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“Best kept secret in Disney! Our fourth stay at Hawthorn on Palm Parkway.” 5 of 5 stars
Review of Hawthorn Suites Lake Buena Vista

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Hawthorn Suites Lake Buena Vista
2.5 of 5 Hotel   |   8303 Palm Parkway, Orlando, FL 32836   |  
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Ranked #62 of 328 hotels in Orlando
New Jersey, USA
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
78 helpful votes 78 helpful votes
“Best kept secret in Disney! Our fourth stay at Hawthorn on Palm Parkway.”
5 of 5 stars Reviewed December 1, 2012

We took our tenth trip to Disney and won't stay anywhere else. The price, location, room amenities, breakfast and wonderful treatment we received from Luis at the front desk are far superior to the other hotels we stayed in during previous trips. We stayed eight nights and paid under $100 / night, inclusive of tax.

The free breakfast was plentiful and the choices were great. The staff was very courteous.

The bed was moderately comfortable and the shower worked well.

The location is perfect, just a short trip to any of the parks and Downtown Disney. Wireless and parking are also complementary.

The pool was very nice and often quiet. There are two washing machines and two dryers on the second floor for the entire hotel to share. $1.75 in quarters per wash and per dry cycle.

We love the fully equipped kitchen and full size refrigerator. There's a Winn Dixie a few blocks drive away behind the hotel.

We won't stay anywhere else!

Room Tip: Pool view on the fourth floor
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, December 4, 2012
Thank you for your review! We are delighted to hear that you won’t consider staying anywhere other than the Hawthorn Suites by Wyndham Lake Buena Vista when visiting Orlando. We appreciate your loyalty, and look forward to welcoming you back on your next visit.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
North Bethesda, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 28, 2012

Excellent location and not surrounded by traffic and crowds, but still super close to everything. Very well kept & clean. I luv the “space” having something akin to a 1-bdrm apts. Being “over” the Parks, really enjoy the solitude by the pool all day as all the tourists are out standing in lines somewhere. And, I actually do grill by the pool…plenty of tables and gazebo. It’s the only place I stay now…probably 3 weeks next time.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, November 29, 2012
We are glad that you enjoyed our excellent location, cleanliness, and pool area. We strive to provide the most enjoyable experience for all of our guests! Thank you for your loyalty. We value you so much, and can’t wait until your next visit.
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Shropshire
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 28, 2012

This hotel exceeded my expectations. The 4 things I always consider when writing a review are: location, cleanliness, is the shower hot whenever I want a shower and are the walls to adjoining rooms thick enough so I can't hear my neighbours. This hotel scored top marks on all these aspects. The free breakfast ( a rarity in the US) was perfect and saved us a lot of money. All the parks can be reached easily by car without having to drive on the interstate if you don't want to by travelling up Palm Parkway/Turkey Lake Road which means you miss a lot of traffic if travelling in rush hour. Lots of restaurants close by within a mile or less which you can walk to if you want Hooters, Denny's, Sizzlers, Chilis to name a few, if you want to drive though they all have loads of parking. The Managers reception at the hotel was an added bonus with free wine, beer and snacks (popcorn, pretzels) on weeknights for a couple of hours. Considering this is a 2 1/2 star hotel you won't be disappointed.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, November 29, 2012
We are so happy that we exceeded your expectations in location, cleanliness, amenities, and noise control. We’re also glad that you enjoyed the breakfast and convenient location. We sincerely value your thoughts and opinions! Thank you for your kind words, and we look forward to your next visit!
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East Sussex
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 27, 2012

We recently stayed for 10 nights at this hotel as part of a Virgin package holiday. Our room had a separate dining area/lounge and kitchenette and the bedroom had 2 very comfy queen sized beds. The bathroom had a shallow bath and shower and there was a separate room with washbasin and vanity unit with a good sized mirror and hair dryer which was great for getting ready.
The decor is a little tired, but the room was comfortable and clean and it was useful having a full sized fridge. There is a microwave, dishwasher, 2 hob rings, but no kettle. Cups, plates, wine glasses, cutlery all provided if needed.
One thing which was a bit disappointing was there was no safe in the room and the hotel did not have a spare one to offer us. They said one should come free after a couple of days and took our room number, but no-one ever contacted us to advise one had come available.
The free breakfasts were ok, usually a choice of egg, one other hot savoury item such as sausages, bacon or corn beef hash and then a sweet hot item such as pancakes or French toast along with bread and muffins or bagels to toast and the usual cereals and fruit. Tea and coffee available all day.Was a bit manic one morning when they had a coach party staying and it took a while to get a table, but otherwise it was fine.
We took advantage of the Manager's reception a few times and it was nice to chat with Jordan who was the server for this. You can have 2 glasses of wine or beer and they also have crisps/nibbles which you help yourself to. The wine was surprisingly good!
The free transport to the parks was a real bonus (though only Virgin give you free transport to Disney, Seaworld and Universal - think only Disney was free to other guests and you had to pay $10 for other parks?) Buses were a bit tired, but they arrived on time and for Disney & Universal there was a choice of pick up and return times. You had to book the Seaworld bus 24 hours in advance. Takes about 30 mins to get to Epcot (and you can get free transportation from there to the other Disney parks) but probably 1 hour 10 mins to get to Universal. We'd never done Orlando without a car, but it worked really well - stress free and saved a lot of money on car hire and parking fees. Also a good opportunity to swap tips with fellow travellers.
The hotel is in walking distance from Downtown Disney (about 40 mins) or you can get a Lynx 50 bus for $2 each (exact fare needed) at a bus stop close by.
Plenty of restaurants within walking distance - closest 5/10 mins. Also various restaurants that will deliver or you can order takeaway from. Supermarket selling basics as well as wine/beer etc 5/10 mins away.
Pool area clean and pool water quite warm, but chairs could do with cushions as not very comfortable and free towels to use are tiny.
We had one mishap - the maid put my husband's Swiss army knife in the dishwasher (not very Eco friendly as we had only used 2 glasses, one cup and a couple of spoons!) and the dishwasher was faulty as it did not switch off and the knife was ruined :( We are currently waiting to hear from the Manager about this, though the guy on Reception was concerned, particularly as it was an engraved knife which my husband had had for many years and had sentimental value.
All in all though, we had an enjoyable stay and the hotel was perfect for our needs.

Room Tip: We had 406, which did not have a great view and was quite dark, but to be fair, after a hard day'...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, November 29, 2012
Thank you for taking the time to write a detailed review of our resort. We’re glad to hear that you valued our accommodations, manager’s reception, and convenient location to nearby attractions. We are sorry to hear about the small mishap during your stay and will pass it on to the management team. We hope to see the two of you again in the near future!
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ESSEX
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 20, 2012

Just returned from our 3rd visit to this hotel and were not disappointed at all, had a WONDERFUL welcome from Luis on our arrival who confirmed we had the same room as previously, as we had asked. We find the location of the hotel really convenient, ALL the staff (especially Luis) are so friendly and helpful, we find the breakfast fine (great scrambled eggs) and saves having to go out to find somewhere to eat and again here the staff work non-stop filling everything up. Free internet worked really well. We are already talking about our next visit and would definately return to this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, November 26, 2012
We are happy to hear that this was your third visit to our hotel! We greatly appreciate your kind words, and it sounds like you both had a great time once again enjoying our breakfast, accommodations, and staff. We look forward to seeing you again on your next visit to Orlando!
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HUTCHINSON
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

The hotel was well-kept, clean and attractive in appearance.

Check-in went smoothly and efficiently.

The was a minor problem with the room ... this was reported to the front desk that responded immediately and the problem was fixed.

The room was well decorated, clean and had plenty of room.

Parking was easy and plentiful. In addition, the hotel is within easy driving distance (2 - 3 minutes) of many restaurants, and within 10 minutes driving of Disney World.

I travel to many hotels and motels throughout the year, and this was a fine hotel and very reasonably priced.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, November 20, 2012
Thank you for your comments! We’re so glad that you enjoyed our spacious rooms, convenient parking, and great location. Thank you for sharing all of your thoughts. We strive to provide the ultimate experience for each and every guest. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayamon, PR
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

Great place, excellent service and the location couldn't be better. They offer complimentary breakfast which is a great deal! The food isn't the best I've had but you get a full breakfast buffet (eggs, ham, bread, cereal, bacon, pancakes, fruits, yogurts, bagels, bread, etc) free... Can't ask for more! If you're doing the parks this place can't be beat in terms of value and location!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review, November 20, 2012
Thank you for sharing your review. We are thrilled to hear that you had an excellent stay and a wonderful vacation. We are also happy to hear that you enjoyed our breakfast options, location, and service. We hope to see you back at our resort for another vacation next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hawthorn Suites Lake Buena Vista

Address: 8303 Palm Parkway, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Romantic Hotel in Orlando
#63 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites Lake Buena Vista 2.5*
Official Description (provided by the hotel):
The closest Hawthorn Suites to the Walt Disney World Resort! Just one mile from the entrance to Disney. Executive guest rooms perfect for corporate travelers and One Bedroom suites featuring fully equipped kitchens, separate living and dining room. Tropically landscaped outdoor pool area & jacuzzi. Complimentary scheduled transport to Disney and free hot breakfast. Two hour manager's reception in the evenings Monday-Thursday. ... more   less 
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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