I stayed here for 3 nights. My relatives were staying at the Renaissance next door, and I didn't need that level of 'resort atmosphere' and I got a great rate a the Hilton Garden. I found my hotel room to be excellent. It was fresh and clean every day. I found the facilities were excellent. The breakfast was very nice. The location is awesome. Unlike the resort next door, the wifi, coffee, and parking is free here. Now, as for the staff. This staff could teach many hotels and resorts how to take care of customers. HIlton Gardens usually are well staffed, but this staff is at another level. I enjoyed every encounter I had with EVERY staff member I interacted with. From the front desk, to the breakfast staff, to the cooks, the cleaning staff, and the nice lady who brought me a pool towel, etc. They were efficient, friendly, and professional at all times. If you are staying in the sea world area, this would be a great choice. Nice facility and walking distance to the park. And a great staff!