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“Very walkable to Sea World, nice to have the shuttle as an option” 4 of 5 stars
Review of Hilton Garden Inn Orlando at SeaWorld

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Hilton Garden Inn Orlando at SeaWorld
3.0 of 5 Hotel   |   6850 Westwood Boulevard, Orlando, FL 32821 (Florida Center)   |  
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Ranked #71 of 326 Hotels in Orlando
Herndon
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Very walkable to Sea World, nice to have the shuttle as an option”
4 of 5 stars Reviewed March 26, 2013

We took the morning shuttle not knowing exactly how far away the entrance was. The shuttle was not crowded and it literally only took about 3 min. The weather was chilly so we walked back to the hotel to change and it only took about 15 min to walk it. We then rode the last shuttle back to the park at 3:10 to stay the rest of the evening. Rather than wait for the 9:20 shuttle to get back, we walked back a second time. The streets are well lit, be careful to use the cross walks and cars sometimes are not always looking for pedestrians. Alll in all, had a great timeand its good to have options. As for the room, it was nice, not great. The breakfast was 7.95 which I thought was very reasonable for eggs, bacon, sausage, fruit, cereal, coffee, juice, etc.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 31, 2013
Hello Momand3kids,

Thank you for taking the time to share your experience with us! I am happy that you were able to take advantage of the free shuttles and that you enjoyed the breakfast. I hope that we will see you again in the future. Thanks again and have a great day!
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895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed March 23, 2013 via mobile

We made reservations for a non smoking room with king size bed we paid right at 180.00 for one night we got there we went to room it was a smoking room with queen bed the smell was so bad we could not breath I called the desk they were rude just did not care said they did not have another room which I doubt that. We went down and complained again did no good we will stop payment on card and will never stay here again would not recommend to anyone for 180.00 you could stay at the Rosen hotel what a joke room dirty even a wall air conditioner it was a celebration for my birthday!

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 31, 2013
Hello Knieves,

Thank you for your review. Please accept our sincerest apologies regarding your stay. I’m not sure with whom you spoke initially but if you would like to speak with me about the issue, I’d be more than happy to hear from you. You can reach me at 407-354-1500 or by email at Noel.Sipes@hilton.com. Thanks again for your time.
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portt orange
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 23, 2013

We request a non- smoking room came early and had smoking room available . We took the room smell like heavy cigar . We not happy with room it more of a two star hotel.this place is only worth $90 per night. If you paid more you getting rip off.this place is a disappointment .

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 31, 2013
Hello Bobportorange,

Thank you for taking the time to share your review. I apologize for the experience that you described. I’m not sure exactly what happened; I only wish you would have come see me while you were here so that I could resolve the issue for you. If you would like to speak with me, I would be more than happy to speak with you any time. You can reach me at either 407-354-1500 or by email at Noel.Sipes@hilton.com. Thanks again.
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Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 22, 2013

I stayed here for 3 nights. My relatives were staying at the Renaissance next door, and I didn't need that level of 'resort atmosphere' and I got a great rate a the Hilton Garden. I found my hotel room to be excellent. It was fresh and clean every day. I found the facilities were excellent. The breakfast was very nice. The location is awesome. Unlike the resort next door, the wifi, coffee, and parking is free here. Now, as for the staff. This staff could teach many hotels and resorts how to take care of customers. HIlton Gardens usually are well staffed, but this staff is at another level. I enjoyed every encounter I had with EVERY staff member I interacted with. From the front desk, to the breakfast staff, to the cooks, the cleaning staff, and the nice lady who brought me a pool towel, etc. They were efficient, friendly, and professional at all times. If you are staying in the sea world area, this would be a great choice. Nice facility and walking distance to the park. And a great staff!

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 31, 2013
Hello Quicksilver99,

Thank you for your review and kind words! We genuinely appreciate the feedback. I will be sharing your review with the rest of our staff so that they receive the proper recognition. I am glad that they provided you with a memorable stay. The next time you are in Orlando, I hope you think of us. Thanks again!
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2013

Our family stayed here for 2 nights because of its proximity to Sea World. The hotel was clean and the staff was friendly. We picked up certificates for unlimited Quick Queue passes at the concierge desk around 7:00 am the morning of our day at Sea World. Those were awesome as we could go straight to the front of the line for rides and attractions like Turtle Trek and the trip to the Arctic. We enjoyed the breakfast buffet at the hotel both mornings and were happy with the $12.95 price since our kids ate the same buffet for free. We choose to walk to Sea World in the morning instead of taking the shuttle and our girls (ages 6 & 3) were able to make the quick hike and still have energy to make it around the park without any problems. We also booked our stay through Sea World's website to take advantage of free kids admission to the park with each paid adult and didn't have any hiccups with our hotel reservation. If you are interested in visiting Sea World in Orlando this is a great place to stay at a reasonable price.

Room Tip: We asked for a room overlooking Sea World based on other reviews and the hotel website but it really...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 17, 2013
Hello Tabam02,

Thank you so much for your review; we really appreciate the kind words! I am happy to hear that you were able to take advantage of the exclusive SeaWorld benefits we offer our guests from the free shuttles, to the Quick Queue Unlimited passes. When you return to Orlando please stop by and see us again. Thank you and have a great day!
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Savannah, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2013

We stayed at this hotel for our visit to Sea World in May 2012. The hotel actually sits directly in front of the park so it's just a quick drive over by car. We always drive ourselves because we don't want to rely on buses and shuttles ~ never a good option when you have a small child, in my opinion. The hotel room was immaculate and just beautiful. We were upgraded to a suite thanks to our Hilton Honors. My friend got married recently at the Westin Resort in Savannah, Georgia and her suite there was comparable in every way to the Hilton Garden Inn. We had no trouble with noise from other rooms or hallways. It was very quiet at night. The staff were lovely and helpful. We were able to buy our tickets for Sea World at the door and were provided with park maps and ponchos. The food options here are also extremely good. The hotel restaurant provides room service which was very prompt and delicious! The hotel breakfast was also wonderful and filling! Overall, I was so pleased with this hotel that I plan to stay at the Hilton Garden Inn near the Disney resort when we return to Orlando in November.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Stephanie D,

Thank you for your review! You stated that the rooms were “immaculate,” that the staff was “lovely and helpful,” and that the food in the restaurant was “delicious.” I will be sure to share your kind words with our staff to ensure that they get the recognition they deserve. Thank you so much and have a wonderful day!
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Perry, Ia
1 review
5 of 5 stars Reviewed March 11, 2013

We stayed he for three nights on a trip to attend a friends wedding. Beautiful hotel with plenty of attractions nearby. Guest services was very helpful and informative about what to do in our limited time in the city. Next time I'm in Orlando I will be sure to book a room at this hotel.

Room Tip: Higher floors have a better view of the city.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Adam B,

Thank you for taking the time to write a review of your stay with us here on Trip Advisor! We know that there are many choices in the area so we genuinely appreciate you staying with us. I am happy to hear that our guest services team was “very helpful and informative” and I am also happy to hear that you will be staying with us again in the future. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Orlando at SeaWorld

Address: 6850 Westwood Boulevard, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Orlando
#52 Romantic Hotel in Orlando
#56 Family Hotel in Orlando
#71 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Orlando at SeaWorld 3*
Official Description (provided by the hotel):
Welcome to the newly renovated Hilton Garden Inn Orlando at SeaWorld where Orlando's most exciting attractions are just around the corner! Conveniently located in the International Drive Resort Area next to SeaWorld and ½ mile from Discovery Cove where you can swim with the dolphins. Walt Disney World, Universal Studios and Islands of Adventure are just five miles away. Complimentary scheduled transportation is provided to all the major attractions. The Hilton Garden Inn is an official On-Site SeaWorld hotel that offers amenities and discounts not found at other hotels. Guests staying with us will receive guaranteed entry to SeaWorld and Aquatica; early entry to SeaWorld on select days; discount at gift shops and restaurants; and the opportunity to reserve the Ultimate Quik-Queue front of the line pass, complimentary (limited quantities daily). A multitude of restaurants, shops and entertainment venues are also within a short ride from our Orlando, Florida hotel on the I-Ride Trolley (the trolley has a stop directly in front of the hotel). Moreover, we offer complimentary transportation to the area's three most famous attractions: Walt Disney World®, Universal Studios and SeaWorld. We are the closest, most affordable hotel near SeaWorld, offering Hilton quality at an affordable price. Be our guest next time you visit Orlando, Florida and discover true hospitality at its best. The Hilton Garden Inn at SeaWorld participates in Hilton HHonors®, the only hotel reward program that offers Points & Miles® and no blackout dates. Whether on the road for personal or business reasons, Hilton Garden Inn offers the reliable amenities and services for guests to sleep deep, stay fit, eat well and work smart while away from home. Everything…right where you need it. ... more   less 
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Also Known As:
Hilton Garden Inn Orlando At Seaworld Hotel Orlando
Orlando Hilton Garden Inn
Hilton Orlando

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