hotel* (from our partners)
Show Prices
Someone just checked availability on this hotel 21 minutes ago.