As soon as we open the door, we turned around and complained about the unit. It was old, and the carpet was stained. It was nothing like the pictures on the website. There was garbage on the hallways, one of the garbage bags was reaped open by an animal, there was food on the hallway for two days. It was
not picked up until I finally complained. The pullout bed springs were broke I had to put the sofa cushions under the mattress so it wouldn't go down under. It was a horrible experience. We asked to be moved to a different room the manager told us that the other rooms were reserved for other people and they couldn't do that to them. We will never stay at this resort EVER again. I am thinking of suing them for false advertisement. If you decide to stay at this resort pray that you get an updated unit. Because we got an old one and they were not willing to make it better.
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- Also Known As:
- Wyndham Cypress Palms Hotel Orlando
- Wyndham Hotel Cypress Palms
- Wyndham Hotel Orlando
- Wyndham Kissimmee
- Fairfield Orlando Cypress Palms