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“Family Vacation-1st time to Disney with kids.” 4 of 5 stars
Review of Marriott's Harbour Lake

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Marriott's Harbour Lake
3.0 of 5 Hotel   |   7102 Grand Horizons Boulevard, Orlando, FL 32821   |  
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Ranked #12 of 328 hotels in Orlando
New York City, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Family Vacation-1st time to Disney with kids.”
4 of 5 stars Reviewed February 14, 2013

The premises are immaculate and the security is great. You need a key card to get into the area. When we first arrived check in was easy and we were given some intro things and some little gift pack ..nothing big but it was nice to get a welcome pack. We went into the 2 bedroom condo and it was very clean and nicely set up. They had provided towels, dishe soap and some detergent to start you off. We didn't do a lot of laundry so what they provided was sufficient. We did our shopping for the week and cooked our own food in what felt like home.

The best part of the stay here was the pool area. The children absolutely loved it there..They could have spent 24 hours in that captain ship, sliding down the slides and running through the sprinklers...For the adults the two hot tubs were amazing..and the food was decent enough to enjoy. Nothing fancy. I'd have to say the cocktails were a little watered down, so you might need to ask for an extra shot. I wasn't looking to get drunk but when you spend about $10 on a drink you expect to atlest taste the alcohol. That was the least of my worries though. I really have nothing bad to say about our stay here and I definately would come back. The children absolutely had a ball here. We never did the mini golfing because our kids are too small. We headed over to the bucket once but it was just to powerful for the little ones..the big slide was fun for supervised slides.

Great plus Sea World is literally around the corner from this place. Some great outlets not too far either..and some good restaurants in the area including Benihana's.

Thank you for such a wonderful stay.

Room Tip: There is no room service..you have to throw away your own garbage..and reuse towels if needed. There...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Montreal, Quebec
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2013

Our group of 4 (DH, DS 5 y.o., MIL and me) just returned from one of the best vacations. We booked a 2 bedroom, 2 bathroom suite for a one week stay. Our stay got off to a great start with a warm welcome from very friendly and knowledgeable reception staff. I requested that we are booked to a renovated room on a higher floor; although we could not get a room on a higher floor they gladly accommodated my request for a renovated room. We stayed in building 10 on the first floor. There was a family with young children in the room above ours but we never heard any noise and only realized there were young children staying in the room when we saw them leaving their room one morning. The room was gorgeous, clean and very spacious. The two bedrooms were located at the opposite ends of the suite and each was appointed with a separate bathroom which allowed for privacy for my DH and I, my MIL and our son. The kitchen was fully stocked with everything we needed for our stay even items we did not expect to find (such as a juice maker, a blender, laundry detergent, Tupperware containers). All the hotel facilities are very well maintained, clean and child friendly. Here is the list of facilities we used: Pool with the pirate ship, pool with the water slide, water park, outdoor play area, mini golf course, arts and crafts room, outdoor table games area, arcade, gym, outdoor picnic area with BBQs, the terrace by the lake, fire pit and basketball courts. The equipment in all the areas was modern and in perfect working condition. Best of all though were the staff!! There are planned activities at the resort from 9 AM till 7 PM with a different activity planned for every hour. The staff running the activities seemed to love what they were doing and went all out to make each activity enjoyable and entertaining with great success. Most nights our son was sleeping by 7 p.m. which left my DH and I time to enjoy the adult side on the resort during the evening hours. Our absolute favorite was spending a few hours at the Outpost bar with Christine, the ultimate mojito maker and a wonderful person. We met Christine on the first evening of our stay and enjoyed returning to the Outpost almost every evening for a few mojitos and a great conversation. Our son also loved Christine`s amazing smoothie creations and pizza. Our other favorite was shopping at the two outlet malls located very close to the resort. Overall, this resort gets 5+ stars from us, we can`t wait to return!

Room Tip: Ask for a renovated room
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lakeland, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

While this timeshare is geared for Family and Children, we enjoyed a Splendid Anniversary
week's stay. We enjoyed an beautiful 2-bedroom Lake view Villa, which was appointed nicely
and very well stocked with appliances, china, glassware, silverware and all the the cookware
that one could possibly imagine using. We did not have our young Grandchildren with us, but
enjoyed watching the well-behaved youngsters around the festive Pirate-themed pool decks and and on the playfields with the resort youth counselors. The atmosphere was HAPPY and from
our observation, all members of families were having a GOOD time. We certainly DID and as
Seniors...can reccomend Harbour Lakes for All ages!

Our week was leisure BLESSED,...enjoying the large screen TV's and Free Wi-Fi. We did "tour" the other Marriott timeshares nearbye and found them too to be "Welcoming". We had lunch at the clubhouse of the Marriott Faldo Golf timeshare resort and spent a fun-filled afternoon playing golf. The Exercise Room certainly met our weekly excercising needs. Shopping is an easy short drive...whether groceries or Mall/Outlets. And of course, the many Theme Parks that Orlando is known for are "right" there for one's enjoyment! GO...you'll be pleased you did! :)

We certainly DID and as Seniors,....can highly recommend Marriott Harbour Lakes for ALL ages!

Room Tip: If a SPECIAL occasion, let the Reservation desk know....they don't disappoint! :) Our 6th floo...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waltham, MA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 30, 2013

I met my college room-mate at this resort when her mom had a free timeshare week. We enjoyed our stay. The two-bedroom condo was spacious and clean, and we had a screened-in deck overlooking the lake in the back. Although we didn't have families with us, we noticed that the resort had large pools, plenty of activities for kids, and a miniature golf course. The fitness room was spotless and had plenty of nice, new equipment. We didn't eat at the restaurant by the pool because the menu and drinks were pricey, as per resorts, but it looked like it would be a nice place to hang out. The resort is very close to SeaWorld and only a short drive from the other theme parks. It's located on a tree-lined lane with a number of other similar condo-style resorts. I wouldn't all it super special in any way, but it was very nice and we enjoyed it.

A couple of setbacks: I asked for a top-level room and they did their best, which was very nice, but we ended up on the 5th floor instead of the 6th, and for the first night I did hear people walking around above us. Thankfully it was just the first night. Also, in building 15 it was nice being away from the center of the resort and looking back onto the lake, but I could hear the traffic from the highway pretty much 24 hours a day. It basically got to be like white noise at night, though, and after I got used to it the first day it didn't bother me. Other buildings are further from the highway, but closer in to each other. Also, the Internet access in our condo often didn't work, even after they tried to re-connect our modem. The signal was weak. My guess is that this isn't the case in most of the condos, though, or else they'd have more complaints about it. For us, it just kept us off the Internet, which was a good thing :-)

A very nice resort if you are looking for something near the theme park that has all of the basics you need, is on a lake, and is a nice place for families and kids. There is a convenient CVS and also a supermarket nearby if you have a car, and the kitchens in the condo offer plenty of space for preparing meals.

Room Tip: Choose the highest floor if you can, if Internet access is important to you ask about the Internet a...
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 29, 2013 via mobile

I'd like to begin by saying I am an experienced traveler and have stayed multiple resorts, most of which have been Marriott. My fiancé and I stayed at this resort for a week in January and I have to say we weren't impressed.

Pros:
Good family vacation spot. Both pools have a a lot of great stuff for kids to do. Multiple play places in the pools and toys with a pirate theme. It all looks very entertaining...for kids.
The bar/restaurant looks nice. Staff seemed friendly. Be prepared to pay resort prices. Drinks from $6-9 which isn't bad. But burgers are $13 and food goes up from there. Didn't eat there but it looked nice.
The putt putt course on grounds looked very nice. Simple but nice. Actually fairly inexpensive. $6 per person for 18 holes or $30 for unlimited golf for the duration of your stay (not sure if that was per villa or per person).
The front desk was nice, informative, and helpful...for the most part. Emma was exceptional and my fiancé called the front desk at another point and said another woman answered and was very pleasant. The security guards in the main gate are also very nice and willing to help with anything.
The location is GREAT! Sea World/Aquatica/Discovery Cove are all 2 minutes away. Disney and Universal are 15 minutes or so. There are multiple grocery stores and convenience stores within 10 minutes.

Cons:
The concierge doesn't care unless you are there to buy. I was sent over by the front desk to receive a free gift (which was simply a reusable grocery bag that said Marriott) and he just talked on the phone and handed me the bag while another one just sat there. Neither asked if I needed help with anything, if I was interested in doing anything, or anything at all. Not impressed at all.
We were also advised to check our bathrooms for towels. We had a 2 bed/2 bath villa and should have had 8 towels. We had 4. We were told at check in to call the front desk in case we didn't have all 8 towels. I did and a man answered. He treated me like I was an idiot and was not happy that I asked for more towels. They did oblige my request and the towels came in about 10 minutes.
The resort goes for a Caribbean theme so there is no color coordination at all. Bright colors all over. The buildings look worn but not bad.
The resort states it offers DVD rentals, as each room comes with a DVD player. The DVD rentals are out of a machine and we were informed by staff that it was $7 a rental. Luckily Redbox has multiple locations within a couple miles.
The arcade is very small. 10 games roughly...and expensive!
Billiard a equipment is available during business hours. Ping pong balls cost money and come from a gum ball machine.
There is no on site store. They advertise a souvenir style store and basic grocery needs across the street at Marriott cypress harbor. At that rate, save your money. Publix, 7-Eleven, and CVS are a mile away.
Our room was decent. The bedrooms were next to each other, each with a bathroom (at least in the villa). The master bedroom has no privacy in the shower and glass shower doors. Very nice and roomy showers however.
The cable t.v. Was rather poor. FX did not come in, which is one of our favorite channels. Some channels were only coming in analog format. So the screen was fuzzy. It was big name channels like HBO and Starz. Not sure what this was all about but a bummer.

In general:
The kitchen was decent. White counters and appliances. Good cookware and dish ware to use. No complaints there.
Air worked amazingly.
Balcony was pleasant. Fully screened in with a full table setup.
Living area and dining room table was rather small. I don't see it being to comfortable for more then 4 or 5.
Bed was very comfortable. Plenty of pillows and nice comforter.

All in all, it's not a bad resort but definitely for families. If you are traveling with just adults or as a couple, I would recommend Marriott's Grande Vista. It's on the other side of the Faldo Golf Institute and the same distance from all the locations listed but the rooms are spacious and more modern and the resort offers more free things with a bigger and nicer layout. There are also a couple more pools with bars at them as well as a nice bar and restaurant by the main pool with great service. Definitely more of what you expect from a Marriott brand. Also includes a Pizza Hut express and store on site.

Like I said, good resort for families and kids but other then the pool everything seemed to be extra and just not what I come to expect from the Marriott name. Expect average and you will be fine.

Stayed January 2013, traveled as a couple
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Athens, Georgia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2013

Really enjoyed three nights at the property. On a business trip with colleagues and decided to try the condo route instead of multiple hotel rooms. Property was great. Staff was friendly and the location was perfect. Highly recommended.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph, Michigan
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 25, 2013

This is a "Typical" Marriott Vacation Resort. It's probably the smallest one I've ever stayed in and was very close to the Interstate. ( most Marriott Vacation Clubs I've stayed in wind their way back off the Interstate so you don't SEE or really hear traffic noise ) This Marriott is EXTREMELY nice if you have SMALL Children!! They have 2 pool areas. One has a Pirate Ship with lots of water shooting everywhere and it's in a very shallow pool where even toddlers can run around and have fun. The other pool area has a deeper pool (maybe 4 feet or so) and has a Medium size water slide. Connected to this pool area is a water play park with NO POOL but has a TON of water shooting everywhere from everything where the kids can run crazy. The activities are geared more towards little kids/teens and not much is offered for adults. So, this being said, if you are a family with small children you will most likely LOVE this place. BUT... if you are trying to "Get-a-Way" from it all, you will be better off at the Marriott's Grande Vista Resort. There is NO WHERE for adults to go to be away from RUNNING, YELLING, SCREAMING, CRYING kids. (no such thing as a quiet pool or a pool area that isn't geared just for kids) Another thing to consider, this was not an originally MARRIOTT BUILT resort. (purchased and refurbished) So, the walls are VERY thin and you WILL be able to hear the conversation in the room next to you. All the doors SLAM shut and almost bounce you out of bed. The elevators have an ANNOYING high pitched ALARM that goes off from about 6am - 10pm. Any time someone holds the doors open for long enough to get your family or luggage loaded on... the alarm sounds!! If you desire to sleep in past 7 or so, bring some good ear plugs. (they worked for me) If you notice you take a shower and run out of hot water before you finish (leaving whoever is showering behind with cold water) just contact maintenance. They will fix the hot water problem. (not sure why it's a problem to begin with but, whatever... just wish we would have complained before day 3!!) This is LESS than what I expect from Marriott but I guess I can see where young families would enjoy it here. If I wasn't sitting here in my room listening to the family talking next door (not to mention them trying to come thru the door that connects our room to theirs) I might have rated it slightly higher.

Room Tip: High floors have a little more privacy. We were on an end unit but the elevator alarms were STILL L...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott's Harbour Lake

Address: 7102 Grand Horizons Boulevard, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Orlando
#74 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marriott's Harbour Lake 3*
Reservation Options:
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Also Known As:
Marriott`s Harbour Lake Hotel Orlando
Marriott Vacation Club Orlando
Marriotts Hotel Harbour Lake
Marriott Orlando
Orlando Marriott
Horizons Marriott Vacation Club Orlando
Horizons Marriott Orlando

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