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“Ok hotel, not a convenient location” 3 of 5 stars
Review of Fairfield Inn & Suites Orlando Lake Buena Vista

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Fairfield Inn & Suites Orlando Lake Buena Vista
3.0 of 5 Hotel   |   12191 S Apopka Vineland Rd, Orlando, FL 32836 (Formerly Country Inn & Suites Lake Buena Vista)   |  
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Free Parking
Ranked #50 of 328 hotels in Orlando
GreenLeadersSilver level
Jacksonville, FL
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Ok hotel, not a convenient location”
3 of 5 stars Reviewed September 21, 2013

I've stayed at many Fairfield Inns. This one was about average. The staff was nice and the rooms were okay. I mainly didn't like the hotel because of the location. It's like it was dropped into a mini mall parking lot. The location isn't very convenient and the parking lot was awkward. I'm not not-recommending the hotel, but checkout the other Fairfield Inns in the area first.

Room Tip: Of you have children, some rooms have bunk beds, which is nice
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 24, 2013
We thank you for your review of our hotel and for the room tip about the family suites. They are very popular among families with younger children thanks to the separate area for the kids complete with bunk beds, PS3 gaming system and Panasonic 32” flat screen LCD TV. We hope you will consider a return trip to stay with us again at the Fairfield Inn & Suites Lake Buena Vista on a future trip to the Orlando Walt Disney World area.

Sincerely,

Sean Lower
General Manager
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365 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Georgia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 19, 2013

We stayed at this property while visiting Disney World for a few days. The hotel is just average. We stayed in a King suite with our 2 1/2 year old. The staff were very friendly and helpful. I think the guy's name at the front desk was Jacob. He was very nice and extremely helpful. I read the reviews and most were accurate the hotel did seem a little dated. It is located in a strip mall but that did not bother my family. we did not have a problem with parking. The room that we stayed in had to have been dusty because it triggered my son's allergies. He coughed and sneezed while in the room. Thankfully we were not in the room long at all! The breakfast was good and there were a Lot of options! We were also able to purchase our Disney tickets at this hotel. This location is really close to Disney. We were also close to numerous restaurants and the premium outlets!!!

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 20, 2013
On behalf of the entire team of the Fairfield Inn & Suites by Marriott Lake Buena Vista, I would like to offer my sincere apologies for our hotel not living up to your expectations. I would like to ask if you could share the room number that you stayed in so we can be sure we have addressed the dust you mentioned. We hope you will return to visit the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista on a future visit to the Orlando Walt Disney World area.

Sincerely,

Sean Lower
General Manager
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OPA LOCKA
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2013

This Hotel was great! We were at this hotel for 5 days 4 nights for my son 3rd Birthday. Checked in sept.2-sept.6 2013 Very clean, good service, The staff was very friendly and helpful. The breakfast was good too. They had a lot of things: Scrambled eggs, Waffles,sausages,bagels,muffins,coffee,cereal,etc...The room was a good size. It was Me, my husband and 2 chilrens ages 3 and 1. The beds are very comfortable!
There's a lot of restaurants around the area. I even found a Cuban restaurant. I also found a Winn-Dixie supermarket not even 5 mins away.
Only a few miles from the parks. About a good 10-12 mins from Disney.
Will stay at this hotel next time for sure!

Ashley - From Miami, FL

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 20, 2013
We thank you for choosing to stay at our hotel while celebrating the 3rd birthday of your son and we hope you have many wonderful memories of this special occasion. We hope you will return to the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista on a future visit to the Orlando Walt Disney World area.

Sincerely,

Sean Lower
General Manager
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Buffalo, New York
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 12, 2013

Overall, we had a good experience. The room was nothing fancy, but clean. A nice tv, good sized bathroom, etc. The free breakfast was well done - maybe a bit too busy for my liking, but that's probably a good sign. They had waffles, scrambled eggs, sausage, in addition to the standard bagels,muffins, coffee, cereal, oatmeal, fruit, yogurt. In short, you will not need to go out for breakfast unless you are looking for something special.

The location is excellent, literally right next to a strip mall with Giordano's Deep Dish pizza, a supermarket .5 mi down the street, and close access to Downtown Disney, and the other Disney parks. The pool is nothing special, then again they don't hit you with a resort fee that many hotels in the area do. Bedding is ok, not high end, but I did get a good nights sleep.

All and all, a great spot to stay at for a Disney/Orlando vacation.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 13, 2013
Our hotel provides an outstanding value for the Disney Lake Buena Vista area considering the great room rates, free WIFI, free continental breakfast, free parking and free scheduled Disney transportation. Every room or suite in the hotel provides a mini-refrigerator, microwave, coffee maker, iron with ironing board and hairdryer. Our prime location does provide very close proximity to Disney property including Downtown Disney as well as the theme parks. We are also close to a wide variety of restaurants and the shopping outlet malls. We thank you for staying at our beautiful hotel and for the review you shared with other travelers. We hope you will return to the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista on a future visit to the Orlando Walt Disney World area.

Sincerely,

Sean Lower
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

Good experience, good service! Very clean, quiet, free breakfast. Enjoy the pool and other areas from this hotel. Very convinient located close to all theme parks in Orlando. Beds are comfortable, it was a litter clustter for breakfast and maybe need more variety, but other than that we had a great experience at this hotel. Just a few miles from Disney World.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 5, 2013
We thank you for staying at our beautiful hotel and for reviewing it for other travelers. Our complimentary breakfast provides a delicious start to the day for our guests. We appreciate that you choose to stay at our hotel and we hope you will return to the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista on a future visit to the Orlando Walt Disney World area.

Sincerely,

Sean Lower
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, MO
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2013

This hotel was truly a hidden gem. We were made aware of it by a good Trip Advisor ranking in the area and we were not disappointed. With a 2 1/2 year old, we were able to get a suite and have her stay in her own room. The decor is modern and the room was very clean. We spent most of our time around the corner at Downtown Disney or (a little longer drive) at the Magic Kingdom. We were happy to pay less than $100 for a suite that was as nice and much larger than standard hotel rooms we considered around the corner.

In addition to paying 50% the rate of hotels on Hotel Plaza, we received free breakfast, free WIFI, and free parking. There are several restaurants in the strip mall next door that are convenient for an easy walk as well if you are around the hotel during meal times instead of at Disney. This hotel does not have a shuttle to the parks, but I'm actually glad that I drove as the cost of parking at the parks was offset by the convenience of coming and going as we pleased and we weren't hit for parking fees at the hotel.

I highly recommend this hotel and getting a suite if you have kids.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 5, 2013
Thank you for helping to share the word about our “hidden gem” of a hotel in the Orlando Disney area. The one bedroom king suites are very popular with families because of the door that separates the bedroom from the living room area. This provides privacy for family members in both areas, both of which contain a Panasonic 32” flat screen LCD TV. The bedroom has a king size bed and the living room contains a sofa bed. I apologize we did not communicate about our Disney Shuttle service. The complimentary Disney shuttles have three departures and three return trips daily going to/from the Disney transportation center at Epcot. From that point, Disney provides free transportation to the other three Disney theme parks. Our front desk team can provide more detailed information about this transportation. Thank you for choosing to stay at our beautiful hotel and for sharing your review with other travelers. We are pleased that you recommend the Fairfield Inn & Suites by Marriott Lake Buena Vista in the Orlando Lake Buena Vista Disney area.

Sincerely,

Sean Lower
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
129 reviews 129 reviews
48 hotel reviews
Reviews in 44 cities Reviews in 44 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 27, 2013

Visited the area for one overnight on our way home. Wanted to have dinner in Disney downtown and found this hotel for a good deal, we frequent Marriott properties and are part of their club.
Arrived around 3 pm and check in was easy. Front desk clerk upgraded us to a two room suite on the 3rd floor, room 311. She was very helpful and chatty, offering any help or info if needed.
We dropped our bags and headed over to the downtown Disney area to stretch our legs and find a restaurant to relax and eat. Very close proximity to the area, welcome sign just a block down the road. Easy to park and walk around.
Room was standard furnishings for a fairfield, private bedroom with king bed and dresser with flat screen tv on top. Small chair and closet. Main room has desk, dresser, pull out sofa bed and chair plus a sink, coffee maker and fridge/microwave beneath. Fridge was wobbly and froze our waters, but was handy to have one available if needed. Bathroom was all in one and was not large but big enough. one complaint I have is not one Fairfield in the last three or four I've been in have a working fan!! Bathroom gets steamed and stuffy after your shower. Bathtub was older and had a groove in the middle, shower was fine and hot water plentiful. Basic toiletries with shampoo, conditioner and lotion, bar soap. Hair dryer was inside hall closet, worked great!! Wifi free and had good signal.
Room overlooked parking lot and lots of hallway noise especially the maids early in the morning, knocking on doors and chattering loudly outside our door even though it had the "do not disturb" sign hung on the doorknob.
Breakfast is served in a large food area with lots of tables and seating. Basic fairfield fare, waffles, cereals, fruits, two hot dishes, yogurt, etc. got very busy around 8am with families ready to hit the parks. The hotel seemed to empty out about this time and only the maids were left to have loud conversations in the hallways. Lots of shouting back and forth!!
A great hotel for visiting the parks and many attractions in the area, free parking and feels very secure. Not a place to relax in the room or around the hotel. Timeshare person in the lobby was vaguely annoying but easy to ignore after his first few attempts to "help" us. Stopped by front desk on our way to check out and let them know about the broken fan. Man at front desk was fairly rude, answered the phone mid-conversation, barely listened about the fan or loud maids, offered an obligatory "sorry" and was back on the phone. Never made eye contact or seemed to listen. Put a sour note to the end of the trip.
Possibly on my list of inexpensive places to stay in Orlando area.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, August 29, 2013
We thank you for sharing these observations. We are pleased to hear the positive comments and for those areas where our hotel did not live up to your expectations, we hope you will accept our apologies. Our management team has reviewed your comments and we are taking corrective actions to resolve anything we have not already fixed. We thank you again for your review and your feedback which we are using to improve the experience other guests will have at the Fairfield Inn & Suites by Marriott in Lake Buena Vista.

Sincerely,

Sean Lower
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Orlando Lake Buena Vista

Address: 12191 S Apopka Vineland Rd, Orlando, FL 32836 (Formerly Country Inn & Suites Lake Buena Vista)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Orlando
#21 Best Value Hotel in Orlando
#50 Top resorts Hotel in Orlando
#69 Family Hotel in Orlando
#71 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairfield Inn & Suites Orlando Lake Buena Vista 3*
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Also Known As:
Fairfield Inn And Suites Orlando Lake Buena Vista
Fairfield Inn & Suites Orlando Lake Buena Vista Hotel Orlando
Country Inn Orlando
Orlando Country Inn

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