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“Nice and easy” 4 of 5 stars
Review of Country Inn & Suites Orlando Airport

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Country Inn & Suites Orlando Airport
2.5 of 5 Hotel   |   5440 Forbes Place, Orlando, FL 32812   |  
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Ranked #181 of 326 Hotels in Orlando
St Aignan Sur Roe
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
“Nice and easy”
4 of 5 stars Reviewed November 10, 2012

After some research, got a good price for our overnight at this hotel as prices seemed to vary wildly.
Easy to ring the hotel from the airport courtesy phone after collecting luggage and then the shuttle appeared about 10 mins later. 10 mins after that we were in our room.
Good sized room with two king beds, although it did face the direction of the aircraft taking off which we did notice for the first couple of hours till the flights reduced overnight. Good beds clean and comfortable with the bonus of a coffee tray. However, if you want tea you have to get it from the lobby with the risk of the hot water being only just warm if it's been in the jug a while.
A couple of restaurants nearby ( tho you could eat at the food court in the Airport before collecting collecting luggage and heading to the hotel which worked well for us.) The included breakfast is good with all the normal choices, tho they ran out of tea bags while we were there ( did we have that many cups?)
Having used this hotel before we already knew that it was a good hotel for an overnight on landing at MCO and it didn't disappoint this time.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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243 reviews from our community

Traveler rating
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    42
    20
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Whaley Bridge, United Kingdom
Top Contributor
84 reviews 84 reviews
62 hotel reviews
Reviews in 52 cities Reviews in 52 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 3, 2012

We spent the first night of our holiday at this clean and comfortable hotel which is so convenient for Orlando International airport. Our room had everything we needed including a very welcome comfortable bed. The breakfast was great, plenty of choice including some hot items and some healthy options.
We will return and would recommend this hotel, particularly for a first night if you are doing a fly-drive holiday. It was also great value.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastern Canada
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
130 helpful votes 130 helpful votes
1 of 5 stars Reviewed October 30, 2012

Buyer Beware

This is a double problem between this hotel and Hotels.com. When I booked this room, hotels.com advertized seperate smoking and non-smoking rooms. I booked a smoking room. Here is my confirmation from Hotels.com...

Details
2 adults guests
Two Queens smoking-Advance Purchase Save 25% Includes: Full Breakfast, Free Parking, Free High-Speed Internet
Depart 23/10/2012

When we arrived, we did not receive the room promised. The front desk first said that this was a non-smoking hotel, then changed their story to say that they had smoking rooms on the top floor, but they only had two rooms left so we were out of luck. They went on to say that if we had of "requested" this, we would have gotten it.

I asked why would I request this if it was what i booked...

I tried Hotels.com support and they said ALL choices of room are only by request. In other words if I booked a KING bed and got 2 doubles, there was nothing they would do. Tough luck.

They also said I should have requested anything that I wanted in the room and again no answer to why I would do that when it was what I booked

Buyer Beware!!!!!

Room Tip: Call the hotel directly and confirm what you are promised by the booking company. It seems it is the...
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review, November 1, 2012
On behalf of the hotel, I want to apologize for the communication between hotels.com, our property, and you. With our ongoing renovation, the ownership and management have decided to convert into a non-smoking property. Unfortunately, with third party bookings such as hotels.com we do not have the contact information to reach out to our guests that have already booked in smoking rooms to advise them of this change. I understand that the way in which this information was given to you was not the most tactful, and I will address this with the staff.
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Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 23, 2012

we stayed here for one night prior to and early morning flight. No problem with check in and staff very nice. Clean room good nights sleep and towels were soft and very clean.

Went out to dinner close by and there is plenty of choice - we would recommend this hotel and will definately use it again

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review, November 1, 2012
Thank you for your review, we are glad that you enjoyed your stay with us and that you were able to take advantage of the area restaurants! We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine, FL
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2012

We just needed a place to stay for the night before our early flight out of Orlando airport. This place was close, had a reliable shuttle, was clean, and had a complimentary breakfast! All the staff members we encountered were friendly and helpful. The hotel is also close to a lot of restaurants. We were able to leave our car for 3 days and didn't experience any problems with the shuttle either way. I would most definitely stay here again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review, November 1, 2012
Thank you for your review and for staying with us! We are glad that you chose us for travelling through the Orlando Airport and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 16, 2012

great frontdesk staff,efficient,friendly,and above all helpful.Arrived early,no problem being a club Carlson member,checked straight in with an upgrade.Clean rooms and a nice pool.The free breakfast was limited in menu but was quite good otherwise.Used the shuttle twice,no problems.The hotel is located close to a whole range of dining options,we used the cracker barrel and the lone star grill both were great

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review, November 1, 2012
Thank you for staying with us and for your review! I'm glad to hear that you received your upgrade, we appreciate the loyalty of our Club Carlson members and we hope that if you find yourself back in the Orlando area again that we will be your hotel of choice!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 22, 2012

A terrific and friendly hotel with great shuttle service to Orlando airport? The rooms were very clean and roomy. Very helpful at the desk. Location close to restaurants! Walk To TGIF in a few minutes.

Room Tip: Sixth floor was fine
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Orlando Airport

Address: 5440 Forbes Place, Orlando, FL 32812
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#162 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Orlando Airport 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Country Inn And Suites Orlando Airport
Country Inn & Suites Orlando Airport Hotel Orlando
Country Inn Orlando
Orlando Country Inn

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