I am an avid fan of Marriott properties - however this visit required a rather harsh review.
Made my reservation, online....well in advance....for a King Room. Had my confirmation, and everything is good to go. Have stayed here before, and never had any problems.
However, upon arrival----I was told that they "over sold" the rooms, and had no King rooms available. Front Desk reception was very helpful, however could not provide me any further info----other than "We changed your reservation from a King to 2 double beds, because we oversold the hotel". Unfortunate for me----I cannot sleep in a double (comfortably) due to my height.....plus, it wasn't the room I reserved.
The hotel is very nice-----very close to Universal----and a great free breakfast. However, the poor Management (overbooking their property) and the lack of any assistance to get me into a King room, prevents me from recommending this property----especially when there are so many hotels nearby.
Check your reservation the day before.....just to make sure you still have what you reserved.
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- Also Known As:
- Fairfield Inn And Suites Orlando Universal Studios
- Fairfield Inn & Suites Orlando Universal Studios Hotel Orlando
- Fairfield Inn Orlando
- Fairfield Orlando
- Orlando Fairfield Inn