We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel, will book to stay again :)” 5 of 5 stars
Review of International Palms Resort & Conference Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added International Palms Resort & Conference Center to your Saves list
International Palms Resort & Conference Center
3.0 of 5 Resort   |   6515 International Drive, Orlando, FL 32819 (Formerly Holiday Inn Orlando International Drive Resort) (Florida Center)   |  
Hotel amenities
Ranked #235 of 326 Hotels in Orlando
Stockport, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Excellent hotel, will book to stay again :)”
5 of 5 stars Reviewed December 12, 2011

I read some of the reviews and sent an email before booking to stay in the recently renovated D block, the room was perfect for us, we had a problem with noisy neighbours so moved up one floor and the staff were very helpfull and friendly about our move, the room was very clean and beds and towels were made and replaced daily, close to the pool for the kids so that was great, was in the pool and spa every day as it was clean and heated, the food was a bargain and extremely nice so would definately go back and stay there again, centre spot on i-drive for everything if you dont drive like us, had a great time!! :)

Room Tip: email before arrival and request to stay in block D facing I-Drive, no noise from traffic :)
See more room tips
  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, Guest Relations Manager at International Palms Resort & Conference Center, responded to this review, January 9, 2012
Dear Lorraine

Thank you for choosing International Palms Resort Orlando for your recent stay. We appreciate your feedback and were delighted that your stay was excellent. We are proud of our renovations and pleased that you were able to experience our new product and enjoy many other amenities at the resort and around the area. When you travels bring you back to Orlando from Stockport, we look forward to taking excellent care of you again!

Thank you for your stay!
International Palms Resort Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,941 reviews from our community

Traveler rating
    375
    618
    453
    228
    267
See reviews for
847
498
50
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Wirral
Top Contributor
95 reviews 95 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 11, 2011

Will start of with the only negative point i have about this hotel and that is the first room we were put in in the large multi storey block was horrible, nasty bathroom with cracked tiles and a broken toilet, an air con unit that sounded like someone was mowing the lawn in your room, lifts that didnt work and according to other guests were constantly breaking down, basically the whole room was awful. After about half an hour we decided we could not stay in this room and went to reception to request a move to D block which we knew had been recently renovated, the staff were fantastic and immediately arranged a new room in D block (got the impression they get asked alot for room changes from the tower block). Well what a difference the room was lovely and virtually brand new with a lovely bathroom, two king size beds, brand new fridge and microwave and a nice flatscreen tv with loads of channels, the room number was 4077 in D block. I cannot comment about facilities in the hotel as we only used the room as we were busy all day and night going out and about and this hotel is in a good location to reach all the sights. You can walk to Universal, city walks and Island of Adventure in 20 minutes at a casual pace, wet n wild is literally 2 minutes walk across the street, Sea world and Auatica are a 5 minute bus ride down the road on the number 8 bus that stops right outside the hotel, crab house where you pick up the bus for busch gardens is a ten minute walk down the road. Also the number 42 bus stops right outside as well which takes you to the shopping malls. We found no need for a car as the buses took us everywhere we wanted to go and a weekly pass was just $16 purchased in advance from the Lynx bus website they even ship it to the UK for you. There are good eateries all around the area Buffalo Wild Wings virtually right next door is a good sports bar that offers decent pub food. Also Pointe Orlando about a 20 minute walk or 5 minutes on bus also offers a great choice of food Millers Ale House there was very good. Also more on the pricey side but so worth it is Charleys Steak House a great meal check my review list for more info on all the places we ate. All in all the International Palms is a good solid choice just make sure you get a new room. Enjoy!!

Room Tip: Get a newly refurbished room. We had 4077 D block great room
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, Guest Relations Manager at International Palms Resort & Conference Center, responded to this review, January 10, 2012
Dear DilbertPhilbert

Thank you for your review. We are delighted that you stayed and played at International Palms Resort Orlando. Our location is ideal with numerous amenities on property and around the area. We are also pleased that you were able to experience our renovated rooms. When your travels bring you back, we look forward to welcoming you!

We appreciate your business!
International Palms Resort Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2011

We decided to stay in one of the International drive hotels to save some money and had pretty low expectations as we stayed in Best Western before and it was just a place to crash at the end of the day and nothing more... We were pleasantly surprised by International Palms because it exceeded our expectations for the price we paid. The room was super clean and had a fridge and a microwave. There was room for our son to play with legos when we came back from the parks at night and in the morning. The appearance is very nice - there is a pond with gold fish inside the main building were we stayed and there is a big pool with a waterfall which we did not get to swim in due to weather, but we did get to enjoy the pool view while eating complementary breakfast in the cafeteria. There were a few choices of breakfast foods, but one could get tired of it if staying longer than 5 days... eggs, waffles, pancakes, french toast, hot oatmeal, cold cereals, fresh fruit salad, yogurt, croissants, bagels, toasts, etc. It's a self-serve buffet and waiters are there to bring you coffee, tea or juice. We enjoyed breakfast all 5 mornings we were there. Bottom line - would totally stay at this hotel again!

Room Tip: Ask for a room in a new (taller) building
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, Guest Relations Manager at International Palms Resort & Conference Center, responded to this review, January 10, 2012
Dear Ilosha,

Thank you for your recent visit to International Palms Resort Orlando. We recently had change in management companies, and are delighted that many enhancements have been noticed. Our Koi Pond is a primary focus, so make sure your son visits our pond when you’re back!

We appreciate your business!
International Palms Resort Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 4, 2011

Clean friendly hotel very happy despite some reviews I would rate it a four star.. We are in block D room 2087 and find everything to be great room is clean and housekeeping do a great job always clean towels and a friendly smile.. We find the breakfast to be good value and tasty the pool area is great clean and relaxing plenty of sun loungers and the pool is lovely and warm the spa is great and very hot love it...have been here ten nights now with another four to go ignore the critics I don't understand what there problems are.. Book with confidence!!

Room Tip: Block D 2nd floor renovated good rooms !
See more room tips
  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, Guest Relations Manager at International Palms Resort & Conference Center, responded to this review, January 10, 2012
Dear Cheekyvimto,

We are delighted that you choose International Palms Resort Orlando for your recent visit from Manchester! We appreciate your accolades and will share them with housekeeping and our Front Street Café restaurant. When your travels bring you back to Orlando, we look forward to welcoming you!

We appreciate your business!
International Palms Resort Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
puerto rico
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed December 3, 2011

i stayed there with my wife for a month in november. we only paid 600 pound approx so wasnt expecting much. i had read the reviews on here and was a little worried to say the least but dont be put off by these. Its very dated some walls are in the need of a revamp. the lifts have a mind of their own at times. on a plus side the rooms are big and cleaned everyday. they are dated but all we did was sleep in them. the pool is very good and heated . reception is ok ish only had 1 problem and took forever to solve but such is life. the bar and restaurant is ok for a quick drink before u head out. the drink prices are well over the top. room service from the bar is worth it if ur tired from the day. overall its cheap and cheerful. worth staying at aas a great location on idrive. dont be put off with some of the reviews. so they had a crack on the wall. who cares get over it. just one word of warning. when we checked out they tried to charge us 1.50 $ for each call we made even with a phone card. check the folder in the room with info and it does not tell u this. i didnt pay in the end as i said about the folder and they wiped it from my bill atraight away

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, Guest Relations Manager at International Palms Resort & Conference Center, responded to this review, January 10, 2012
Dear Xtreeemzbar,

We appreciate your feedback! Thank you for choosing International Palms Orlando for your visit. We are delighted that you joined us for an extended vacation with your wife. We appreciate your business and look forward to your next stay!

Muchas Gracias!
International Palms Resort Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2011 via mobile

The room smelled like fresh paint, OR chemicals from the rug- it gave us a headache. here is nothing OVERSIZED about the room that we paid an extra $20.

The service is good, but unfortunately the building and rooms are old and no effort was placed in the amenities. The RESORT is only for the $7 daily fee of the shuttle, which is a very small van.

Stay in a newer hotel and save the grief.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, General Manager at International Palms Resort & Conference Center, responded to this review, January 10, 2012
DearDoslittlepeeps,

Thank you for review. We recently changed management companies and appreciate the feedback as we concentrate on our areas of focus. We look forward to your next visit to earn your loyalty. When your travels bring you back to Orlando, I welcome you to connect with me directly to ensure an excellent stay!

Sincerely,
Brent M. DeNardo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast Ireland
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 30, 2011

Ignore the bad press about this hotel. I was expecting to see a crumbling shack full of dust and grime and saw nothing of the sort. Upon arrival I was impressed greeted instantly by excellent service, given a great huge room with a comfortable bed. The location was fantastic with shuttles free and paid available from Al (free) or the reception (paid). Alex, just as you come in on the left hand side, was great and friendly booked different trips for us and was always available even if it was just to say hello and good bye but always there always friendly. The bar was good again packed with lovely staff. The cleaners, although they had limited English, always engaged in conversation as and when they could leaving clean fresh towels, changing the bed sheets everyday and putting my finances teddy in the middle of the bed (which was a nice touch) and giving the room a tidy.

I honestly couldnt think of a better place to stay and will be back (as soon as I can afford it) If I were to look for a constructive criticism I would say the lifts need to improve (I was just glad I was on the 3rd floor and able to walk up and down the stairs instead of the 14th!) and some new carpet in the bedrooms but that final bit should and would not affect anyone just synthetics. As someone said its not the Ritz but for what it is it more than exceeds expectations.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International P... O, General Manager at International Palms Resort & Conference Center, responded to this review, January 10, 2012
Dear Mr. Belfast,

Thank you for choosing International Palms Resort Orlando. Our associates are our most valuable asset and I will pass on your accolades to Al, Alex and the rest of our team. We look forward to taking excellent care of you when your travels from Ireland bring you back to Orlando!

Sincerely,
Brent M. DeNardo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to International Palms Resort & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about International Palms Resort & Conference Center

Address: 6515 International Drive, Orlando, FL 32819 (Formerly Holiday Inn Orlando International Drive Resort)
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in Orlando
#53 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — International Palms Resort & Conference Center 3*
Number of rooms: 652
Official Description (provided by the hotel):
When searching for ideal Orlando Florida hotels or resorts for your Central Florida vacation, make your reservation at the International Palms Resort Orlando on International Drive Resort. This Orlando FL resort is convenient location is in the heart of International Drive, and offers guests easy access to the most popular Orlando attractions and exciting things to do. Discover adventurous thrills at Universal Orlando, marvel at an amazing underwater paradise at Sea World, and cool off with an exciting trip to Aquatica or Wet n Wild. On-site, take a refreshing dip in our sparkling outdoor pool or whirlpool. Work out in our newly-renovated fitness center with all new exercise machines. For tantalizing meals, choose from several delectable dining options and enjoy a drink and pleasant conversations in our casual yet fun cocktail lounge. Experience event planning Florida-style, with delicious catering menus and 20,000 square feet of function space. For great Orlando vacation deals, this resort offers valuable Orlando vacation packages for your family vacation or romantic getaway. With a new management company overseeing the experience, we look forward to taking excellent care of you!International Palms Resort & Conference Center Orlando is proud to be a Disney Good Neighbor hotel and to be a member of the Florida Green Lodging Program. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Cheap Tickets, TripOnline SA, Booking.com and Tingo so you can book your International Palms Resort & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
International Palms Hotel Orlando
International Palms Resort And Conference Center
Holiday Inn Orlando
Holiday Inn International Drive Florida
Holiday Inn International Drive Orlando
Orlando Holiday Inn

Owners: What's your side of the story?

If you own or manage International Palms Resort & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.