First of all I should mark that we stayed at this hotel on a employee-rate so I can't say anything about the value for money. However, seen from a more objective viewpoint the hotel was a let down. Rooms we wore down and our shower didn't work throughout the whole stay. Even if we told the night manager the first night, no one ever showed to fix it, so we had to borrow the shower from our friend in a connecting room. Rooms seems like its totally lacking any form of sound isolation and our door looked like someone had tried to break it open. Safe did not work and the general service was not good. Breakfast was terrible, and they stopped refilling 15 minutes before it ended.
There are som positives as well as the location was great, free parking, and the woman working with selling tickets to the attractions in the lobby was nice. However in general this hotel really needs to get their act together.
- Official Description (provided by the hotel):
- Whether you're planning a family vacation to Florida or a professional business trip, the Country Inn & Suites Orlando Universal hotel is a great place to stay. Our Orlando hotel near Walt Disney World® Resort, Universal Studios® and Sea World® theme parks offers a convenient, scheduled shuttle for guests, to ensure your trip is hassle free. We have Orlando hotel rooms and suites for every occasion, and offer a complimentary hot, continental breakfast, outdoor pool, boardroom, Fitness Center and more. With all the perks available at the Country Inn & Suites Orlando Universal hotel, there's no better place to stay during your Florida vacation. ... more less
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- Also Known As:
- Country Inn And Suites Orlando Universal
- Country Inn & Suites Orlando Universal Hotel Orlando
- Country Inn International Drive
- Country Inn Orlando
- Orlando Country Inn