I am in the process of relocating to Orlando, so I have stayed at this hotel several times in the last 9 - 12 months. My last stay was 3 weeks! I cannot say enough about the staff. They are more than wonderful! So friendly and genuine. Unfortunately, I got sick on my last trip, and the front desk staff (I believe her name was Renee?) not only brought me menus, but offered to bring me hot tea as well. I looked forward to Ms Galinda in the dining area every morning. I was greeted when I left every morning and when I came back every evening. My bed was the most comfortable ever. The staff makes this hotel stand out. It is also conveniently located for shopping and dining. I'm on my way back, and sad that I am not able to secure this hotel for my stay.