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“My kids favorite place to stay in Orlando” 5 of 5 stars
Review of Marriott's Harbour Lake

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Marriott's Harbour Lake
3.0 of 5 Hotel   |   7102 Grand Horizons Boulevard, Orlando, FL 32821   |  
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Ranked #25 of 327 Hotels in Orlando
Richmond, VA
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
“My kids favorite place to stay in Orlando”
5 of 5 stars Reviewed February 26, 2009

We bought a week at Horizons back in Jan '2002 while we still living in the Orlando area. Unfortunately all we could afford at the time was to buy it for every other year. But this has become my children's absolute favorite place to stay. Activities are planned throughout the week. A couple of the favorites of my kids were the miniature golf course and the afternoon ice cream sundae parties. For a relatively small price the family can have unlimited use of the miniature golf during the week.

We always have a two bedroom unit and it's comfortable, though perhaps a bit smaller than other timeshare resorts. The staff is friendly and always willing to help out with any problems. Also a plus is having the washer/dryer in the unit. It's working overtime with my kids constantly using up towels for swimming.

We were unfortunate for 2008 in that by the time we figured out what week during the summer we could all get away, Horizon's was fully booked, so we had to stay at another Marriott resort (which was also beautiful, but didn't have as many activities for the kids).

I would highly recommend this as either a time share purchase or just for a week (or weekend) getaway.

  • Stayed June 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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English first
Williamsville, NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 20, 2009

We just returned from 1 week stay @ Horizons Orlando in a 1 bedroom villa with our (2) kids, ages 6 and 3 1/2. We are Interval owners and exchanged a week for our stay. We had a great week and would recommend this resort to others with kids. I would not recommend Horizons to anyone who wants a quiet, adult experience. There are kids all over the place, in a good way. Lots of fun and new friends for little ones.

Overall Positives:
1. Very, very clean from the grounds to the villas to pool areas. Grounds/Housekeeping are very present and constant.
2. Great staff, very attentive and accommodating.
3. Resort is a nice managable size, not sprawling. easy to walk around to all areas/buildings.
4. Beautifully laid out, lots of places to relax outside of pool areas. Nice dock on the lake, lots of swing chairs. All Key West style buildings. Big firepit, grill area.
5. Great pools. Both pools were open for use during our stay.
6. Lots of non-swim stuff for kids to do (Captain's Quarters/Supervised craft area, Pool/Fooseball/Ping-pong/Video Games area, Great playground). Saw members of Captain's Crew (like camp counselors) attached to kids all the time.
7. Resort location close to everything (shopping, dining, theme parks). No more than a 10 minute drive to most places you would want/need. But you definitely need a car, not really walking distance to anything. There is a public bus that runs on Westwood to I-Drive, but it's inconvenient for shopping, etc.

Overall Negatives:
1. Too close to I-4. The ever-present traffic noise is kind of a bummer. Eventually, you don't hear it, but you always know it's there.
2. We learned that they tend to do resort maintenance during Jan/Feb, their "down" months. As such, Pirate Ship pool was closed first 3 days we were there for repainting. However, the Pirate's Plunge pool was open and operating. In addition, they had set up (2) bounce houses for the kids to play on while the pirate ship pool was closed. Nice, considering they didn't have to. Management committed to have Pirate Ship pool open by Monday of our stay and they met their commitment, so we were able to enjoy it. As we were leaving, they had closed the Spash area in the Pirate's Plunge pool area so that they could paint it as well. I guess the price of cleanliness and beautiful grounds is constant maintenance. In the end, it didn't spoil our fun, though.

Villa positives:
1. We were in Bldg 31, which faces Westwood Road (Main Entrance), 6th floor, in a 1 bedroom lock-off unit. Kids slept on pull-out queen sofa bed that was actually not too bad to sleep on. Overall OK location. Not the best but not the worst in the resort. If I were to pick a location, I would get a room overlooking the Pirate Ship pool. Nicest view.
2. Lovely interior decor. Key West style. Nice bright colors. Our building was opened in Dec 08, so the room was brand new and felt like it. Again, clean! clean! clean!
3. Large flat panel LG TVs in Master and Living Rooms. Separate DVD players for each as well. Helpful with little kids...
4. Nice kitchen area. Large enough to prepare a family meal with ease. Also, very well stocked with utensils, cooking equipment.

Villa negatives:
1. They should consider upgrading the appointments in the villas. We have stayed in villas in other nearby resorts and they usually have things like granite/stone countertops in kitchen and bath areas, jetted tubs in Master bath. Our Horizons villa had formica counters...just not as nice (it's minor, but I noticed). Bathroom, while perfectly OK, felt like a plain old hotel bathroom, not a villa bathroom.

Final tip: For those who don't want the timeshare people calling at 8am during their stay: don't pick up the "welcome package" they offer you when you check-in. It is the loss-leader for the timeshare folks to lure you in. Once you accept that package, they have free license to call you and hound you 'til you give in to the timeshare tour. If you don't pick it up, they don't ever call. You're not missing anything big if you don't pick up the package.

Hope you have as much fun as we did!

  • Stayed February 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 9, 2009

We just stayed for the weekend at the Horizons by Marriott. The room was nice and new. The location was good as well. We did not get hounded by the sales staff. The only problem, and it was a big one, was that the main attraction for the kids was out of commision. The pirate pool was closed. This was why we picked this location and would have stayed elsewhere had we known. There was nothing mentioned when this reservation was made about the pool being closed. Marriott is usually good about noting problems or construction at locations, but they missed it on this one.

  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curacao, Netherlands Antilles
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 4, 2009

We stayed at the Horizons for a week. Compared to other Marriott Resorts in the vicinity this resort is somewhat smaller, but very cozy. The rooms are very comfortable and nicely furbished. Staff is friendly.

However, it was very unfortunate that our building was undergoing some maintenance during our stay. At 9 AM sharp the noise caused some discomfort and our balcony was covered with plastic covering up all the nice view. We complained to Management but they were not willing to do anything about it. It was too bad that no one informed us of the renovations taking place beforehand.

Nevertheless this resort was experienced as a nice resort and in the end we enjoyed our stay anyway.

  • Liked — It's locations and cozy ambience
  • Disliked — Renovations taking place
  • Stayed January 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 3, 2009

My family (2 adults, 2 kids) stayed in an efficiency (much like a regular hotel room, but a bit more space, small kitchenette and a screened in porch) we bought through Interval (getaway). Overall, the efficiency worked for us, though by the end of the week, we were ready for more space! Really like the Horizon-

Pro's:
- Great family pool area and play area (you could easily have spent the whole day there if you weren't going to the parks)
- OK food on site
- Clean
- Felt very secure on site
- Very attractive property...nice to walk around
- For an efficiency, the room (especially bathroom) was nice sized
- Great amount of storage if you unpack
- Easy to get to the resort from I-4 (but away from all of the hubub of 192), and easy to get to the parks by just hopping onto I-4.

Con's:
- Bedspread on the bed was very annoying...blanket inside of bedspread kept falling down in the night...hard to explain until you experience it!
- No laundry available (there was a place for one in our building, but it was out of order...and even then, it was the only one in the whole building...though I assume the 1 and 2 bedroom units each have their own laundry)
- Kind of a pushy sales staff...but they did give us $100 for going through the 90 minute preview...and we were out of there in 90 minutes!
- These cons are petty I realize...but that's all we could come up with. We loved the place.

FYI - I love going to Orlando in January and February. Weather is overall nice (much better than northern Indiana!), and the parks are not busy at all.

  • Liked — Quality of the whole place
  • Disliked — Bedding
  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
east tennessee
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 22, 2009

jan.9-jan.16
Off season is great time in Orlando. Parks not crowded. weather was 50-60's. Kennedy space center very nice. universal lines 5-20 min.
Stayed at horizons for a week. Bed very soft my back took a little to adjust. No hot tub in room but by the pool nice and warm. pool was warm also.
POOL RENOVATIONS TAKING PLACE ONE POOL AND ONE HOT TUB AREA CLOSED. Kids a little upset. It was a little further from room not sure how much use any way, looked nice.
Stayed in room 2054 very nice room. 4 people plenty of room, flat screens nice.Walmart 5 minutes away movie rentals $1.
In the summer when kids could use the pools more this would be very nice. Nice slide if stayed open. We liked the basketball courts, pool tables and ping-pong. Bar/grill not used.
My only real complaint was pool and hot tub was closed. free put-putt would have been nice. $24 a week was pretty high I thought unless you play several games.

Stayed January 2009
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, AK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 22, 2009

We own a time share at the Horizons but had never stayed there until earlier this month. We (husband, myself and 2 kids ages 4 and 7) stayed in a large, attractive, and very comfortable 2 bedrm/2 bath with full (and well equipped) kitchen. The staff responded to small problems immediately and competently. In fact every employee from check in to check out was friendly and accommodating. Special kudos to the childrens' entertainment staff; the events for kids (mostly geared to the pre teen and teen crowd actually) were engaging, especially the poolside ones. Location is great for Sea World, farther to the Disney resorts. The pools were great though one was closed for refurbishment; it was a bit chilly most of our days there so no loss. Would need a car definitely. There is a bar/grill on site but no real restaurant; we had a decent if expensive meal at the grill one day but mostly ate in. Overall a top notch vacation.

  • Stayed January 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Harbour Lake

Address: 7102 Grand Horizons Boulevard, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Orlando
#83 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marriott's Harbour Lake 3*
Number of rooms: 312
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Also Known As:
Marriott`s Harbour Lake Hotel Orlando
Marriott Vacation Club Orlando
Marriotts Hotel Harbour Lake
Marriott Orlando
Orlando Marriott
Horizons Marriott Vacation Club Orlando
Horizons Marriott Orlando

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