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“Great place to stay!” 5 of 5 stars
Review of Hilton Garden Inn Orlando at SeaWorld

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Hilton Garden Inn Orlando at SeaWorld
3.0 of 5 Hotel   |   6850 Westwood Boulevard, Orlando, FL 32821 (Florida Center)   |  
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Ranked #78 of 326 Hotels in Orlando
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed March 16, 2013

Our family stayed here for 2 nights because of its proximity to Sea World. The hotel was clean and the staff was friendly. We picked up certificates for unlimited Quick Queue passes at the concierge desk around 7:00 am the morning of our day at Sea World. Those were awesome as we could go straight to the front of the line for rides and attractions like Turtle Trek and the trip to the Arctic. We enjoyed the breakfast buffet at the hotel both mornings and were happy with the $12.95 price since our kids ate the same buffet for free. We choose to walk to Sea World in the morning instead of taking the shuttle and our girls (ages 6 & 3) were able to make the quick hike and still have energy to make it around the park without any problems. We also booked our stay through Sea World's website to take advantage of free kids admission to the park with each paid adult and didn't have any hiccups with our hotel reservation. If you are interested in visiting Sea World in Orlando this is a great place to stay at a reasonable price.

Room Tip: We asked for a room overlooking Sea World based on other reviews and the hotel website but it really...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 17, 2013
Hello Tabam02,

Thank you so much for your review; we really appreciate the kind words! I am happy to hear that you were able to take advantage of the exclusive SeaWorld benefits we offer our guests from the free shuttles, to the Quick Queue Unlimited passes. When you return to Orlando please stop by and see us again. Thank you and have a great day!
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942 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Savannah, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2013

We stayed at this hotel for our visit to Sea World in May 2012. The hotel actually sits directly in front of the park so it's just a quick drive over by car. We always drive ourselves because we don't want to rely on buses and shuttles ~ never a good option when you have a small child, in my opinion. The hotel room was immaculate and just beautiful. We were upgraded to a suite thanks to our Hilton Honors. My friend got married recently at the Westin Resort in Savannah, Georgia and her suite there was comparable in every way to the Hilton Garden Inn. We had no trouble with noise from other rooms or hallways. It was very quiet at night. The staff were lovely and helpful. We were able to buy our tickets for Sea World at the door and were provided with park maps and ponchos. The food options here are also extremely good. The hotel restaurant provides room service which was very prompt and delicious! The hotel breakfast was also wonderful and filling! Overall, I was so pleased with this hotel that I plan to stay at the Hilton Garden Inn near the Disney resort when we return to Orlando in November.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Stephanie D,

Thank you for your review! You stated that the rooms were “immaculate,” that the staff was “lovely and helpful,” and that the food in the restaurant was “delicious.” I will be sure to share your kind words with our staff to ensure that they get the recognition they deserve. Thank you so much and have a wonderful day!
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Perry, Ia
1 review
5 of 5 stars Reviewed March 11, 2013

We stayed he for three nights on a trip to attend a friends wedding. Beautiful hotel with plenty of attractions nearby. Guest services was very helpful and informative about what to do in our limited time in the city. Next time I'm in Orlando I will be sure to book a room at this hotel.

Room Tip: Higher floors have a better view of the city.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Adam B,

Thank you for taking the time to write a review of your stay with us here on Trip Advisor! We know that there are many choices in the area so we genuinely appreciate you staying with us. I am happy to hear that our guest services team was “very helpful and informative” and I am also happy to hear that you will be staying with us again in the future. Have a great day!
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Rio de Janeiro, Rio de Janeiro, Brazil
1 review
5 of 5 stars Reviewed March 10, 2013

Eu fiquei neste hotel somente uma noite porém o atendimento é maravilhoso e o hotel nem se fala. Excelente escolha e excelente preço. Muito perto do Sea World e bem perto de muitas outras coisas. Próxima viagem certamente ficarei lá todos os dias.
I´ve stayed there just for a night but the service and the staff are amazing. The hotel itself is great and it´s a very cost/benefit option. Next to Sea World and other attractions. Next trip for sure I´ll be there for the whole stay.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello llmo J,

Thank you for you kind words! We really appreciate the feedback, especially such positive feedback as this. You said that you will come back for your next trip and we can’t wait to have you. Thank you for choosing us and we look forward to that return!
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Jacksonville, Florida, United States
1 review
5 of 5 stars Reviewed March 8, 2013

We stayed here on a family trip to SeaWorld. The location was great and very convenient to SeaWorld. Hotel parking is free. The staff was friendly and very helpful. The hotel was nice and the rooms were clean. I would definately stay here again on our next visit!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Lori M,

Thank you for your review! We are very happy that the location was “great” and “very convenient” for you in relationship to SeaWorld. I am also glad to hear that you appreciated the free parking and our friendly staff. You stated that you would “definitely stay here again” and we truly appreciate that, as it is always our goal. Thank you again for your time and we will see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwalk, Iowa
1 review
5 of 5 stars Reviewed March 5, 2013

I visited Orlando recently for a family wedding. The bride and groom were able to to get good deals for a wedding block, so we were all pleasantly happy with the stay and price. The workers at the front desk were very helpful and kind. I would stay here again if I were in Florida. It was also a great location, close to shopping and restaurants. The rooms were clean and to our satisfaction.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Samantha R,

Thank you for taking the time to write a review of your stay with us; we really appreciate it! We were more than happy to accommodate you and your family while you were staying with us. Should you find yourself visiting Orlando again in the future, we would be happy to have you again as our guest. Until then, take care and thanks again for your time!
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Dearborn Heights, Mi
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 3, 2013

I travel a lot and know that sometimes cheaper hotels will keep the same dirty glasses or cups in the room after use, instead of replacing them with clean ones. Before using a cup or glass I always wash it myself. I used a coffee mug one morning, placed it next to the coffee pot so the housekeeping staff could see the cup was used, and assumed they'd know it needed to be replaced. I marked the cup covertly to see if the staff would simply put it back. After returning to the room later that day, I found the same dirty used cup. Imagine f my children (or yours) had checked into the room and used this cup. Imagine the potential for disease and contaminants being spread. I reported the incident to the front desk and they assured me action would be taken. I returned to the room again to find the same dirty cup with a paper top on it indicating it had been cleaned, when it was not. The cup had residue on the bottom from the creamer and sugar. Despite a call to the desk previously nothing was done. Be forewarned, if you stay here (I won't again) do not use the cups and glasses in the room. Poor housekeeping service and management very disappointed.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, March 12, 2013
Hello Sfromd,

Thank you for your review. Please accept our sincerest apologies for the incident that you just described. I have reported it to our housekeeping manager for review to ensure that this does not happen again, so thank you for reporting it to us. If you would like to speak any further on the matter, please feel free to contact me at 407 354 1500 or by email at Noel.Sipes@hilton.com. Thanks again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Orlando at SeaWorld

Address: 6850 Westwood Boulevard, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Best Value Hotel in Orlando
#35 Business Hotel in Orlando
#56 Family Hotel in Orlando
#69 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Orlando at SeaWorld 3*
Number of rooms: 224
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Orlando at SeaWorld where Orlando's most exciting attractions are just around the corner! Conveniently located in the International Drive Resort Area next to SeaWorld and 1/2 mile from Discovery Cove where you can swim with the dolphins. Walt Disney World, Universal Studios and Islands of Adventure are just five miles away. Complimentary scheduled transportation is provided to all the major attractions. The Hilton Garden Inn is an official On-Site SeaWorld hotel that offers amenities and discounts not found at other hotels. Guests staying with us will receive guaranteed entry to SeaWorld and Aquatica; early entry to SeaWorld on select days; discount at gift shops and restaurants; and the opportunity to reserve the Ultimate Quik-Queue front of the line pass, complimentary (limited quantities daily). A multitude of restaurants, shops and entertainment venues are also within a short ride from our Orlando, Florida hotel on the I-Ride Trolley (the trolley has a stop directly in front of the hotel). Moreover, we offer complimentary transportation to the area's three most famous attractions: Walt Disney World(R), Universal Studios and SeaWorld. We are the closest, most affordable hotel near SeaWorld, offering Hilton quality at an affordable price. Be our guest next time you visit Orlando, Florida and discover true hospitality at its best. The Hilton Garden Inn at SeaWorld participates in Hilton HHonors(R), the only hotel reward program that offers Points & Miles(R) and no blackout dates. Whether on the road for personal or business reasons, Hilton Garden Inn offers the reliable amenities and services for guests to sleep deep, stay fit, eat well and work smart while away from home. Everything...Right where you need it. ... more   less 
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Also Known As:
Hilton Garden Inn Orlando At Seaworld Hotel Orlando
Orlando Hilton Garden Inn
Hilton Orlando

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