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“Amazing amazing amazing” 5 of 5 stars
Review of Hawthorn Suites Lake Buena Vista

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Hawthorn Suites Lake Buena Vista
3.0 of 5 Hotel   |   8303 Palm Parkway, Orlando, FL 32836   |  
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Ranked #87 of 326 Hotels in Orlando
Rugby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Amazing amazing amazing”
5 of 5 stars Reviewed July 7, 2013

I read almost every review i could find about this hotel and now understand why they are nearly all so good. This was our 3rd time in Lake Buena vista and this was by far the best hotel we had stayed at even though it was by far the cheapest too. Staff were brilliant especially Luis & Bernard. Breakfast was good and saved us a fortune, the rooms were so big it was great. Decor is a bit dated but you could not fault the cleanliness at all! The cleaners were there all day cleaning the stairs and lifts even several times a day. Can't wait to come and stay again!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 9, 2013
Thanks so much for your comments. We are delighted to hear that we exceeded your expectations on your recent stay. We appreciate your compliments of our staff, and we all look forward to welcoming you back on your next visit.
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2013

We just got back from staying 2 weeks in this hotel and I can honestly say that I could not find anything at all not to like about it. The location is great for all the parks, airport and major routes to the coast. The accommodation is spacious and spotless with excellent housekeeping service on a daily basis. The staff could not be more pleasant and helpful and it really was an excellent stay. It wasn't even the most expensive and in fact I thought it was great value for money, and as the suites are so large there are not masses of guests and the hotel never feels like its full of people like some of those great big high rise hotels you see. Seriously if you want somewhere great to stay in Orlando then this is the place to go.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 3, 2013
Thank you for your review. We pride ourselves on great service, so we’re glad you had an excellent experience. Our team members will be happy to hear they helped make your stay a great one. Thanks for choosing to stay with us, and we hope to see you again the next time you’re in Orlando!
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Gulf Beaches, Florida
Top Contributor
120 reviews 120 reviews
51 hotel reviews
Reviews in 37 cities Reviews in 37 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 1, 2013

This property is good for it's rating. Actually in the room as I write this review. Bathroom vanities and kitchens could use an upgrade but they are clean, No flat screen TV's. Furniture is okay, typical for star rating and appears to be a few years old. the TV is so heavy that it is causing the top top of the dresser to hit the drawer. No fee for internet is nice (nothing worse than that these days). Seems to be a great spot if you come with kids. Bed seems comfortable but then again I like beds as hard as a rock. Property overall seems pretty well maintained and the front desk manager was friendly. I booked the room using an online discount website for a very reasonable rate. Would i stay here again?....maybe. I am on traveling on Biz and find some pretty good full service 4 star spots for about the same price.

Room Tip: stay away from the elevators.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 9, 2013
Thanks so much for taking the time to review your stay, especially while still staying with us. We appreciate your comments, and hope that you will let us know if we can do anything to assist you while you are here. Thanks again.
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013 via mobile

We booked through Expedia on a night they were sold out. At no point did they place the blame on no one. They did everything they could to get us a room. We were placed on their show room.
What really made them stand out from the rest of the places we normally would stay when we come to Orlando (Peabody, Gaylord, and Lowes properties) is that they really went out of their way ( GM- Rafael & Front Office manager Luis) to make sure that our anniversary went as I planned:) They don't have F&B outlets but they were able to accommodate my request of having Chocolate Strawberries and Champagne, and a Beautiful Anniversary Card delivered to the room while we were enjoying the pool. (OMG...the chocolate was amazing!!)
Overall, we really enjoyed our stay and left feeling special! Great Team Rafael! Keep up the great work!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 2, 2013
Thanks for the kind review. We pride ourselves on having impeccable hospitality and we are pleased to read that we exceeded your expectations. We’re so happy to hear that our team members were able to accommodate all of your requests and made your anniversary a very special one. We can’t wait to give you another great stay the next time you’re in the area!
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 26, 2013

Stayed for duration of holiday and was ideal. Great service, decent breakfast, nice pool and spa.

Plenty of parking even if returning late at night. Free wifi that worked constantly.

King suite room was great with separate lounge area from large bedroom.

Perfect location, so easy to get to any of the park areas. Downtown Disney so close and loads of restaurants nearby. Crossroads just round the corner had a great selection of places to eat.

Excellent value for the price and exactly what I wanted when choosing a place to stay in Orlando. Glad I opted to stay here rather than on somewhere on International Drive.

Room Tip: King Suite was a great size
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 2, 2013
Thanks so much for your review. It sounds like you had a fantastic stay with us, and we appreciate you letting us know. We hope that you will choose to stay with us again the next time you are visiting Orlando so that we can show you the same great hospitality. Thanks again.
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ESSEX
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2013

This hotel while tired around the edges is a fantastic base for an Orlando holiday. Our room was on the ground floor so quick access to the pool and parking lot. The sofa bed has seen better days but our teenage daughter slept soundly in it for 14 nights and the connecting doors to the shared bathroom gave her and us some privacy. The kitchen is well equipped tho the dishwasher is noisy so my advice is to run it when you go out.

The reception staff are super friendly especially Luis and Tim. Reception can be busy as only one manager works there at any one time selling tickets and shop items in addition to running the hotel. There is a very friendly helpful vibe to the place.

Breakfast is amazing and identical to the buffet's you see at Sizzler and the type. We must have saved $300 in breakfast coffee and fruit by taking advantage of the free breakfast each day. The porridge is already sweetened so just add fruit - yummy.

Parking is free and there are eating places in walking distance and a huge Walmart at the other end on Turkey Lake (10 mins by car).

The TV's are not flat screen but tbh we were too tired to bother with tv. Beds are comfy. Fridge is noisy, it makes it's own ice but you soon get used the sound.

All in all a great place to stay thanks Hawthorn Suites LBV.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 2, 2013
Thank you for writing us such a rave review. We appreciate your kind words about our amazing breakfast and friendly staff members. We look forward to your return visit!
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Largo, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2013

Great place and Great price. Close to the highway but off just far enough. Large rooms and clean. Fully loaded kitchen that included plates, pots, pans, dishes, toaster, coffee maker, hair dryer, iron and iron board. Queen beds were great with a TV in each room. Totally better than i expected and bigger. Room was quiet and peaceful. Good breakfast in the morning. Will defenitally recommend this hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, July 2, 2013
Thank you for your review. We are delighted that you enjoyed your suite and that we had everything that you needed. We appreciate your recommendation to others, and we look forward to welcoming you back on your next visit. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites Lake Buena Vista

Address: 8303 Palm Parkway, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Best Value Hotel in Orlando
#76 Family Hotel in Orlando
#77 Romantic Hotel in Orlando
#106 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites Lake Buena Vista 3*
Number of rooms: 120
Official Description (provided by the hotel):
The closest Hawthorn Suites to the Walt Disney World Resort! Just one mile from the entrance to Disney. Executive guest rooms perfect for corporate travelers and One Bedroom suites featuring fully equipped kitchens, separate living and dining room. Tropically landscaped outdoor pool area & jacuzzi. Complimentary scheduled transport to Disney and free hot breakfast. Two hour manager's reception in the evenings Monday-Thursday. ... more   less 
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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