It's very much like other Fairfield Inns we've stayed at but the room was actually bigger than most. The staff were all great, from Dennis during check-in to Galena at breakfast making sure we start our day right. The location is the best especially if your target destination is Universal Studios. Not only that, just across the street is Walgreens and several restaurants including Burger King and Golden Corral, about a block away from McDonald's and Starbucks. It's also a very short drive to Fun Spot for go-karts and to the outlet mall if you want to go shopping. As with the other reviews, the cookies were delicious! They also have free Wi-Fi and the signal was strong even on the fifth floor. The only disappointment for us is the shuttle service. It was one of the reasons we chose this hotel but they only do one drop off at Universal around 8:15 in the morning and one pick up from Universal at 7:30 in the evening. Even though you can walk to Universal, 20 minutes walking in hot Florida weather is horrible. We ended up parking at Universal which was $16/day but we don't have to leave so early and wait too long especially when the kids are tired enough from walking around the park.