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“Excellent Customer” 5 of 5 stars
Review of Hampton Inn Orlando/Lake Buena Vista

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Hampton Inn Orlando/Lake Buena Vista
2.5 of 5 Hotel   |   8150 Palm Parkway, Orlando, FL 32836 (Lake Buena Vista)   |  
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Special Offer
Free Hot Breakfast
Ranked #13 of 328 hotels in Orlando
Bloomingdale, Georgia
1 review
1 helpful vote 1 helpful vote
“Excellent Customer”
5 of 5 stars Reviewed April 25, 2014

I just wanted to say There is two employee's at this hotel By the names of Ashton & Wesley you went above and beyond the call of customer service, They made me feel very welcome and even better about moving to Orlando to come work at Disney they also tried to help me find a roommate or room for rent in anyway they could, they also gave me a congrats card and welcome to Orlando and gave me any advice they could and that to me was very special, especially since this will be the first time moving away from my family. I would highly recommend this hotel to anyone.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,286 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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  • French first
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English first
montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

This hotel is perfect in every way. Personnel are wonderful. Location is great. Very clean and wonderful breakfast area. Although hotel was sold out we always found room to sit for breakfast. It made us feel good when front desk manager checked in with us after 5 days to make sure we were satisfied.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

We came here for a family vacation to Disney and with the help of Wesley at our late night check in he guided us on the parks with information on rides, places to eat, and things that you must see. Any questions on Disney he's your guy!!! Breakfast was wonderful and complementary and the woman who works it I believe her name was Wendy always had a smile and was very welcoming. We came back for a dip in the pool and down time to relax and this place had it all pool and hot tub. My kids loved it. We needed help with the area choosing something to eat that's different from Tampa since we recently moved there. Shaylin was working the front desk and it was very busy but she had a smile on her face and excellent customer service gave us pamplets to many places. The staff here and especially those two make this hotel wonderful place to stay and because of them I'll choose this hotel everytime as well as tell others!!!!!!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar Hill, United States
1 review
5 of 5 stars Reviewed April 21, 2014

Great hotel, very friendly staff, nice and clean rooms, very family-friendly. I stayed in this hotel with my family during our visit to Walt Disney World. It is conveniently located about 15 minutes from the parks. We enjoyed our stay. The price is reasonable.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Floirda
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 20, 2014

We visited to celebrate my husband's birthday and they went out of their way to make it special. Katelyn is a joy and escorted us to the room to find birthday decorations, a birthday card from her and cookies. We hope they know what a gem she is to the Hampton Inn. Also, we want to mention Juan at the front desk. We had a couple of minor issues which he handled quickly and courteously and very much to our satisfaction. The rooms are very nice, clean and comfortable and they have a good breakfast with many choices. It is also a great location.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2014

Excellent value. Good location close to Disney. Very clean property, friendly staff, and housekeeping was done very well. The continental breakfast is exactly what you'd expect from a Hampton Inn, with make-your-own waffles, eggs, sausage or bacon, potatoes, cereal, yogurt, etc. The Disney shuttle was not the greatest, as the routes don't always coincide with park hours the best. Aside from that, my fiancé and I were very satisfied with our stay.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lady Lake, Florida
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 14, 2014

This Hampton Inn is and has been for a number of years my favorite hotel to stay at while visiting the theme parking. Its location makes it easily accessible to all major parks. The property is kept clean and the staff is the very nice. The breakfast room is always kept clean, and Miss Wendy, a member of the breakfast team is so nice and does a wonderful job keeping the breakfast bar stocked. No matter how busy she is she always has a smile and a kind word the the hotel guests in the morning. The front desk staff is always welcoming and does a great job. That's what keeps the guests coming back to visit.

Room Tip: Do not be afraid to book a room close to the elevators. They are very quiet.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Orlando/Lake Buena Vista

Address: 8150 Palm Parkway, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Orlando
#13 Top resorts Hotel in Orlando
#16 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Orlando/Lake Buena Vista 2.5*
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Also Known As:
Hampton Inn Orlando/Lake Buena Vista Hotel Orlando
Hampton Inn Lake Buena Vista
Orlando Hampton Inn

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