This review is grossly overdue but I really want to stress what a wonderful experience we had here! The staff was perfect! Sincerely friendly and professional! Location was perfect! Universal Studios was walking distance from the hotel. Plus they had a shuttle service which we did use in the evenings. Our room was clean and comfortable. Our travel agent had booked us somewhere else but after reading reviews I made them change to this place! The other place was a little cheaper (through the travel agency) but the reviews about the staff were scary and it offered less amenities. Fairfield Inn is truly a gem and we highly recommend it to everyone.