Im a hilton honors member and i was told that i wiuld not be receiving points because i booked with a third party website with annoyed me but i let it go. I booked a room with two double beds as i was traveling with a kid and when we checked in we got a king, not a big deal, dealt with it. I booked a non smoking room and the minute I got out of the elevator the floor reeked of cigarettes. I continued to my room and then when i entered it smelled just as bad. The hotel was booked so I couldn't change. And the guy at the front desk said this was a non smoking room. If its not cigarettes that I'm smelling, then it mold and the air ducts must be cleaned out because I have not stopped sneezing since I walked in the room.