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“OUTSTANDING AS ALWAYS” 5 of 5 stars
Review of Fairfield Inn & Suites Orlando Lake Buena Vista

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Fairfield Inn & Suites Orlando Lake Buena Vista
3.0 of 5 Hotel   |   12191 S Apopka Vineland Rd, Orlando, FL 32836 (Formerly Country Inn & Suites Lake Buena Vista)   |  
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Ranked #51 of 328 hotels in Orlando
GreenLeadersSilver level
Sydney, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“OUTSTANDING AS ALWAYS”
5 of 5 stars Reviewed October 10, 2012

Just got in the door from our 8 night stay at the fairfield inn and suits lake buena vista and had to leave my review. Well as my wife stated earlier we have used this hotel numerous times as the country inn and suites then last year as a fairfield during the change over and choose to stay here during our stay this year. We were blown away by how nice the lobby looked as it was just being renovated last year when we were down. Nice to see some of the same staff around and the entire staff was super nice as always. I think what impressed me the most was that on the first two days we were having breakfast Sean Lower the general manager was actually in the dining area cleaning tables and emptying trash, which just goes to show that when the general manager is willing to get his hands dirty to help out I am sure that it motivates the whole staff to step up. As always the rooms and hotel were super clean and made for a very comfortable stay. We can't say enough good things about this hotel. The breakfast was perfect and had a bit of everything so we didn't have to eat the same thing everyday. thanks again to everyone at the hotel for making our latest trip an awesome one. Thanks,
Aaron Antonello

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, October 12, 2012
On behalf of our team, I would thank you for your repeat business over the years and for your kind words about our newly renovated Marriott hotel. For past guests who return after the renovation and change to Marriott, many say they are blown away by the beautiful finished product. It is great to hear your stay was awesome which is what we strive for with every guest. On a personal note, I would like to thank you for the kind words you said about me. Everyone on our team is cross trained to help out in different areas to ensure the operation runs smoothly, which should result in a great stay for our guests. On your next visit to the Orlando Lake Buena Vista Disney area, we hope you will choose to return and stay with us again at the Fairfield Inn & Suites by Marriott Lake Buena Vista.

Sincerely,

Sean Lower
General Manager
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360 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Middlesbrough, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 19, 2012

My wife and i travel to Florida every year but have never stayed in Lake Buena vista before. We normally stay near International drive but that area has lots its buzz in recent years so we decided on a change.
This hotel was a very pleasant surprise and reasonably priced. The rooms are expertly cleaned and definitely worth leaving a tip for the maid. The breakfast was excellent value considering its included in the price. I expected croissants and cereal, but there is a really good choice of hot and cold food.

I have to comment on someone elses review after they complained of too many children, WHAT?, your in disneyland ffs. Get a life.
This place is on disneys doorstep and is excellent in every way.
I really cannot fault it.
We will deffinately be back.

Norman and Lesley, UK

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 20, 2012
Your friends at the Fairfield Inn & Suites by Marriott hotel in Orlando’s Lake Buena Vista would like to thank you for choosing our hotel, for the kind words and for sharing your review. We often hear guests tell us our complimentary breakfast is excellent in quality and quantity. We are happy to hear you will definitely return for a second time when you visit Walt Disney World and all of the other nearby local attractions.

Sincerely,

Sean Lower
General Manager
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England
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 17, 2012

We've just returned from a week's stay in a Double room.

Rooms: We stayed in a 2 Double room which was more than spacious enough for 2 people. Plenty of storage including chest of drawers and a wardrobe. The beds were comfortable with plenty of choice of pillows (5 on each bed!), and everything was very clean. Bathroom was of a good size, with plenty of towels, complimentary toiletries, and good water pressure in the shower. Our room was a couple of doors down from the lift on the 1st floor - there was no noise through the walls from next door rooms, however we did get woken up a few times by noise from the corridor (people slamming doors and shouting to each other when getting in late at night). We couldn't hear the lifts themselves (as some other people have mentioned). Also the air conditioning in the room was far too noisy to have on at night (but we managed without) - there also seemed to be a big aircon unit outside the room which could be a bit noisy until about 9pm at night when it shut off.

Breakfast: Complimentary breakfast, with a wide selection (e.g. oatmeal, cereals, fruit, yoghurt, bagels/muffins, scrambled egg, sausage patties, make-your-own waffles, hot drinks/juice). The selection doesn't change each day but we didn't really find this a problem. We usually ate between 7-7.30am and there was hardly anybody else around, but on the last morning we ate at 9.30am and the breakfast room was packed with big groups and some of the food had run out and obviously not been filled up quickly enough. So probably best to eat early! Only criticism was use of disposable plates/cutlery etc as don't think this is very environmentally friendly!

Facilities: The hotel has a gym, games room, a small shop in the lobby. They also keep out hot drinks in the breakfast room during the day/evening so you can help yourself. The pool looked quite small, and is set next to the parking lot, so wasn't that appealing. But we didn't use any of these facilities so can't really comment. I think the hotel offers Disney shuttles but we didn't use these.

Service: Check-in and out was quick and painless. Maid service was good. Didn't have any unexpected problems so can't comment further.

Location: A straightforward 15-20minute drive to the DisneyWorld area (obviously depends on which park you're going to, and the time of day, for exact time), and about 10 minutes from Downtown Disney. Took us about 20 minutes to get to Universal. The hotel is on the edge of a strip mall which has some restaurants if you don't want to go far, and is also just down the road from the Crossroads Centre which has lots of restaurants, a supermarket and Pirate Cove Adventure Golf. Some people have mentioned parking - the hotel gives you a parking permit to display in your windscreen, and we personally never had problem finding a space near the hotel (i.e. not in front of the shops).

Overall we were happy with our stay - we felt the room offered excellent value for money and was an excellent base for the Disney area in particular.

Room Tip: Rooms further down the hall from the lifts would probably be quieter
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 18, 2012
We thank you for sharing your informative and well thought out review with other travelers. We appreciate the time you spent to evaluate our hotel from so many points of interest. We are glad to read that you found our hotel to be an excellent value for the money and an excellent base for the Disney area. We hope you will to return to visit the Fairfield Inn & Suites by Marriott hotel in Orlando’s Lake Buena Vista if you return to the Walt Disney World area in the future.

Sincerely,

Sean Lower
General Manager
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Miami Beach, Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 14, 2012

This was our first stay at this hotel, and it exceeded our expectations. Not only were comfortable accommodations amazing, but the customer service in every area was wonderful. The rooms were spacious and comfortable. The breakfast included was great. We could choose to go anywhere around Disney, Universal, Seaworld. Shopping outlets are close enough. Looking forward to our next visit.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 18, 2012
The location is certainly a great reason for choosing to stay at our hotel. The wonderful customer service, spacious comfortable rooms and great breakfast you mention are all great reasons to stay as well. We are pleased to hear that we exceeded your expectations. We thank you for sharing your review and we look forward to welcoming you back to stay with us again at the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista on your next visit to the Orlando Disney area.

Sincerely,

Sean Lower
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freehold, New Jersey
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 5, 2012

I have stayed at many Marriott hotels, but this is by far, my LEAST favorite. There were crowds of kids. Rooms newly rennovated with family suites with bunk beds & their own TV that the kids love. However, the room felt a bid closed in to me. Theatre and game room for kids and 2 computers in the lobby. I recommend this hotel ONLY if you have kids and you don't mind crowds. The pool is way too small and located in the parking lot. Close to the parks and friendly staff and breakfast was a nice variety. Many restaurants within walking distance. I had a few problems with my room, but all was resolved by staff.

Room Tip: Ask if the hotel is full before booking?
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 6, 2012
Please accept our sincere apologies for our hotel not living up to your expectations. We just finished our busy summer season and now that the kids are back in school in most areas, our hotel has slowed down. September is our slowest month of the year and a perfect time to visit if you are looking to avoid the crowds. The same is true for the theme parks since when the theme parks are busy, we are busy. We thank you for choosing our hotel to stay at and for sharing your review with other travelers.

Sincerely,

Sean Lower
General Manager
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Columbus, Ohio
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 4, 2012

We stayed here once a few weeks ago as part of a Disney vacation package (we did not know what hotel we were staying at until a few days before our trip, we did not get to pick the hotel) but were very pleased with this renovated property and its close proximity to Disney, The room was very clean and the staff was nice, so when we came back to stay a few weeks later, we picked this hotel again and had another great stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, September 5, 2012
The Team of the Fairfield Inn & Suites by Marriott hotel in Orlando’s Lake Buena Vista would like to thank you for choosing our hotel for your second stay in our beautiful newly renovated hotel. Our hotel is popular with families who reserve the Disney vacation packages due to the close proximity to the Disney parks as well as all the great amenities we have to offer. On your next visit to the Orlando Disney area, we hope you will stay with us again for the 3rd time.

Sincerely,

Sean Lower
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, PA
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 29, 2012

We stayed here for three nights in mid-August.
Check-in was no problem and in all of our contacts with hotel staff there were pleasant and courteous. The room was fine; the bathroom could have been a bit cleaner but not a major issue. The beds were comfortable and made for a good night's sleep.
On our first night the A/C unit compressor was extremely noisy; we reported it to the front desk the next morning and upon returning to the room later that day the unit had been replaced.
The hi-speed internet worked well; we did not use the pool. My wife did use the fitness center and thought it was well equipped.
The breakfast room is large and although it gets full we did not have any problem getting a table. The breakfast selections were great with eggs, sausage, oatmeal, cereals, fruits, pastries, a waffle maker and breafast sandwiches.
Overall, the hotel was good, we enjoyed our stay and would definately stay here again.

Room Tip: Request a room away from the elevator.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean L, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this review, August 31, 2012
We thank you for sharing your informative review that mentions in detail so many areas which travelers find to be important. We hope you will be able to return back to our beautiful hotel on your next visit to the Orlando Disney area to stay with us again at the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista.

Sincerely,

Sean Lower
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Orlando Lake Buena Vista

Address: 12191 S Apopka Vineland Rd, Orlando, FL 32836 (Formerly Country Inn & Suites Lake Buena Vista)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Orlando
#30 Best Value Hotel in Orlando
#51 Top resorts Hotel in Orlando
#67 Family Hotel in Orlando
#69 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairfield Inn & Suites Orlando Lake Buena Vista 3*
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Also Known As:
Fairfield Inn And Suites Orlando Lake Buena Vista
Fairfield Inn & Suites Orlando Lake Buena Vista Hotel Orlando
Country Inn Orlando
Orlando Country Inn

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