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“Last minute booking at a great price.” 4 of 5 stars
Review of Hampton Inn Orlando - Florida Mall

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Hampton Inn Orlando - Florida Mall
2.5 of 5 Hotel   |   8601 S. Orange Blossom Trail, Orlando, FL 32809 (Florida Mall)   |  
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Ranked #159 of 328 hotels in Orlando
GreenLeadersSilver level
New Jersey
Top Contributor
100 reviews 100 reviews
45 hotel reviews
Reviews in 66 cities Reviews in 66 cities
211 helpful votes 211 helpful votes
“Last minute booking at a great price.”
4 of 5 stars Reviewed November 9, 2012

After waiting around at the airport for several hours for a flight that eventually got cancelled, I needed a room nearby for my family of 5 with two small children. Nothing near the airport was available so I called Hilton directly and asked for the closest they had. They got me a room here at 8:30 PM for $89, which I thought was pretty good. They don't have an airport shuttle as they are about 15 minutes from the terminals, so taxi there was $38 and back for $30 (I have no idea for the difference as there was no meter, but I was stuck and had no choice). Hampton is my usual hotel of choice as they are pretty consistent with cleanliness and free hot breakfast, and this lived up to my expectations. I can't speak much about it as I arrived late and left early, but breakfast was good, the room was clean and the staff seemed friendly. There is a pool and workout room (I used neither). I didn't however see an office to use as that wouldve been helpful to print out boarding passes. There is a Dunkin' Donuts next door and a McDonalds next to that, so there are food choices as this is a pretty commercialized area. Overall I was pleased and it served my purposes fine.

Room Tip: Hotel is only two floors.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
miami, fl.
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2012

Stayed one in June 2012. Chose the property because it`s close to my son`s dorm, and the price was very reasonable. The place was clean, safe and quiet. The complimentary breakfast was very good. The only thing that kept this from being an excellent stay was the room cleaners. Twice, they knocked on my door telling me i had to leave! Now, i know checkout is 11am. But at 11:15, they knock on my door. I tell them, we are getting ready to leave. Again, at 11:30, they knock. This time i tell them, Look, please don`t knock again. We are leaving in 5 minutes. We did. EVERY hotel i`ve ever stayed in, will give you a few minutes after checkout to get ready and go. Don`t keep knocking on my door telling me i have to leave!

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BETHESDA
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 10, 2012

I and 4 colleagues stayed at the Hampton Inn, Florida Mall on 9/3 and 9/4. The rooms were booked as a block. I was at the front desk when my colleague (Jeff Freitas) checked in. The disk clerk confirmed that he would be checking out on 9/5. I was at the hotel, in my room until approximately 2 p.m. on 9/4. When we returned from our work in the evening, the management had taken Mr. Freitas belongings from his room, put them in a plastic bag, and taken them to the lost and found. They did not check with ANYONE before doing so. They told him (and me) that they showed a booking for only 1 night.

People make errors. It happens. When I spoke with the front desk and the hotel manager on 9/5 as I was checking out, they would not consider that they had perhaps made an error, would not consider an apology for the inconvenience, and otherwise made me feel not only unwelcome, but also unimportant.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOFM, Manager at Hampton Inn Orlando - Florida Mall, responded to this review, September 28, 2012
Dear Guest

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.
I would like to apologize on behalf of the hotel and its team for your stay.
As I Explained to you personally the reservation was for one night as your travel coordinator confirmed that for your friend Jeff Freitas, and we do have an Express check as the room was empty except for a pair of socks and one shirt which was assumed left behind by the guest that’s why it was in the lost and found. As your coworker Jeff confirmed everything was fine and he was extended for another night with no problems.

Once again please do accept my apologies and I do hope that will see you again in the Future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 10, 2012

Had a two night stay here before touring Florida. The hotel was clean and the staff where very nice and polite. The room was perfectly adequate for a short stay and the hotel is conveniently situated for shops and restaurants. The breakfast was very good too.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2012

I stayed at this Hampton during a business trip to Orlando on 7/4/2012. The hotel is very clean, nice and quiet. I did not use the pool, but the pool is very nice and also very clean. The work out room is new looking and the equipment is very nice. The best part is the Hampton breakfast. Breakfast was quite good. They will be upgrading to the new breakfast bar soon. I'm sure it will only get better. The price is a great value. I paid $79 a night. I would of paid $ 129 a night for the same room with out thinking about it, the rooms are that nice. I would and will stay here again.
David- R

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 10, 2012

We stayed here recently and the property is located on a busy road near restaurants and the Florida Mall, which has a lot of shopping, and dining. The lobby and hallways are in a purple scheme, which I thought was different for a Hampton Brand Hotel. The grout in the guest room had to be the cleanest I've seen in years. The overall room, and bathroom was very clean. Staff was helpful, and plenty of seating for the breakfast.

Great place for the price

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 6, 2012

The hotel had a peculiar odor, smelled somewhat like mildew. It was not near as nice as other Hampton Inns that we have visited. The breakfast was good, and the lobby was nice. The pool was very dirty and the chairs are worn out. Would not stay here again.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Orlando - Florida Mall

Address: 8601 S. Orange Blossom Trail, Orlando, FL 32809
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Mall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Orlando
#113 Romantic Hotel in Orlando
#123 Business Hotel in Orlando
#156 Family Hotel in Orlando
#159 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Orlando - Florida Mall 2.5*
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Also Known As:
Hampton Inn Orlando - Florida Mall Hotel Orlando
Orlando Hampton Inn

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