Expecting a great hotel we went through the Wyhndam site and booked a king room with bunk beds and a sofa bed for a family of five. When we checked in it was late at night to find no linens for the sofa bed. Everyone was ready to crawl in to bed at 11 pm to have just a mattress. We also asked for extra towels to be put in the room when we booked the room. I had to call at 11 pm for sheets, blankets, pillows and towels. When the cleaning staff came the next morning they took all the towels and left us with only three towels again. We even hung them so we could be "green" and room service would take the hanging towels anyways. I have to call twice a day for towels! The hotel also charges $15 dollars for self parking on top of additional resort fees. The online photos are very misleading, our room is very cramped and we were under the impression there was a separate room for the master suite. There are big bleach stains on the front of the couch and the bathroom shower leaked all over the bathroom floor flooding it due to a poor shower wall design. We used valet parking, and three times when we wanted our car we had to walk down to request they bring it up because no one would answer the phone.
- Official Description (provided by the hotel):
- Located just minutes from each of the Walt Disney World® Resort parks and only a few miles from Universal Studios,® SeaWorld and all the other attractions Orlando has to offer, the hotel is nestled on woodlands and part of the Bonnet Creek Resorts area. The resort is surrounded on each side by the Walt Disney World® Resort and is just off Epcot Drive, providing easy access to Interstate 4 and the Osceola Parkway. ... more less
- Reservation Options:
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- Also Known As:
- Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando