My family and I head to Orlando every year. Over the years, we have stayed at several different hotels. This year we decided to book Cypress Palms for our family vacation. My wife and I had stayed here in November and were impressed. We booked two one bedroom rooms: a deluxe and regular. I requested if we could have them connected and they were more then glad to oblige.
Check-in is a bit time consuming as you first check-in to room, then they send you to a time share salesperson to get your parking pass. No pressure techniques here, just an invitation to attend a timeshare presentation. I get these invitations every year regardless of where I stay, and this hotel is by far low pressure.
Our rooms were ready on time and everything was clean and bright. The normal one bedroom is small only being slightly larger then a traditional hotel suite. The deluxe is large with a great layout, balcony on the back and an ensuite bathroom. We really love the deluxe, and plan to make this our new destination when in Florida. We did have an ant show up daily in our bathroom, but I never called the front desk to complain. We just gave him a ride on our indoor water park (LOL).
The staff are very friendly and helpful. You are always greeted and they are eager to assist you. The property is kept reasonably clean and the bbq's are very well sanitized daily (Get there early!). The pool areas are comfortable, but not super large. It was always quiet when we were there and only a few people around. Parking was my only issue and it was only when coming home late from the parks. Showing up after 10 pm and expecting a spot close to your building is not going to happen! My only gripe about this property is that it is not gated. Anyone can drive into the hotel property at anytime. I know there is security around, but my preference is for a guard manning a gate.
Location is great and there are restaurants within walking distance. There are no buildings behind this property, so it is quiet.
Looking forward to our next stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.